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What way will this work? I got booked in when I pre-ordered last week but didn't get any details apart from the time. Do I just turn up at my time - in and out or will I need to queue with all the others who haven't pre-ordered or have later pick up times?

Turn up at your time and in out I presume, never picked one up on launch day before so not sure

I'm guessing its all by appointment so they can activate the phones instore and give everyone a 10-15 minute window, making there life easier
 
My Three order has dispatched for delivery tomorrow. So fingers crossed all will be good on the day.

Not going to be able to do much on it though until Monday when my number ports from Vodafone :( Looking forward to a two phone weekend!!
 
Anyone in/around London still getting this from UPS?

A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.

Anyone in/around London actually showing their phone at a particular UPS depot yet?

Not yet. I still get the same message above.
 
That sucks, Voda (and others) must have some sort of contractual obligation not to release the SIMs until the release date. Shame really as my 3 Nano SIM was delivered 3 days ago.

That's just BS on the store monkey's part.

There's plenty of people around that have received Nano SIMs from, I know one myself.
 
Anyone in/around London still getting this from UPS?

A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.

Anyone in/around London actually showing their phone at a particular UPS depot yet?

I am in reading and have the same message
 
Any1 got an update on their three preorder? I called them yesterday for an update and they said they were still waiting for the stock from apple. I'm not sure if they have my email address or mobile number as I'm a new customer so I may be waiting for a confirmation that will never come :p

Any1 got any sort of email or text?
 
Actually managed to get into town today thanks to my Mum. (A lot for me as I'm disabled). Pretty wasted journey (apart from a nice skirt from Primark) as Vodafone wouldn't give me a Nano Sim. Said they were tied by Apple. I explained I just wanted the sim, not the phone but that didn't make any difference. Really quite annoyed. Going to have to get family to get me one. Aces! *note the sarcasm* lol

I got one delivered from calling 191.
 
Anyone in/around London still getting this from UPS?

A UPS shipping label has been created. Once the shipment arrives at our facility, the tracking status--including the scheduled delivery date--will be updated.

Anyone in/around London actually showing their phone at a particular UPS depot yet?

Hi,

Yes, Mine is being delivered to Kent and UPS tracking now saying Origin Scan at Tamworth!!!!
 
That's just BS on the store monkey's part.

There's plenty of people around that have received Nano SIMs from, I know one myself.

That's what's so frustrating, I've seen others walk in and get one and the guy on live chat told me I could do that too!

----------

I got one delivered from calling 191.

I've got one on order now but it won't come in time. 3-5 days. Gutted!
 
Cant say where because we're not meant to post on sites about it. Our store has hundreds of replacement sims & cases come in today too.

Most London based stores should have them if we got them

Hi 'Homeslice'!
are you able to let us know which part of london your store is in?
have you been given any instructions by the HeadOffice regarding who you can provide nano sims too? i.e. existing customers - buying a sim-free iphone 5? or just new contracts and upgrades?

thank you!
 
Any1 got an update on their three preorder? I called them yesterday for an update and they said they were still waiting for the stock from apple. I'm not sure if they have my email address or mobile number as I'm a new customer so I may be waiting for a confirmation that will never come :p

Any1 got any sort of email or text?

read the thread ffs

Emails have gone out
 
I ordered through Apple, status showing as "Shipped" with the Assigned Carrier being Syncreon.

I went onto the UKMail site and put my tracking number into their site "reference" and it's showing on there as "awaiting collection"!!
 
Well you're ahead of me then, what did the email say?

Well you mentioned they took the money out for the phone a while back so i doubt i am ahead of you. Anyway the email was pretty generic actually

Dear X

Welcome to T-Mobile

Your order's winging its way to you right this minute so get ready to say hello to your new iPhone 5 32GB Black

Web order reference XXX
Description
iPhone 5 32GB Black
Quantity 1
Price £ 269.00
Including delivery £ 0.00
Total price excluding VAT £ 224.17

Total price including VAT £ 269.00
Amount paid £ 269.00
You'll get free delivery as standard on all online orders and we'll try our best to deliver within two working days providing your order is received before 17:00.

If you have selected the iPhone 5 we aim to get you your new phone to you within 30 days of launch. If you have selected an i-Phone 4
we will aim to get your new phone to you within 21 days.

Then further down just says about being a new customer and signing up to the website (which i did but the account is locked which is interesting as i thought i'd be able to track it on there)
 
Orange

Haven't been keeping up for the past few hours, just thought I'd pop in to let everyone know that my Orange order status has finally changed to dispatch.

I ordered at 8:48am on Friday through the website. 64GB Black.


your order number : WSxxxxxxxxx
placed at 08.48 AM 14 Sep 2012
order status
Order Dispatched (Reference number - - 30xxxxxxxxxxxx)
To track the delivery of your order please visit www.ukmail.com/orangetracking and enter the reference number shown above.
(Please be aware that the ukmail site may not recognise your reference number until the morning after dispatch).​

The tracking does not yet work, as mentioned in the order status. Quite excited! XD
 
My Three order has dispatched for delivery tomorrow. So fingers crossed all will be good on the day.

Not going to be able to do much on it though until Monday when my number ports from Vodafone :( Looking forward to a two phone weekend!!

Did you get a text or email or did u call them?
 
Hi 'Homeslice'!
are you able to let us know which part of london your store is in?
have you been given any instructions by the HeadOffice regarding who you can provide nano sims too? i.e. existing customers - buying a sim-free iphone 5? or just new contracts and upgrades?

thank you!

East London area.

We have hundreds of replacement sims for existing customers. They come in a white envelope with Nano written on them. Also have sims for new customers that come in normal retail packaging.

When I replaced my sim it went through in about 5 minutes. Seen a lot of other networks take a few hours.

Our store only had a very small amount of sim adapters delivered though.
 
East London area.

We have hundreds of replacement sims for existing customers. They come in a white envelope with Nano written on them. Also have sims for new customers that come in normal retail packaging.

When I replaced my sim it went through in about 5 minutes. Seen a lot of other networks take a few hours.

Our store only had a very small amount of sim adapters delivered though.

Post a pic ;)
 
East London area.

We have hundreds of replacement sims for existing customers. They come in a white envelope with Nano written on them. Also have sims for new customers that come in normal retail packaging.

When I replaced my sim it went through in about 5 minutes. Seen a lot of other networks take a few hours.

Our store only had a very small amount of sim adapters delivered though.

So are you providing sims for new Sim Free Contracts?

As I rang T-Mobile and was told that you were only providing sims to customers buying the phone.

When I asked why I was told "It was Apples decision to change the Sim and it is our decision to not provide sims to anyone not buying the phone from us".

I then just ordered a Nano sim from Three insead..
 
Tracking number from UPS obtained, tracking two separate items? Surely apple aren't shipping AppleCare+ documents physically ?
 
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