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[UK] iPhone 7 Plus Won't Connect To 4G ;(
- Thread starter KooL BeAnZ
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Mine is a iPhone 7 32GB on the back of it is A1778
It was stuck to 3G when I got up this morning had to change carrier from auto to manual and back to auto to get 4G back.
It was stuck to 3G when I got up this morning had to change carrier from auto to manual and back to auto to get 4G back.
Strangely my iPhone started connecting to 4g from home, but I think it's connecting to 800mhz 4g (which I think is what is working well) I've not been able to check out what happens in a strong faster 4g area like Birmingham city centre because I've been stuck at home the last couple of days.
Thanks. Actually I found it on the back of the phone itself...
An iPhone 7 Black, 128Gb, Model A1778
Mine is a 7+ A1748
Still not connecting to 4G properly...
[doublepost=1474463659][/doublepost]Just also spoken to Apple Support who have escalated this matter for me and also to Three who again have escalated this too.
The more people that contact them, the better/quicker a fix will be
[doublepost=1474463706][/doublepost]
Same, its not that it wont connect to 4G, it just wont stay on 4G until you have to reset and reboot....
Still not connecting to 4G properly...
[doublepost=1474463659][/doublepost]Just also spoken to Apple Support who have escalated this matter for me and also to Three who again have escalated this too.
The more people that contact them, the better/quicker a fix will be
[doublepost=1474463706][/doublepost]
Add me to the list, iPhone 7+ 128GB (A1784).
Hoping it's an issue with 3 that can be solved easily and not a device issue. Everything I've tried appears to be temporary and 3 have been pretty much quiet since I contacted them on Monday.
Same, its not that it wont connect to 4G, it just wont stay on 4G until you have to reset and reboot....
Rebooted (simple power button off/on) again this morning, 4g is still ok for now about 4-5 hours later.
Yeah,
I forced it to connect to 4G while at work and when it did connect, it hit 52Mb download
Just need it to stay there consistently
Strange, can't figure out if it's on carriers end or if its the phone or both >.<
Just spoke with Three who've advised to turn Enable 4G off until Friday so they can apparently run some connectivity tests.
I've got no idea how this is going to benefit me but it seems like this is going to be a long and drawn out process until they find a fix.
I've got no idea how this is going to benefit me but it seems like this is going to be a long and drawn out process until they find a fix.
Is this a 3 carrier specific menu item because I do not see anywhere to turn off Enable 4G on my phone.
It's unlocked with a 3 SIM Card.
I called Three just now and gave them my work postcode where I always get 4G but haven't been since I upgraded (SE1) and was told they're doing upgrade work which should be completed by Tuesday 27th...?
Yeah, I guess once more people start getting their phones and complaining, nothing will be done yet ....
This is BS as many of us are having problems but others next to us on an iPhone 6 are fine
