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UK iPhone 6s and iPhone 6s Plus Thread
- Thread starter Taylor-C
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My beautiful saddle brown case was water stained last night by using it in a light drizzle of rain. Thought Apple would be quite good about replacing it and although they are happy to replace it, they are maintaining I have to send it back first! Essentially I have to leave my phone uncased whilst I await a replacement.
I spent 55 mins on the phone tonight waiting to speak to a manager to try and make them see sense and not just be policy junkies, but there was no manager available to speak to me.
Absolutely disgusted by the poor customer service. I've had phones and cases from Apple amongst other products, every year for the last 5 years and I'm not happy. I'm not prepared to leave my £699 phone unprotected just because they expect me to adhere to their policy!
Also, in my view I'm penalised for buying it online, as I am prevents from returning it to my local store and obtaining a replacement there and then.
I know it's just a case, and to be honest that's my issue. It's a simple case of replacing faulty goods! It shouldn't require me to wait on the phone for an hour to resolve nor should it need me to suffer due to their rigid policies. They have my card details, they have my phone number and they have my address. I'm not going anywhere so if I don't send the old case back they would be welcome to charge me for the replacement case.
I spent 55 mins on the phone tonight waiting to speak to a manager to try and make them see sense and not just be policy junkies, but there was no manager available to speak to me.
Absolutely disgusted by the poor customer service. I've had phones and cases from Apple amongst other products, every year for the last 5 years and I'm not happy. I'm not prepared to leave my £699 phone unprotected just because they expect me to adhere to their policy!
Also, in my view I'm penalised for buying it online, as I am prevents from returning it to my local store and obtaining a replacement there and then.
I know it's just a case, and to be honest that's my issue. It's a simple case of replacing faulty goods! It shouldn't require me to wait on the phone for an hour to resolve nor should it need me to suffer due to their rigid policies. They have my card details, they have my phone number and they have my address. I'm not going anywhere so if I don't send the old case back they would be welcome to charge me for the replacement case.
Just buy another at the store (either online or retail) and return it?
Also, I don't think the cases are waterproof? Was it a really bad stain?
I may have to do that, just a painful way to do business! Yeah pretty nasty, wouldn't recommend using your phone in this leather case in the rain at all. Others have talked of the case being waxed or developing a lovely soft texture over time. Mine, like others is poorly folded in the corners and has got rougher, not softer over the last couple of weeks of use. Very disappointed but more so with the way I was dealt with today by Apple, it's a shame as I've enjoyed a great customer relationship with Apple for many years now. I suppose all good things have to come to an end!
I'm in dire need of an upgrade. My iPhone 5 battery is only lasting around 3 hours (it's three years old though so I can't complain) and its beginning to act odd.
But I always buy outright and want the 64gb this year. I've always had 16gb but apps are getting bigger. As are photos and videos etc and since I plan to keep it for 2/3 years 16gb really isn't going to cut it.
But I'm still £80 short, IE just enough for the 16gb not enough for 64gb.
So tempted to give in and go pick up a 16gb given the state of my 5. The battery hit 20% after three hours usage today (5 hours standby). It gets hot for no reason. It changes settings by itself.
I've done a restore to no avail. I can't really complain. Its been used heavily every day for three years and it's just this last week or so it's started showing its age.
Just hoping I can hold out until I have enough for the 64gb.
But I always buy outright and want the 64gb this year. I've always had 16gb but apps are getting bigger. As are photos and videos etc and since I plan to keep it for 2/3 years 16gb really isn't going to cut it.
But I'm still £80 short, IE just enough for the 16gb not enough for 64gb.
So tempted to give in and go pick up a 16gb given the state of my 5. The battery hit 20% after three hours usage today (5 hours standby). It gets hot for no reason. It changes settings by itself.
I've done a restore to no avail. I can't really complain. Its been used heavily every day for three years and it's just this last week or so it's started showing its age.
Just hoping I can hold out until I have enough for the 64gb.
I've yet to see a contract that wasn't complete rip off.
If I buy outright it's £619+£240 so a total of £859.
For that I get 1000mins 5000sms and 2gb data.
Have I missed a contract that's close to that?
That's what I've just done, except taken finance on the phone adding £90 interest to spread the cost, so total of £950 rather than £1150 for the cheapest contract.
I've never seen a contract that came close to beating the buy outright prices.
I'm not adverse to contracts but I've never seen one that made financial sense to me.
No they don't. Especially now they've gone so high.
Problem for most I imagine is the big initial outlay. For me I've been travelling for six months so don't have an iPhone to sell and upgrade. Whereas next year or the following I'll have the 6s to use as part payment for the 7 or 7s.
I put £20 a month in a savings account. I had a set back last year as I had to shell out for a leaky roof. I used to upgrade every year but decided when I got the 5 I'd switch to 2 years. Setback last year means I've kept the 5 for an extra year.
Good in one way as it puts me on the S cycle which I prefer but not good in the fact my 5 won't sell for much of anything so I have nothing to put back into he savings account to start off for the next upgrade in two years. Whereas previously I had a few hundred from selling my previous phone to put right back into the savings.
Just put a 3 sim I use when I'm abroad into my iPhone 6s (purchased from John Lewis, have used my Vodafone SIM since day 1) and it appears to be working fine. Perhaps it's because I've already activated the 3 sim (not with this phone) but I doubt that matters.
I ordered my space grey 64GB 6S last week from Apple. Delivery due 8th-12th October so could be Thursday, but could also be Monday. Not despatched yet. Could anyone give a suggestion of the general time between despatch and delivery? Just want to know if I should expect it Thursday or Monday basically as it's not very precise and I'm having it delivered to the office. I thought that would improve my chances of getting it sooner but I actually now think it could work out the opposite way!
It's your own fault for getting it wet. What did you expect Apple to do?!
Mine took 3 days to get to me from China!
So if its coming straight from the factory it will probably take the same amount of time.
