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DrBubba

macrumors newbie
Original poster
Nov 8, 2011
22
14
Do NOT upgrade your iPhone to IOS 16 if you're running a Mac with Mojave or older and you want/need iTunes to recognize your phone. My iPhone 11 automatically updated to IOS 16 and iTunes on my MacBook Pro will NOT recognize my iPhone unless I update the operating system to Catalina. My phone auto updated my iCloud backup before I realized there was a problem, there's no way I can revert to IOS 15. I have mission critical apps that won't run on anything beyond Mojave, so updating the operating system is a non-starter. Heads' up. Don't make the same mistake.
 

russell_314

macrumors 603
Feb 10, 2019
6,145
9,195
USA
If you need compatibility with outdated hardware or software newer operating systems may not offer that.

You might want to consider turning off automatic updates for your iOS devices if you need them to be compatible.

I thought there was a way to restore to a previous version of iOS from a local backup within a certain time period but I’m not sure. Maybe someone else will know this one
 

SoYoung

macrumors 65816
Jul 3, 2015
1,468
861
Messages to all t=the old iTunes lovers on Mac : You know that one day or another (and BTW this day is now closer than ever) you'll have to update your system if you want to use your more recent devices and stuff.

Personally, I don't miss the old iTunes at all and don't know why some people are still praising this old clunky mess that iTunes was.
 
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spikeymike

macrumors regular
Jul 6, 2010
244
284
CA
On my mid-2014 MacBook Pro running Mojave, iTunes sees my iPhone 12 Pro on iOS 16 just fine. Via plugged in with lightning cable and wirelessly.

When plugged in with a cable I was prompted to install the drivers so my phone would properly be recognized by iTunes.

iTunes also recognized wife’s 8 Plus running iOS 16 just fine as well.

Edit: Issues importing images using Photos app or Image Capture.
 
Last edited:
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chicagohoops

macrumors newbie
Apr 8, 2010
29
2
Chicago
Messages to all t=the old iTunes lovers on Mac : You know that one day or another (and BTW this day is now closer than ever) you'll have to update your system if you want to use your more recent devices and stuff.

Personally, I don't miss the old iTunes at all and don't know why some people are still praising this old clunky mess that iTunes was.
I'm not a fan of iTunes, it's rather unintuitive compared to a lot of other things on Apple. However, I have to stick with Mojave in order to use the last version of Adobe Creative Suite that does not require a monthly subscription of $50/$600 annually. I'm thinking of setting up a second external bootable drive. I'll boot one way for Creative Suite; the other way for most normal things including post iTunes iPhone backup. Unfortunately, Adobe creative suite is pretty much the standard and arguably even a monopoly in the profession. But you need to pay Adobe $600 a year to be a graphic artist. There are some alternatives, but there's a steep retraining and then there's the issue of having standardized formats where is many other creative suite/creative cloud formats are more proprietary. but as people have been saying, the day is coming when iTunes won't work.
 

Dirdled

macrumors newbie
Aug 19, 2010
8
1
I also have an older Mac running Mojave...Updating to Catalina isn't an option because it's old Mid 2010 Mac Pro. iTunes still recognizes my phone when I plug it in, and I can sync it fine using iTunes. But there doesn't seem any way to import photos to the computer any more...when I try using both iTunes or Image Capture I get this error for every image/movie it tries to copy The operation couldn’t be completed. (com.apple.ImageCaptureCore error -9956.) (-9956).
 
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eicca

Suspended
Oct 23, 2014
1,773
3,600
Photos won't import either. Same error.

Everyone go report this as a bug. This is unacceptable. I refuse to bin a perfectly functional and rock stable machine just for this planned obsolescence ********. I already replaced my old MacBook because of broken iCloud certificates.
 
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eicca

Suspended
Oct 23, 2014
1,773
3,600
How can we get a front page article on this? The mods/journalists should demand an answer from Apple.
 

Tnapal

macrumors newbie
Sep 14, 2022
7
7
On my mid-2014 MacBook Pro running Mojave, iTunes sees my iPhone 12 Pro on iOS 16 just fine. Via plugged in with lightning cable and wirelessly.

When plugged in with a cable I was prompted to install the drivers so my phone would properly be recognized by iTunes.

iTunes also recognized wife’s 8 Plus running iOS 16 just fine as well.

No issues syncing both devices.
Hi spikeymike,
some questions about Mojave and ios 16 :

Does Iphoto sync work via itunes?
Can we still use the non-updated version of Reminders on ios 16 (like for ios 15)?
Do Notes and Calendar always sync?

Some people say that we can't recover images from ios 16, is it the case for you too?
 

b.c.

macrumors 6502
Nov 5, 2008
474
56
Can we still use the non-updated version of Reminders on ios 16 (like for ios 15)?
the answer to this question is important to me too.
also whether Image Capture still works to offload photos from iPhone to Mac
 

spikeymike

macrumors regular
Jul 6, 2010
244
284
CA
Some people say that we can't recover images from ios 16, is it the case for you too?

Hi, yes this is the case for me as well. iTunes has no issues seeing my phone on iOS 16. But using the Photos app or Image Capture app to import any images gives me the error of: The operation couldn’t be completed. (com.apple.ImageCaptureCore error -9956.) (-9956).
 

b.c.

macrumors 6502
Nov 5, 2008
474
56
Does Iphoto sync work via itunes?
Can we still use the non-updated version of Reminders on ios 16 (like for ios 15)?
Do Notes and Calendar always sync?

