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So you are saying that you still get ripped off when buying a used iPhone?

Where did I say that?

iPhones certainly don’t lose 50% or their value 30 days after launch, that would be the s10 range.

iPhones hold their value, certainly not a very difficult concept to grasp.
 
I like having a tactile home button. I refuse to buy an iPhone X for this reason. When my 7 is dead, I’ll probably get an 8 if I can. If I can’t, I’ll look at Samsung.
 
This news is completely inaccurate as the 2018 figure of 91% loyalty is from a different company (CIRP) with a different methodology. Only the 2019 figure of 73% is from BankMyCell's own data using their own methodology.

If we stick with CIRP figures for both 2018 and 2019, we discover that iPhone loyalty is actually still at that all-time high of 91%.

But the kicker is that if we DO look at BankMyCell's own data for 2018 and 2019 (as shown in the graph below), it shows that iPhone loyalty has INCREASED 2.7% instead of decreased.

avergageretention.jpeg


In other words, this whole story is completely bogus with BankMyCell showing two completely different results with the supposed drop only appearing based on a faulty comparison with different survey company results and methodology.

If they had stuck with their own data for 2018 and 2019, the article would be all about how iPhone loyalty had increased since last year.

Completely Crazy.
 
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The only surprise for me is why this didn’t happen earlier. Here in Europe you can buy the top of the notch latest Samsung for the same as the iPhone XR. I won’t mention a Huawei their top of the line is even cheaper here.
Apple’s gear has gotten too expensive compared to what the competitors have to offer.

The “best” phone is getting leapfrogged on all fronts.
 
This news is completely inaccurate as the 2018 figure of 91% loyalty is from a different company (CIRP) with a different methodology. Only the 2019 figure of 73% is from BankMyCell's own data using their own methodology.

If we stick with CIRP figures for both 2018 and 2019, we discover that iPhone loyalty is actually still at that all-time high of 91%.

But the kicker is that if we DO look at BankMyCell's own data for 2018 and 2019 (as shown in the graph below), it shows that iPhone loyalty has INCREASED 2.7% instead of decreased.

avergageretention.jpeg


In other words, this whole story is completely bogus with BankMyCell showing two completely different results with the supposed drop only appearing based on a faulty comparison with different survey company results and methodology.

If they had stuck with their own data for 2018 and 2019, the article would be all about how iPhone loyalty had increased since last year.

Completely Crazy.
It’s crazy because data can be spun any which way.

To the poster who said “the best phone usb getting leapfrogged “, I guess leapfrogged is one of those subjective things.
 
Well, i just upgraded from the iPhone X to the One Plus 7 pro, and to be honest i dont miss a thing, maybe iMessage but not the price...
 
I never even mentioned facial recognition on my post.

That being said, I dislike all biometric authentication because using it to replace a passcode is weakening the security of the device. It's just that it's not weak enough to matter is most cases. For the vast majority of devices I own I don't even enable it. Face ID is slower than second-gen. Touch ID but I find it substantially more reliable so the net effect (subjectively) seems better. Since I have the choice, I seldom use biometric authentication; I much prefer to simply enter my complicated passcode/password/passphrase when I need access to my devices.

In the end biometric authentication barely factors into my decision to replace my iPhone XR.

Thanks for the carefully considered response: in the final analysis it is all simply a matter of preferences and priorities. "Good enough" security, i.e. with Facial recognition, fits my own priorities. Indeed, you did not mention facial recognition in your post.
 
BankMyCell made a very blatant error in their press release - to get that drop of 15% in iPhone loyalty, they took a 2018 loyalty figure of 91% from a different company’s survey (CIRP) and compared it against the 73% loyalty figure from their own 2019 survey. (just have a look at the sources listed on their graph for each year - the 2017 figure is from Statista, 2018 from CIRP (if you follow the link) and 2019 from BankMyCell)

The reason this is an egregious abuse of statistics is because if they stuck with CIRP’s figures for both 2018 and 2019, they would have had to report that iPhone loyalty in 2019 is actually still at the same all-time high of 91%.

Even worse, if we DO look at BankMyCell's own data for 2018 (as shown in the graph below which is also for total iPhone loyalty), it shows that iPhone loyalty has INCREASED 2.7% instead of decreased.

avergageretention.jpeg


In other words, this whole story is completely bogus with BankMyCell showing two completely different results with the supposed drop only appearing based on a faulty comparison with different survey company results and methodology.

If they had stuck with their own data for 2018 and 2019, the article would be all about how iPhone loyalty had increased since last year.

This smacks of the worst case of manipulation of data to get a headline I seen in a very long time. Just see how many news outlets picked up this story and bandied BankMyCell's name around. Depressing.
 
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