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Ok, so I know most of you seemed to have pre-ordered online and whatnot but I'm posting this so hopefully it'll help out the guys in a similar situation to me.

I pre-ordered my iPhone 5 at 9am(ish) on the 14th in-store at my local Three store.
Just been in today to check on the status and whatnot because I hadn't heard anything and needed to know if I should get to town before work on Friday to pick it up.

Told I'll definitely have mine ready for Friday, looks like people who have been in pre-ordering up until Sunday/Monday should be all set too from what they were saying.
Opening early doors at 8.00am on the day. Told Apple (apparently) have put on an embargo so nothing can possibly go through the till before 8.01am. This seems a little odd to me as I noticed the Carphone Warehouse down the road was opening at 7am. Then again, 8am is when the Apple Stores open isn't it?
Guys aren't expecting much of a queue as obviously the stock is being allocated in the order with pre-orders. Though they know people will queue anyway and there'll be people like me trying to pick up before work at 9am.
They'll be ringing everyone tomorrow afternoon to confirm that their iPhone will be ready.

Really excited now, always had a niggling doubt i'd pick one up as it's my first time getting a new phone at launch!

I would guess that Carphone Warehouse will be opening at 7 to allow people in and start allocating phones, but I wouldn't imagine Apple will allow them to actually sell or handover phones before 8:01am.
If they do they would probably risk Apple not allowing them stock for future new releases.
 
Has anyone from T-Mobile got a text or email with a tracking number yet?

not as yet, ordered at 8.25am friday but only finalised it sunday as i chased T mobile up (new customer) and had to sort a few things. Hoping though, that they work off customer order numbers so i may still get friday.

Who knows though?
 
Thanks for the heads up. Can u tell me how the tethering works on the iPhone, does it have to be jail broken to access it? Or is the iPhone hotspot option available to be enabled by default

No jailbreaking needed. Just use the built in personal hotspot function.
 
not as yet, ordered at 8.25am friday but only finalised it sunday as i chased T mobile up (new customer) and had to sort a few things. Hoping though, that they work off customer order numbers so i may still get friday.

Who knows though?


I'm a new customer too, I didn't get anywhere on the phone even though on twitter I was told:

Hi, you could try over the phone and see if they can advise a date. Thanks^Steven

I will try again tomorrow or later today to see if I can get any further, Well I thought I order at 8am but for some reason it didn't go through so I ended up having to reorder when I got home at 1:47pm so really thinking I won't be seeing it on Friday :(
 
A few questions

1. I've had my iPhone 4 since July 2010, so it's gone through iOS 4, 5 and today I'll upgrade it to 6. When I get the iPhone 5, I am undecided on whether to use the iCloud back up of my 4 or set it up as a brand new phone... Are there any disadvantages of using the back up from my iPhone 4?

2. Does anyone have a coverage map for HSPA+ on Orange? And what are the likely speeds I'd be getting. Assuming they have a HSPA+ network rolled out that is, I have heard that they do...

I am in the same situation and because I am going from 32GB to 16GB I am going to set it up as a new device but use it on the same icloud apple ID. It's going to be more long-winded processes but I suspect some of the games on the old phones have left a train of malware so prepared for a fresh start, really only download the appls I really need. Dittto with music, as I have iTunes match, I will only put on the phone the albums / playlists / songs I want to carry with me. Although I must admit 16GB will really need managing for me. Already regretting it.

If you are a gamer, you may not actually have the choice with certain games, unless you go back to square 1 BUT I would imagine most of them will have cloud back-up so when you get into each via game centre it will tell you to chose level 1 or backed up version at whatever level you left it. Hope that helpd.



I would DEFINITELY recommend a backup/ restore onto new phone using iTunes locally.

Even if you have chosen iCloud as the backup mechanism you can still force a local backup by right-clicking your phone in the iTunes sidebar and clicking 'Backup'. Then restore your new phone when prompted on initial setup.

I think he means starting afresh or restoring from back-up during set-up.
 
