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I really don't know what to take from this e-mail. I received a order acknowledgement email after placing my pre-order this morning and now I receive this e-mail. Anyone else got the same thing?

Thanks for ordering from The Carphone Warehouse.

We can't send your order just yet

Due to a technical issue we require some more time before we can complete processing your order.
We do apologise and will keep you updated with the progress of your order – we do not anticipate the delay taking more than 24 hours.

Ouch! I preordered from CPW this morning and got my acknowledgement email at 0804. Haven't received any emails since though.
 
Did ANYONE actually get a 6 PLUS - 128GB for delivery on the 19th from Apple??

I experienced the same godawful shenanigans with the App and website this morning - so it was about 8.40 before the order eventually worked....initially said delivery on 19th on the screen - but that changed to 7-10 days by order confirmation stage....Argh.....

I just wish someone had posted that "reserve a phone for store collection" link last night or earlier this morning!

I just wonder if there were actually many PLUS units available for delivery on 19th...and indeed whether the stores get many and therefore if its even worth going early to Eldon Sq. Newcastle early next Friday to try and get a couple?

I ordered a 64GB Plus at 8.34 and my sister the same at 8.32 so there were some around early on. Both our orders are still Processing though - both paid with Lloyds Amex.
 
All things considering, may just stay on 02, as this is the best contract deal I've seen:

Unlimited Calls/Texts
5GB 4G
Upfront: £239.99
£43
 
vodafone pre orders

Hi Guys,

Anyone here pre-ordered from vodafone? Wondering their online tracking info says anything at the mo.
 
People need to stop worrying about payments.

If you have an email or your order shows on the order status then you're fine. Don't worry about what holds have been taken or stuff like that. Two people in seemingly the exact position can have different holds but the effect is the same, their phones will be dispatched.

From previous reports on these threads, even if there is subsequently some problem with payments, apple have contacted people rather than just cancel orders, and if your card provider suspects fraud you would have heard by now.

So don't waste your time worrying about what's going on behind the scenes with your payment. If you have an acknowledgement then you're fine.
 
I've just been getting the 'Something went wrong' on my order status all day. Last got on about 9ish, said it was 'Processing Items'. Ordered at 08:30

Hope it doesn't mean anything has gone wrong!
 
See my previous pissed off with three posts...waited all day for them to put their tariffs up and they're all crap...too late to get a 6 plus from anywhere else for launch so I may as well take my time and live with my 5 a bit longer
Same here, apart from I don't want a plus.

Does anyone know when giffgaff will put their phone prices up?
 
I've just been getting the 'Something went wrong' on my order status all day. Last got on about 9ish, said it was 'Processing Items'. Ordered at 08:30

Hope it doesn't mean anything has gone wrong!
No, that's normal on a busy pre-order day
 
All things considering, may just stay on 02, as this is the best contract deal I've seen:

Unlimited Calls/Texts
5GB 4G
Upfront: £239.99
£43

That's the same overall price as Three but you're having to pay 240 upfront instead of 0 with 53/mo after (and Three have unlim data)
 
I've just been getting the 'Something went wrong' on my order status all day. Last got on about 9ish, said it was 'Processing Items'. Ordered at 08:30

Hope it doesn't mean anything has gone wrong!

I’ve been seeing the ’Something went wrong’ screen all day too. I think it’s ok now because my order status is showing and it’s showing as preparing to dispatch. The main thing is when you ordered it said 9/19. You’ll be fine for launch day
 
I wonder if its due to how people are paying? maybe with credit card its taken immediately and debit its not?

Yes that is a good theory, probably is something like that.

Order status page working now, still processing...

----------



Is yours still processing?

Yes it is, due date of 10 to 17th Oct, not too bad considering I had to cancel my first one (wrong debit card) and order again, went through at 9.31.
 
See my previous pissed off with three posts...waited all day for them to put their tariffs up and they're all crap...too late to get a 6 plus from anywhere else for launch so I may as well take my time and live with my 5 a bit longer

Ahh, i had no idea mate, sorry to hear that!
 
I still cannot get into my account to check the status of my order, it keeps telling me there has been an error every time I try to view my order.:(
 
has yours just changed mate?

would anyone mind posting if its just changed? I'm wondering if its due to working hours or could happen anytime

Yes, the store stays page has been down all afternoon.

Doubt it, they are coming from China!! I'd imagine its a 24hr operation.
 
I still cannot get into my account to check the status of my order, it keeps telling me there has been an error every time I try to view my order.:(

Same, every time i check apple for my order status is says "We're Sorry - Something went wrong with your request. Please try again later." however my order is already "Preparing for Dispatch", so I assume I am all good to go...?
 
Same, every time i check apple for my order status is says "We're Sorry - Something went wrong with your request. Please try again later." however my order is already "Preparing for Dispatch", so I assume I am all good to go...?

Yes the page is down due to the volume of pre orders going through, if you are on preparing for dispatch then you're fine, you have nothing to worry about.
 
Hi Guys,

Anyone here pre-ordered from vodafone? Wondering their online tracking info says anything at the mo.

i am just getting the following

Your order has been accepted.
Your pre-order's been placed and we'll send it as soon as it's available. We'll keep you updated by text and email.
 
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