Carrier Unlock your AT&T Next Device or Device still in contract for FREE (YMMV)

[echipvn]

For doing how to unlock the iPhone of AT&T Carrier
1. First, check your IMEI is clean or not at http://swappa.com/esn
2. If your IMEI is already clean, you go on https://www.att.com/deviceunlock/?#/
and do the steps below.
3. For Customer type, click on Non-AT&T Mobility Customer.
4. Next, you fill on your IMEI, your first name, your last name, your email and click on submit.
5. After you've submitted successful, you'll got the email from AT&T to confirm for unlocked device, that has contents follow :
<For example>
Your unlock request number is: 2xxx2042918

Please confirm your request here within the next 24 hours, or it will be canceled.

If we have further questions or instructions, we'll contact you by email.

Questions? Please call 800.331.0500, or dial 611 from your AT&T wireless phone.

6. Click on "here" on the email to confirm.
7. Just waiting and enjoying

Ps : Sorry about my English is not good. If you have any question, you could contact me on FB BinBin BoBo (The avatar is Samoyed dog). I will answer you as soon as I can.

And now, that's my story : I received already the email that confirm my device is unlocked too. I did the steps follow but now my device still is locked. I tried to restore too many time with the iTunes but my device is not still unlocked. I contacted with both of AT&T and Apple supporters's online phone but they have no answer for me. The AT&T's Service and Apple's Service told me that my iPhone 6 Plus is already to unlock. I really feel terrible with that cause I received the email "Congrats" so fast. Without the AT&T sim card I can't active my iPhone. Who could help me ? I'm living in Vietnam.

 

[garycoleman2]

It sounds like people on NEXT plans have a better chance of getting unlocked than people on traditional 2 year contracts.

 

[igneousc]

thanks for the instructions echipvn, I tried those and didn't get the immediate denial a couple minutes after doing this like I normally do, maybe it worked

 

[igneousc]

thanks for the instructions echipvn, I tried those and didn't get the immediate denial a couple minutes after doing this like I normally do, maybe it worked

been over a day with no contact or denial from ATT, is this normal?
-EDIT nevermind, it was in spam! I am unlocked

 

[Mlrollin91]

Still getting denied. Have been trying about once a week for over 2 months now. No go with my Next iPhone 6. I have tried all the "tricks" like Pre-paid and non-AT&T customer, but it wont work for me.

 

[DanielNTX]

Still getting denied. Have been trying about once a week for over 2 months now. No go with my Next iPhone 6. I have tried all the "tricks" like Pre-paid and non-AT&T customer, but it wont work for me.

I had the same issue, that's why I went with a paid service and got unlocked in 2.5 days.

 

[Britt7721]

I submitted two requests yesterday about 6:30pm and still haven't even received a confirmation email. When I check status it says "On hold" because I haven't clicked the link in the confirmation email. Has this happened to anyone else?

 

[TheAppleFairy]

I submitted two requests yesterday about 6:30pm and still haven't even received a confirmation email. When I check status it says "On hold" because I haven't clicked the link in the confirmation email. Has this happened to anyone else?

Check your spam folder.

 

[Britt7721]

No luck in spam either...

 

[Kenc1103]

After getting denied to unlock my iPhone 6 Plus, I keep getting this email from at&t over 10 times since yesterday.

We are still working on your AT&T device unlock request.

Unlock request number: 2013849XXX

Hello,

Your request for device unlock requires additional research to determine eligibility. Please be assured that we are actively working on it. We’ll send a response as soon as possible.

We apologize for the inconvenience.

Questions? Please call 800.331.0500, or dial 611 from your AT&T wireless phone.


Sincerely,
The AT&T Customer Care Team

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[Allthings-I]

After getting denied to unlock my iPhone 6 Plus, I keep getting this email from at&t over 10 times since yesterday.

We are still working on your AT&T device unlock request.

