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UK iPhone 5 thread
- Thread starter ct2k7
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Try the one in Eldon Square, or failing that the one in the Metro centre.
If your going on a contract just walk in to a store.
I saw that you were on about 3, theirs two stores in Newcastle, and one in the Metro centre, also theirs one in North Shields as well. Also try places like Carphone warehouse.
I'm looking for a contract iphone and been told by 2 apple stores that i need to reserve. I've even visited one and asked for a contract and been told i cant unless i have a reservation.
Walk into a carrier store, like 02, Vodafone, or even 3, just walk in and ask for one. If Apple aren't selling them on contract then just bi-pass them. Even if you have to go around the likes of Carphone warehouse or even Phones4u (I can't recommend Phones4u) you will be able to get one.
It's common for people to order/pre-order an iPhone and not getting them and having to wait weeks and other people being able to just walk in off the street and get one.
Been into a 3 store yesterday and was told i'd need to pre order and put down a deposit. Went into phones4u earlier and was told they have none in stock but might get some in Saturday. Wanting the contract on 3 and i dont think carphone warehouse offer 3 contracts.
2 in Liverpool. Called the 2nd one and was told I'd have to pre order but they didn't have a date. 3 online are quoting delivery on the 17th. If i don't get a reservation from apple soon i think I'll just be ordering online with 3. The reason I'd prefer to get it directly from Apple is they seem easier to deal with for any problems.
I'd expect you wont receive any correspondence until it ships, and that may not be for some weeks.
I ordered from Apple on the 14th and haven't received it yet, so stock still needs to go round 10-12 days worth of orders before they get to yours.
Disclaimer: Can't speak for T-Mobile, I expect they may get you your phone quicker than Apple would, but it will still be a little while.
Replacement handset arrived - even worse than the first! At least 3 different areas of shoddy machine work. Annoyingly, they have to receive my 1st handset back before they can start a new replacement going. That said, class A service from Apple's CS - really helpful and sounded genuinely miffed for me that this had happened again. Here we go again......
Looking for sim free, seems to be like gold dust at the minute sadly. I range Eldon square a couple days ago and they only had contract iPhones and didn't know when they were doing to get deliveries. I'll give Eldon and metro another ring tonight. I'm not holding my breath. I didn't mean 3 the network btw, I meant 3 apple stores that I tried to reserve at.
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I ordered a 32Gb on 15th and I'm still waiting too ! They lack of contact is very disappointing
I've had a point and shoot since 2004 which had a 16:9 mode as does my SLR. I'd at least like the option like we do with HDR. Apple don't like giving people options for anything.
Im fuming right now.
Like I've said in previous posts, T Mobile are a disgrace of a company. They should be shut down for not only the worst customer service I've ever had, but the way they treat their customers as well.
Ive just got off the phone to them to cancel my iPhone 5 order and I'm still none the wiser as to what to do. First off, I was on hold for 14 mins and then finally got through. I then proceeded to tell the women that I wanted to cancel my order. She gave me a SAP number (whatever the hell that is!) and she then told me that she cant do it but she will put me though to the department that will be able to cancel my order for me. 48 mins I was on hold and I gave up and put the phone down.
In total, I was on the phone for 1 and 2 mins. I was probably speaking to the women for around 2 mins, so I was on hold for 1 HOUR!
Ive decided that I cant put myself through that hell again and im just going to get a new contract set up from the Apple store and when my T Mobile order comes through, just send it back that way.
T Mobile you should be ashamed of yourselves as in my 32 years on earth, ive not come across a worst company than yours.
Screw you.
Like I've said in previous posts, T Mobile are a disgrace of a company. They should be shut down for not only the worst customer service I've ever had, but the way they treat their customers as well.
Ive just got off the phone to them to cancel my iPhone 5 order and I'm still none the wiser as to what to do. First off, I was on hold for 14 mins and then finally got through. I then proceeded to tell the women that I wanted to cancel my order. She gave me a SAP number (whatever the hell that is!) and she then told me that she cant do it but she will put me though to the department that will be able to cancel my order for me. 48 mins I was on hold and I gave up and put the phone down.
In total, I was on the phone for 1 and 2 mins. I was probably speaking to the women for around 2 mins, so I was on hold for 1 HOUR!
Ive decided that I cant put myself through that hell again and im just going to get a new contract set up from the Apple store and when my T Mobile order comes through, just send it back that way.
T Mobile you should be ashamed of yourselves as in my 32 years on earth, ive not come across a worst company than yours.
Screw you.
My iPhone 5 from 3 arrives tomorrow - also early. Really hope it's in good working order
Believe me they aint as bad as O2. I have a business contract with them, or shall I say I do until I swap in the next few days.
Since pre-order I have probably spend four hours on hold collectively, ordered 6 hand sets on launch day by the end, yes SIX handsets to be told they had the white ones in stock to be followed by the black "in a few days"
Told the three white 32gig unit will be dispatched Monday to me Tuesday.
Called Monday to double check that things were getting dispatched, "yes three white unit are down for dispatch today, delivery on Tuesday"
Muggins here ended up sitting in the my office all day (staff were out selling to help pay for the phone) waiting on Mr. Yodel to turn up. Mr. Yodel shows his face at the usual time, but ZERO phones. Back on the phone to O2 Business, 40 mins on hold as per usual. This is the answer I got. " Sorry Sir I can't understand why you was told we have or had stock. We haven't had any stock since we ran out of them Saturday morning the day after pre-orders started. We won't be seeing any stock for at least 3 week but could be as long as 6 weeks!"
This is what is called sharp practices. It's also one of the oldest tricks in the books, you can't ******** a sales rep which is why I can see through this type of crap. They make you think they have a product only to be told you was miss-informed. They then hope that you don't cancel your orders.
Well I did. I have been with O2 for several years and have seen their customer service go to ****. You think you have it bad as a normal consumer, but when your spending thousands of pound per year with a company you'd expect better service wouldn't you.
Honest I wish I could just walk into any shop and sort this out too, but most of the high street shops won't deal with business users.....I'm glad I don't run my business like these idiots.
Well, sending my black 5 back to apple next week and ordered a white one just now (3-4 week delivery) Nothing wrong with the black but for some unknown reason I'm being pulled to the white? Still think its a bit girlie but then maybe I'm just in touch with my feminine side
I spoke to Apple today and now have a replacement on it's way to me. They said 'You can expect a UPS representative to arrive at the shipping address you provided, one business day from the day the repair was requested. The representative may arrive at any time that day, during standard business hours for your location.'
Did UPS call you first? I don't want to leave my iPhone at home and be phoneless unless I know they're coming that day.
Nope! Decided just to order with apple.com and wait it out............well, I do have a black 5 but sending it back for the white! Now just to wait 3-4 weeks! EEK!