Some people say that we can't recover images from ios 16, is it the case for you too?

just got my iPhone 14Pro, running iOS 16.0 - successfully set up from iCloud backup of my old iPhone running iOS15
Been using the old non-upgraded (pre-iOS13) version of Reminders, as my iMac is still on OS 10.13.6 High Sierra

- can confirm that iOS 16 when you first launch it with existing non-upgraded Reminders that, like previous versions of iOS 13-thru-15, it firsts asks you if you want to upgrade your reminders or not. Chose Upgrade later and I still have all my old-style reminders on both Mac and iOS devices (phew! a relief)
- can also confirm that Calendars and Notes both still work correctly and sync between iOS 16 and iMac on High Sierra

- confirm that although you can open Image Capture and browse the photos on iOS16 phone, when you try to download to the High Sierra Mac, you get the aforementioned "operation could not be completed' error
(this was after saying yes to the initial prompt after plugging in the phone to USB where the Mac asks if you want to update some software to connect to the phone). This is very annoying, hopefully just a bug.

did not yet try to use iTunes to backup the phone to the Mac or otherwise sync to iTunes, but guessing it will fail as others have already reported.
 
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leo23454

macrumors newbie
Sep 18, 2022
2
0
Hello,
I think had the same bug. I would plug in the phone and it wouldn't show up on iTunes but it would on other apps. I am on High Sierra as updated as it can be.

I tried redownloading iTunes from apple's website, which is the same version, 12.8.3.1, that I already had. I went through the installation anyway. After all that, I plugged in the phone but this time it said that I needed to download a software update to connect to the phone, but it did it through a pop-up as I launched Itunes. The weird thing is that it didn't offer the update immediately after I updated, but rather after a few minutes had passed. I genuinely do not know what triggered it. It is exactly 12.8.3.1, the same version that I already had, so I don't know what was in this "update." Nonetheless, it recognizes the phone and it is syncing.

It definitely looks like a bug, but hopefully, this sort of hit-and-miss workaround can help someone.
 

Tnapal

macrumors newbie
Sep 14, 2022
7
7
It is exactly 12.8.3.1, the same version that I already had, so I don't know what was in this "update." Nonetheless, it recognizes the phone and it is syncing.
Hello,
Do the images and albums from Iphoto (or photos) on the computer synchronize on the phone?
 

leo23454

macrumors newbie
Sep 18, 2022
2
0
Just tried it, and I was able to import an image. But I did not try to do that before the update. I do not know if it would have worked then.
 

Tnapal

macrumors newbie
Sep 14, 2022
7
7
My complete feedback with iOS 16 and Mojave

Positive points:
After updating to iOS 16.0 via the smartphone, when plugged into the computer an upgrade is downloaded so that iTunes recognizes the iPhone.
Synchronization of music from iTunes 12.9.5.5 works, as well as pictures and albums from iPhoto.
Calendar and Notes still sync well via the cloud.

Reminders also syncs if you refused to upgrade on the iphone (like in iOS 15). 


Negative point:
It is no longer possible to directly download photos taken on the iPhone with Mojave applications.

Image Capture (like the iTunes import module) displays an error message when importing photos that were taken on the iPhone.
Deleting images on the iPhone from the Image Capture application still works.

Good news, i managed to import from the iPhone, with Image Capture and iPhoto, images in all formats (jpg, png, tif) that came from my other cameras like Nikon & Panasonic, or from androId cameras that I had received by SMS.

For photos and videos stamped "Apple manufacturer", I tried on the iPhone to duplicate them, modify, delete and then restore but nothing happens, there is always this damn error message. 

On Mac I tried to re-authorize in the system preferences the full access to the above mentioned applications, but without result.

I can only hope that Apple will correct what seems to be a small bug...

Fortunately, there is still an alternative way to get the photos taken on the iPhone:
the easiest way I found is to send the images from the iPhone to the mac using AirDrop. 

It also allows to transfer Raw images from recent iPhones (which are not compatible with iPhoto) to the computer. 

The copy is quite fast, maybe faster than via a USB 2 cable, but if you take a lot of images on the iPhone, it adds a few steps that you didn't have before.
 
Last edited:

b.c.

macrumors 6502
Nov 5, 2008
474
56
I also have an older Mac running Mojave...Updating to Catalina isn't an option because it's old Mid 2010 Mac Pro. iTunes still recognizes my phone when I plug it in, and I can sync it fine using iTunes. But there doesn't seem any way to import photos to the computer any more...when I try using both iTunes or Image Capture I get this error for every image/movie it tries to copy The operation couldn’t be completed. (com.apple.ImageCaptureCore error -9956.) (-9956).
I don't know if this means anything or not, but I get a different error number (-9937) when I try to use Image Capture to import photos from my iPhone 14Pro, maybe it's simply because my Mac is on High Sierra instead of Mojave?

Also I just noticed something very pecular. There are a handful of old photos in my iPhone camera roll from around 2008-2009 which I can import successfully using Image Capture, no error message at all. But only a few photos, and I can't see what's different about those. I get the error message when trying to import anything other than these few I stumbled upon. Very odd...
 

Siemprerosso

macrumors newbie
Sep 4, 2012
20
0
yeah, i have the same problem. on mac os mojave and high sierra i can't import photos. i hope they fix it, i had to downgrade back to 15.7
 

Demigod Mac

macrumors 6502a
Apr 25, 2008
838
288
Now I have to airdrop photos from my iPhone (iOS 16) to my iPad (still on iOS 15) and transfer to my Mac (High Sierra).
Really dumb that no one at Apple caught this in testing.
 
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