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seems they only care about getting phones to new customers

I'm not impressed with the carriers, not one bit. 3's store staff and their mendacious 'guarantees' and Orange (for my partner) with their complete refusal to tell you when it's going to arrive. Apparently they'll get a text the day before, so evidently there's clearly nothing cooking from them tomorrow.

I'm very tempted to turn up at 3 when they open just to cancel that contract; I'd hate for anyone to earn commission under false pretences.
 
I want to cancel an order, but it has already been shipped out to me, can I refuse the delivery and get it refunded?
 
a guy at orange just told me that they're still getting the phones to UK Mail even now, that they got the stock from Apple much later than they were meant to and that they reckon UK Mail will still be sending texts out until midnight. He also claimed they did not get the stock they expected, but the first wave will get them friday/saturday, he seemed surprised i knew that royal mail SD is also being used. he thought mine should have had some sort of allocation by now, but it could be that it's just not been updated yet. Also he said anyone in the second wave will get theirs monday/tuesday. he was very certain i should have mine by tuesday.... the wait continues!!
 
a guy at orange just told me that they're still getting the phones to UK Mail even now, that they got the stock from Apple much later than they were meant to and that they reckon UK Mail will still be sending texts out until midnight. He also claimed they did not get the stock they expected, but the first wave will get them friday/saturday, he seemed surprised i knew that royal mail SD is also being used. he thought mine should have had some sort of allocation by now, but it could be that it's just not been updated yet. Also he said anyone in the second wave will get theirs monday/tuesday. he was very certain i should have mine by tuesday.... the wait continues!!

The person I spoke to could barely stifle a laugh when I asked for some information. Just the stock 30 day line winging its way from Smuggy Acres.
 
a guy at orange just told me that they're still getting the phones to UK Mail even now, that they got the stock from Apple much later than they were meant to and that they reckon UK Mail will still be sending texts out until midnight. He also claimed they did not get the stock they expected, but the first wave will get them friday/saturday, he seemed surprised i knew that royal mail SD is also being used.

I said earlier that Royal Mail might be picking up the deliveries from UK Mail!

My package is in Burgess Hill , there's a royal mail depot there
Another posters package is in Greenford , there's a royal mail depot there.

Other posters have said the same thing.

Burgess Hill is in West Sussex, I am in Worthing West Sussex

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you legend haha, thanks for finding this master Jedi!

LOL can't take credit for the business post link. Ahh heck ok, I will. I always wanted to be a jedi! ;)
 
What number does everyone have for an orange tracking number as mine is 085

I was given this on the orange live chat, but cant find which courier it is..
 
This is as much as i can find - ordered from app store, 08:04
UK Mail
 

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This is as much as i can find - ordered from app store, 08:04
UK Mail

Here try this and let me know what you found!

For those with UKMail packages, go here:

https://www.ukmail.com/

In this link you need to put in your tracking number from Apple in the "Reference Number Box" - this will then give you the consignment number

Now go to this link:

http://www.business-post.com/scripts/wsisa.dll/ws_quickpod.html

Once at the Business Post link , put in your consignment number and click on "More Info Open"


Should get this. UKMail is not updating it's status on the main page, so this site will offer more info.

Mine is collected and ready to go out! - mine is listed as still "Awaiting Collection" on UKMail's main tracking website - and it says it is in Hinckley but according to the business post link it is now in Burgess Hill not far from where I live!


Image

I have to say this is a lot of P***ing about just to find a damn updated status on packages.
 
every time I've rang them they keep saying no phone's in stock will be allocated a phone tomorrow.... I did find out I was in the first batch of iPhones at least
 
My Vodafone order has just been dispatched, delivery the 21st (iPhone 5 64GB Black) :) anyone else have any updates from Vodafone?
 
So we've surpassed the 6,000 posts in the UK iPhone 4S thread, but are nowhere near the 17,000 posts in the UK iPhone 4 thread. We have a lot of work to do :)
 
CPW Preorders

Having not received an email from CPW about my order being dispatched yet, I called up their customer services team and they said that they can't guarantee it'll come tomorrow because they can't get in touch with their warehouse until tomorrow morning. Spoke to a manager and he told me it could come tomorrow but not to hold my hopes up.

(I ordered on Friday afternoon last week as an upgrade)
 
I had to double check and he said on read back the delivery reference number is 085xxxxxxx

It doesnt work on UKMail at all...

I have the transcript of the chat as well :)

Mine doesn't work as a reference number, but rather as the consignment number :) I did it by accident first, then tried putting it as the reference number and it didn't work. Upon checking the details using it as the consignment number it's all correct info :)

p.s. my tracking number is 14 digits long.
 
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