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[UK] iPhone 7 Plus Won't Connect To 4G ;(
- Thread starter KooL BeAnZ
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Early indications aren't looking good unfortunately!
Darn, does further my thought that we'll see 10.0.2 to deal with this and other stuff sooner rather than later.
Same problem here, iPhone 7, 256GB, A1778, Carrier setting 25.1
Spoke with Three, they asked for my office's postcode, than told me they're having problem in this area.
They got a bit confused when I said I have the problem at home...
I checked with the guy next to me in the office (also on Three, but iPhone 6) - his phone stays on 4G, getting around 12Mb/s.
4G coming back for a short period of time after I reboot the phone, but even then I'm getting 0.22Mb/s download speed on the Speedtest app and it's going back to 3G after a bit.
Spoke with Three, they asked for my office's postcode, than told me they're having problem in this area.
They got a bit confused when I said I have the problem at home...
I checked with the guy next to me in the office (also on Three, but iPhone 6) - his phone stays on 4G, getting around 12Mb/s.
4G coming back for a short period of time after I reboot the phone, but even then I'm getting 0.22Mb/s download speed on the Speedtest app
and it's going back to 3G after a bit.Same,
It has been a lot better since updating yesterday.
Probably 80% or so more 4G connection!
[doublepost=1474525826][/doublepost]
Mine has definitely improved.
Poops, i thought I had fixed my 4g problem by resetting network settings but its gone back to 3g again, not impressed.
just reset again and it back. This is ridiculous can't keep doing this.
just reset again and it back. This is ridiculous can't keep doing this.
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Like all of you, tried resetting settings and rebooting my phone this morning thinking it would magically start connecting and working, but alas, shows 4G for a few minutes then kicks me back to 3G. Not that big of a deal personally while at home because of wifi, but when I am at the office I don't like my phone connected to the office wifi so it can be quite the bother there. Hope it does get sorted out sooner rather than later.
It's annoying but I have to do this every day, but it always works...for some reason I have to connect to both 3 options manually, 3G and the non 3G before then going back to automatic, and then turning aeroplane mode on and off. But doing this every day always works and it lasts the day.
Attachments
Just settings, carrier, then turn automatic off.....restarting didn't work for me but doing my stupid annoying thing always does :-(
Good News!
Three Level 3 have just rang me back and amazingly it was actually someone that knew what they were talking about!
He said they're fully aware of the 4G issue with the iPhone 7 and they have already escalated it to Apple and they're awaiting a fix, he couldn't give me a time frame but said "all the cogs are turning"
Well done to everyone that's reported it to Three as well!
Three Level 3 have just rang me back and amazingly it was actually someone that knew what they were talking about!
He said they're fully aware of the 4G issue with the iPhone 7 and they have already escalated it to Apple and they're awaiting a fix, he couldn't give me a time frame but said "all the cogs are turning"
Well done to everyone that's reported it to Three as well!
But I thought we were all in an area which just so happens to be undergoing maintenance at the moment
Just tweeted Three about this issue as well glad to see I'm not alone! I've noticed if my carrier says 3 UK I get 4G however only had it once or twice since getting the new phone. If it just says 3 I only ever get 3G even having previously got 4G on "3".
I'm on 10.1 carrier settings 25.5. 7 Plus.
I'm on 10.1 carrier settings 25.5. 7 Plus.
I've changed my phone today from a Silver 128 7+ to a Black 256 7+. I seem to have had 4G all day compared to the Silver which was stuck on 3G for days. Still same carrier settings 25.1. I'm not sure what's different, but I'll see tomorrow if I lose 4G and if it comes back.
Can't be device specific if three know of the problem. But I've been at home all day so the phone has stayed on 4G and hasn't had to switch between 3G and 4G.
Can't be device specific if three know of the problem. But I've been at home all day so the phone has stayed on 4G and hasn't had to switch between 3G and 4G.
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Just adding a me too to the list, iPhone 7, Three. Thanks to all those who have escalated this to the network, and posting the replies.
I thought it was just me.
I thought it was just me.
Excellent news!!
I've still got the issue, even on 10.1 and 25.5.
Hopefully sorted soon....
Is it just me or has something changed/been fixed? Solid 4G on Three this morning without any intervention on my part. It has been like this since about lunchtime yesterday... Anyone else notice an improvement?
AFAIK I've not had any Carrier Update or anything else change at my end. No restart or anything...
AFAIK I've not had any Carrier Update or anything else change at my end. No restart or anything...