Just been in today to check on the status and whatnot because I hadn't heard anything and needed to know if I should get to town before work on Friday to pick it up.

Told I'll definitely have mine ready for Friday, looks like people who have been in pre-ordering up until Sunday/Monday should be all set too from what they were saying

Hopefully this applies to pre-order deliveries as well :)
 
Has anyone managed to work out how you go from the vodafone order number WEB-XXXXXXXXX to finding what the order number is to check on the Apple website (or even better UPS?)
 
I ordered mine on Saturday also.

It seems only Fridays have started to ship, though O2 have said they'll get all pre-orders out for Friday. I wouldn't worry until tomorrow night.

Mine is showing the same as yours. :)

To be honest, I knew I would be buying it, but I never ordered it on the Friday because I was still in denial. I got over that pretty quickly though when I went to the Bath Apple Store to buy an Apple TV, and walked out spending £599 on the phone. Pretty Standard for an Apple store. More Fool Me for thinking I could walk into an Apple store and not be tempted!
 
Cable/Adapter + iPhone

Hi all,

So I spoke to Apple.com customer service today to try and cancel my lightening/USB cable which I assumed had pushed my delivery date back from Friday 21st to October 2nd.

The lady at the other end of the phone confirmed that, by default, all iPhone 5 orders with accessories will have the phone shipped out on the 21st (if pre-ordered early enough) and the accessory will be shipped later.

i.e. rather than the usual shipping where they wait until all items are available, they will ship the phone and accessory seperately.

She said this was going to apply to all iPhone pre-orders - so anyone who has pre-ordered through the Apple Store online should be ok, however you might want to give them a call too just to confirm, was very quick and painless to get through to them, and means you dont have to cancel the order for any accessories you want.

Cheers.
 
1) Hence why I said 'may' ;) But I reckon they will, personal hunch.

2) Taken from T-Mobile website for aplan with 'Unlimited data' on the Full Monty plan:

Fair Use Policy for mobile broadband

However much you use the internet, you'll never get charged extra
We're the only operator to offer you a fixed price for browsing and emailing on your mobile broadband connection with no limits and no extra charges.
Never pay more than your monthly fixed price
You can always browse and email with no limits
Perfect for getting online when you're out and about

Is there an allowance?
You can browse and email as much as you want.

Your plan will come with an allowance which varies depending on the plan that you select however we will not charge you if you go over your allowance. If they go over their allowance we will not charge any extra or prevent them from using the internet however we may restrict their usage on downloads and streaming.


The limit for the Full Monty plan is 1GB acording to their own site.

3) Luckily I live in Bristol! But I wonder how many people will use it and if it will slow the network down for the first year or so...still not sold on it fully yet seeing as its brand new.

their website is actually really misleading. I took out my full monty plan about a month ago and clarified with the sales rep. he said the full monty has no restrictions but other plans are usually 1GB. It is also mentioned in their T&C's
tmobile said:
Our Full Monty plans will give you unlimited use of our internet on your phone service when you're in the UK. This means you can use as many MB/GB as you like and no fair use policy will apply. Please note, internet on your phone excludes using your phone as a modem (tethering) and network traffic controls apply. Your peer to peer file sharing experience will also be slower during peak hours. Remember, you can only use your SIM card in a mobile phone and you'll need internet coverage, check it at t-mobile.co.uk/streetcheck. To be clear, this means if you try to use your SIM in a mobile broadband enabled device you won't be able to get online. If you choose a BlackBerry phone from us, you’ll also get BlackBerry Mail and BBM free (usually £5 a month) too. No fair use policy applies to the BlackBerry Mail booster.

