Happy New Year all,
I’d appreciate a bit of help.
Got a call allegedly from Three, the lady on the phone was really keen to sell me a contract once she found I already had an iPhone 14PM (she wanted to offer me a 13PM).
Sorry for the long post but basically here below is the contract I asked her to send it via email so I could decide, not sure if it’s scam??? She immediately cut the price to £5/month for 12m contract with watch (Apple, model not specified!), unlimited calls/message/internet. Is it a good one?
Got the email from
threeg@promotionthree.co.uk
When I sent a reply to the same address to get some clarifications, got a notification that address was wrong.
Hello,
A full breakdown of what your contract includes is set out below. Please take time to review this information and keep a copy for your records. If you would like a copy of this document in an alternative format (e.g. Braille or large print) contact Three on the details above. For information on Three’s accessibility services see
three.co.uk/accessibility
Contract Information
Compensation:
Following the previous inconvenience of your current contract threeG
is going to give a complete credit in your contract and from now you will pay
only £5.00 for your simplan
Service Schedule
Three Service
Package Unlimited Data, Unlimited Minutes
Allowance Information Unlimited Data,International Minutes , Unlimited minutes, Unlimited texts
International Roaming
30GB
Equipment
Say Hi To Your New Sim Card
Total
Security Deposit £49.99 (Refundable within 24 hours)
Monthly Total £5.00
Contract Information
Compensation:
Following the previous inconvenience of your current contract threeG
is going to give a complete credit in your contract and from now you will pay
only £
06.00 for your simplan
Contract summary
This contract summary provides the main elements of this service offer.
It helps to make a comparison between service offers.
Complete information about the service is provided in other documents.
Services and Equipment
Mobile voice telephony, Mobile internet access:
:Speeds of the internet service and remedies
Estimated maximum speeds customers are likely to experience on the Three UK network.
Download Upload
3G 18 Mbps 2.6 Mbps
4G 70 Mbps 22 Mbps
5G 597 Mbps 50 Mbps
Speeds may vary due to a number of factors (including the Device used) which are outlined in our
three.co.uk/terms-conditions/paym-and-payg. If you experience continuous or regularly recurring disruption to services you may be entitled to a price reduction or other remedy available under consumer law.
Price
Security Deposit: £49.99 (Refundable within 24 hours)
Package and
Add-on Allowance Information Cost without
discount Cost with
discount Discount information
Package Monthly Charge* £5.00
:To unlock your UK allowance in Go Roam in Europe destinations, there is no charge . When you Go Roam Around the World its without any cost. Fair use policies apply. If you have used all your monthly inclusive minutes allowance, and continue to make calls, you will be charged nothing for standard calls. Price includes a £5 monthly discount for paying by a recurring method, such as direct debit. All Packages include unlimited UK minutes and texts unless otherwise stated. For information on additional charges, which are not included in your Package.
Duration, renewal and termination
Minimum Term 12 month(s)
You can end your Agreement at anytime by giving us 30 days’ notice or you can choose to switch provider . If you are within your Minimum Term, you’ll need to pay all Outstanding Charges due, plus a Cancellation Fee. If you made your purchase online or via telesales, you will also be entitled to end your agreement in accordance with our Returns Policy. For more details on termination see three.co.uk/terms-conditions/price-guides. Any Monthly-Add-Ons will be applied automatically each month, until you ask us to remove them.
Accessibility features
If you would like a copy of this document in an alternative format (e.g. Braille or large print) contact Three on the details above.
Duration of Contract
Your Minimum Term is 12 month(s). After the Minimum Term, the Agreement will continue until you terminate it on 14 days’ notice or choose to switch providers. The Monthly Charge will remain the same unless and until Three notifies you otherwise, or you choose a new Package.
For further information about your plan. This includes important information about your services start date, payment details, controls to help manage your spend, raising a complaint, how we use your personal data and what happens when your agreement ends.
Thanks,
The Three Team