MOVING TO EE IF YOU HAVE A 4G PHONE
If youre already with Orange or T-Mobile and have a 4G LTE ready phone, or have recently bought one thats SIM-free, heres some great news you can start using superfast 4GEE from EE when we launch our brand new network. Heres how:
- Make sure you have a 4G LTE ready phone on Orange or T-Mobile
- Make sure youre happy that you can use 4GEE where you want to
- Youll need to choose a new EE plan and sign up to a new EE contract
- Well send you a new SIM and youre good to go
Register for updates and well be in touch when 4GEE launches.
MAKE SURE YOU HAVE A 4G PHONE ON ORANGE OR T-MOBILE
If you recently bought an iPhone 5 on a contract on Orange or T-Mobile youll have the option to move to EE once it launches.
GOT AN iPhone 5 THAT YOU BOUGHT ELSEWHERE?
If you have bought your iPhone 5 in the UK you can move to EE. If you bought it from outside the UK you need to make sure its "GSM model A1429", as the other versions wont work on our 4G network.
Heres how to be ready to move to EE when it launches
- Join Orange or T-Mobile now on a 12 month SIM-only contract
- If youre already with Orange or T-Mobile as a pay as you go customer, or as a pay monthly customer on a 30 day plan just take a 12 month SIM-only contract on Orange or T-Mobile
- If youre already with Orange or T-Mobile and have a pay monthly 12, 18 or 24 month contract just register for updates and well contact you
MAKE SURE YOURE HAPPY THAT YOU CAN USE 4GEE WHERE YOU WANT TO
4G will roll out across the UK. By the end of the year, it will cover these 16 cities: Belfast, Bristol, Birmingham, Cardiff, Derby, Edinburgh, Glasgow, Hull, London, Leeds,
Liverpool, Newcastle, Manchester, Nottingham, Sheffield and Southampton.
You will also benefit from the UKs biggest 3G network, nationwide.
CHOOSE YOUR NEW EE PLAN AND SIGN UP TO A NEW EE CONTRACT
If you decide to move to EE you will need to start a new contract with EE.
Theres no charge to move. Depending on the cost of your Orange or T-Mobile plan and the EE plan you choose, you may need to pay more than you do today.
EE plans will be announced soon. All plans will be sold with a range of data allowances and bundles allowing you to choose the one that suits you best.
WELL SEND YOU A NEW SIM AND YOURE GOOD TO GO
As soon as you get the new SIM you will be able to enjoy superfast 4GEE internet speeds on your 4G LTE ready phone or device.
WHAT NEXT?
Well be in touch when 4GEE launches so sit tight until we do.
In the meantime, register for 4GEE updates and check us out on Twitter and Facebook to keep up to speed.
Cant wait? Come back to this page once EE launches to find out how to request your move to EE.
T&Cs
4G: Subject to coverage. UK only. Pay monthly only. A compatible 4G plan on EE is required. Youll have to agree to a new 18 or 24 month minimum term on EE. Other terms apply. No charge to move to EE if you join or upgrade on T-Mobile or Orange before 31 Dec 2012 and move to same length plan on EE or longer. Charges apply if you move to a shorter plan on EE. Youll need to choose a new EE plan with the same monthly charge or higher than your old Orange or T-Mobile plan. iPhone 5: Phones from other networks will need to be unlocked by them. You should check with your network. Superfast 4GEE: just how fast your 4G will be depends on a couple of things: where you are and how many other people are using 4G too. Have a quick look at ee.co.uk for more info. Largest 3G network: based on total number of 3G transmitters. 5 times faster 3G: based on 1.5 Mbps UK average speed for 3G (source: most recent Ofcom speed survey) and 8-12 Mbps average speed for 4GEE (source: EE data). Coverage: When we launch 4G, not all of the cities listed will be immediately enabled. See ee.co.uk for more info. When 4GEE launches, you should complete a personal coverage check and decide whether to move to EE.