In addition to our internet on your phone service, you'll also get access to our preferred WiFi partner's WiFi network; presently this is the BT Wi-Fi network excluding any sites providing access to any organisation or location which is part of the Olympic Games in London in 2012 . The BT Wi-Fi terms, including those about acceptable use, will also apply to you. You can see these at http://www.btwifi.co.uk/terms-and-conditions/acceptable-use-policy.jsp. As we aren't the provider of the WiFi service, we aren't responsible for whether there is WiFi available where you want it, or for the quality of that service. We might swap your WiFi service to another preferred partner in future, provided that you get the same experience.

you can view that here http://www.t-mobile.co.uk/shop/terms-and-conditions/pay-monthly/#sim-only-12-month-plans
 
How long has anyone's nano sim taken to arrive by post from Three? I ordered mine on Monday evening and it quoted delivery for today (Wednesday).

Thought it was a bit optimistic considering how hectic things are. I'm just hoping it arrives before Friday to set it up before the chaos that is launch day! :)

I ordered it at 8am yesterday and it arrived today....however they said it could take 3 days.
 
Still nothing more than an order confirmation email for new three customers?

Nope. From reading what they've been saying to people on Twitter, if you had an estimated date of Fri 21st when ordering you should be receiving an email with Delivery details on Thurs!
 
Orange taken money but lost order record

Hi all,

Out of contract, I upgraded to iPhone5 on the orange website early morning on 14th. Website confirmed my order and change of talk plan but no email or text confirmation has been received. I've called orange customer services multiple times since friday morning to get a confirmation. Either they say they can't help and send me on a wild goose chase around different departments, all of whom refer me back to upgrades, or they say there is no record of your order but your next available upgrade date has changed to 24 months time! Currently, one operator has promised to look into it and get back to me. He's taken two days so far.... Does anyone know what's going on in that place? Have they made a monumental b's up? I'm left with a bank account - £209.99 (the money left my account on Monday), no receipt, no order confirmation and no one at orange who knows the score?
 
Hey guys!

New member here! Just need some of your advice before Friday!

Currently, I have an iPhone 4S on a 12 month, £36 a month contract, due for upgrade on 29/9/12.

I am yet to preorder an iPhone 5, so gonna hedge my bets and go to a store on Friday morning.

My question is, as my O2 contract is ending, would it be better to request my PAC code and move to a new network, or would I be better off staying with O2 and upgrading when I'm due?
 
Question about TNT delivery, do they send a text message to tell you aprox when it's gonna be delivered?

I've been using DPD a lot recently and they send you a text letting you know it's going to arrive within the hours of say...14:15-15:15 - their service is absolutely fantastic like that!

Cause I'm on nightshift from tonight until Sunday and nobody is about on Friday except me...sleeping ;)

First World Problems.
 
I'm hoping to finally get a prompt delivery. None of my launch day Apple deliveries have been smooth. My Mac Mini was delivered at 9:30pm, The van that was carrying my 4S had an accident and my new iPad was delivered a day later :D
 
Hi all,

So I spoke to Apple.com customer service today to try and cancel my lightening/USB cable which I assumed had pushed my delivery date back from Friday 21st to October 2nd.

The lady at the other end of the phone confirmed that, by default, all iPhone 5 orders with accessories will have the phone shipped out on the 21st (if pre-ordered early enough) and the accessory will be shipped later.

i.e. rather than the usual shipping where they wait until all items are available, they will ship the phone and accessory seperately.

She said this was going to apply to all iPhone pre-orders - so anyone who has pre-ordered through the Apple Store online should be ok, however you might want to give them a call too just to confirm, was very quick and painless to get through to them, and means you dont have to cancel the order for any accessories you want.

Cheers.

At first I rejoiced when I read this but after a bit of speculation I just can't allow myself to believe that. Here's why:

I ordered a 64GB iPhone, along with 3 other items. Namely a SuperDrive, Wireless Keyboard, and a Micro-USB to lightning adapter. All of those would have arrived by today(well not the adapter...), that order was made at 08:53am. From then until now on the apple site still says everything from my order delivers 21/9 via standard. If the orders were dispatching regardless of multiple items I should have received a delivery notification. And I haven't.

Now I'm fortunate enough to have my iPhones serial number, so since I know one of the first batch is mine I'm not really bothered but I would take that news with a grain of salt
 
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