SadSwitcher said:That is the stupidest thing I have read.
One: Apple rep said "if Tiger is released in two weeks" it's free. Guess he was playing word games. He should have said shipped in two weeks. He also told me it wasn't out and that he didn't think it would be out for some time. Dangerously close to a lie there.
Two: 6 freaking days after I buy something it's outdated. Thanks Apple, great way to encourage switchers.
Three: The BBB (an independent third party) thought it was a rip-off and accepted my complaint against Apple and the local Mac store. Nothing will come of it, but it's the thought that counts.
Did I get ripped? Damn right I did and only an Apple fanboy would deny it.
iGary said:People, what are we talking about here, the "ripple effect, or am I missing something?
G4scott said:Woah, you just bought a Mac mini last Thursday, but you somehow know about macrumors.com... Why didn't you use some common sense, and pay heed to all the rumors about Tiger release dates? Surely you could've gone 3 weeks without a Mac mini to save $129...
wdlove said:It's too bad that you didn't join our community sooner. If it has been less than 10 days your could always try to return your Mac mini. Many people have been in your situation. Computers change frequently, so unless you keep up with the trends this kind of thing happens. Still Panther is a good stable OS. Your situation really isn't Apple's fault.
SadSwitcher said:One: Apple rep said "if Tiger is released in two weeks" it's free. Guess he was playing word games. He should have said shipped in two weeks. He also told me it wasn't out and that he didn't think it would be out for some time. Dangerously close to a lie there.
SadSwitcher said:First, can you say Goooooooogle. "mac news forum" and this is the first forum that came up.
Second, who am I supposed to give more credence to: Apple reps in person at their store or some anonymous fan site? Hmmmmmmm.
Third, don't worry about the $129. Could I have gone three weeks? Well... my laptops battery died last Monday. Turns out that after 3 years of use it developed a short in the power circuitry and fried my battery. So... I could either pay $250 or so to have it repaired and the battery replaced or I could switch to a Mac. Figured it was a good time to switch.
The more apporpriate question is could I have waited from Thurs to Tues... yes. And I would have if the worthless lumps at the Apple stores had been honest and forthcoming. Heck, I would have paid then and waited to take delivery. But no....
$129 may not be much to those of you with half a dozen computers and a couple iPods and software in abundance. It is to me and so I will not buy Tiger.
Does that matter? Not to you or Apple apparently.
But it will carry some weight with the people I do business with when I inform them of my experience. I can guarantee they'll remember that if they consider switching.
SadSwitcher said:Apple rep tells me a story.... I buy based on that story.... who's fault is it?
Already tried to take it back this AM, they refused. That was what really prompted my BBB complaint.
kenaustus said:If the manager of the Apple Store will not honor the rep's statement then back up you data and tell them you are going to return the Mac and will then buy one that will have Tiger for free (actually about $19.95).
Also let the manager know about the BBB complaint and advise him you are forwarding a copy to Apple. Managers don't like problems and they certainly don't like the home office know they aren't taking care of an unhappy customer.
As for Apple's policy, they do have to have a cut off policy and they have set the date of the announcement as the cut off date. The validity of your argument is based on what an Apple rep told you and you have a right to assume good faith. In general, the policy is a reasonable one and a lot of potential buyers have been waiting for todays announcement before buying their Macs.
tangerineyum said:I noticed that iWork was the first low end software release form Apple that required a security key. Does this mean we can expect to have to enter a code to install Tiger ? Does Apple no longer trust its faithful consumer base ? 🙁 😕
SadSwitcher said:Apple rep tells me a story.... I buy based on that story.... who's fault is it?
Already tried to take it back this AM, they refused. That was what really prompted my BBB complaint.
SadSwitcher said:Apple rep tells me a story.... I buy based on that story.... who's fault is it?
Already tried to take it back this AM, they refused. That was what really prompted my BBB complaint.
SadSwitcher said:First, can you say Goooooooogle. "mac news forum" and this is the first forum that came up.
Second, who am I supposed to give more credence to: Apple reps in person at their store or some anonymous fan site? Hmmmmmmm.
Third, don't worry about the $129. Could I have gone three weeks? Well... my laptops battery died last Monday. Turns out that after 3 years of use it developed a short in the power circuitry and fried my battery. So... I could either pay $250 or so to have it repaired and the battery replaced or I could switch to a Mac. Figured it was a good time to switch.
The more apporpriate question is could I have waited from Thurs to Tues... yes. And I would have if the worthless lumps at the Apple stores had been honest and forthcoming. Heck, I would have paid then and waited to take delivery. But no....
$129 may not be much to those of you with half a dozen computers and a couple iPods and software in abundance. It is to me and so I will not buy Tiger.
Does that matter? Not to you or Apple apparently.
But it will carry some weight with the people I do business with when I inform them of my experience. I can guarantee they'll remember that if they consider switching.