I am not happy... Got my MacBook today but the battery case is not flush and moves. I have the choice to take it to an Apple store or have a new MacBook sent to me which will take another week
yess.. don't understand what everyone is on about! mine are dead straight!No slanty keys :O are they all perfectly flat?
I am not happy... Got my MacBook today but the battery case is not flush and moves. I have the choice to take it to an Apple store or have a new MacBook sent to me which will take another week
Aberystwyth eh. Yep, you've got a problem. If I were you, I would wait a couple of weeks, using the macbook you've got, then create a time machine backup, and then ask for a replacement. When it gets to you, use the migration assistant.
Otherwise, have you tried using the method you can find on this forum to bend the battery cover back in place?
Finally after 3 weeks of waiting, I received the macbook and the touch. I also got 120 Euros compensation from Apple![]()
I have 14 days from receiving it to have it replaced.
//Edit - I have tried the fix but doesn't work on this laptop
For what and how? What was your original date for recieving it?
snip
Original date was 31st. I got it today. When I didn't receive sh*t on Friday I emailed Steve Jobs, and after a few hours I got a reply from someone in Apple Executive PR. Later on Sunday I got a call, and two more calls Yesterday. Aside from the delay which was painful, I have never had any customer service like this, outstanding.
P.P.S. Don't know if anyone's mentioned this, but TNT defiantly won't deliver to neighbours if you're not in. Usually they do, but they have an agreement with Apple which says they won't - due to the nature of the goods.