Okay so on Friday my iPhone arrives. On Saturday my wife is going into Birmingham.
I say "Go into 3 store off New Street and pick up a nano sim for me, I think they're free".
She goes into store but the assistant is totally unhelpful.
"I can't give you a nano sim. I need info from your husband"
"Like what?"
"Date of birth for example"
"For a free sim? I can give you that."
"No it needs to be him. He can phone and get one delivered"
"But I'm standing here with all the info, and it's a free sim"
"No can do"
So, basically, don't expect any help from 3. I'll be using GiffGaf or O2.
It's the law. The data protection act means your wife cannot act on your behalf. There are some pretty hefty fines for breaching it. How do they know your not an under cover officer trying to test them. You should be thankful they didn't make changes to your account just because a random woman who could have got your dob from Facebook asked them to.