Unlock request number: 2013849XXX

Hello,

Your request for device unlock requires additional research to determine eligibility. Please be assured that we are actively working on it. We’ll send a response as soon as possible.

We apologize for the inconvenience.

Questions? Please call 800.331.0500, or dial 611 from your AT&T wireless phone.


Sincerely,
The AT&T Customer Care Team

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I too keep getting emails from like 2 weeks back, they just don't stop. Seems AT&T system is suffering from retardism lol

 

[lordofthereef]

I basically gave up. There must be something about certain IMEI, or accounts, or a combination of some factor we don't know. I've tried 30 times now over the last couple of weeks. No dice.

 

[igneousc]

so weird, I just 3 emails at the same time that said

Hello,

Your request for device unlock requires additional research to determine eligibility. Please be assured that we are actively working on it. We’ll send a response as soon as possible.

We apologize for the inconvenience.

Questions? Please call 800.331.0500, or dial 611 from your AT&T wireless phone.

But they said it was already unlocked a few days ago. Can they re-lock it?

 

[nox5]

After getting denied to unlock my iPhone 6 Plus, I keep getting this email from at&t over 10 times since yesterday.

We are still working on your AT&T device unlock request.

Unlock request number: 2013849XXX

Hello,

Your request for device unlock requires additional research to determine eligibility. Please be assured that we are actively working on it. We’ll send a response as soon as possible.

We apologize for the inconvenience.

Questions? Please call 800.331.0500, or dial 611 from your AT&T wireless phone.


Sincerely,
The AT&T Customer Care Team

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I'm getting them evary 1 hr in the middle of the night so annoying

 

[hippo206]

I have no idea how I missed this thread.

I submitted a request today (on 2 yr contract) and I immediately got a confirmation email. Clicked on the link, and about an hour later got a confirmation that my phone was unlocked. Just need to restore at this point.

 

[TheAppleFairy]

I have no idea how I missed this thread.

I submitted a request today (on 2 yr contract) and I immediately got a confirmation email. Clicked on the link, and about an hour later got a confirmation that my phone was unlocked. Just need to restore at this point.

You don't need to restore, just put in a non-at&t sim.

 

[hippo206]

You don't need to restore, just put in a non-at&t sim.

Oh, thank you, that is good to know. I wasn't looking forward to restoring.

 

[2macarena]

Same problem. I went with a service recommended on here: http://attunlocker.us/ Of course it's not free, but I've been trying for over 20 days with probably 70 attempts.

I got mine unlocked the same day by them.

 

[mithilmirkar]

Pls advise

Unlock request number: 2014240455

Thank you for contacting AT&T about unlocking your AT&T Mobile device.

Unfortunately, your unlock request was denied because:

You have not completed all the payments for your device according to your AT&T Next service agreement.

You can submit a new request once you complete all your device payments.

Questions? Please call 800.331.0500, or dial 611 from your AT&T wireless phone.


Sincerely,
The AT&T Customer Care Team

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What are the chances of getting unlocked?????

 

[DanielNTX]

What are the chances of getting unlocked?????

For me none, that's why I went with a service.

 

[ThunderApple]

I just bought an unlocked iPhone 6 Plus for myself. Was on the 6 before.

Since I now have my ATT sim card in my new 6 Plus, will my old iP6 unlock without any problems? I wish to give it to my gf who's currently on T-Mobile.

And if I'm good to go, what type of Customer Type do I go with for my situation?

 

[snsking]

I just got mines unlocked after trying about 6 times straight.

Heres a tip for you guys that worked for me: try using the phone number of the account holder, with YOUR imei.

For some reason when I would use MY phone number it wouldnt work and it was a straight denial. However when I used the account owners number, with my imei number, it went right through and got accepted within 2 minutes.

 

[RCRod83]

I just got mines unlocked after trying about 6 times straight.

Heres a tip for you guys that worked for me: try using the phone number of the account holder, with YOUR imei.

For some reason when I would use MY phone number it wouldnt work and it was a straight denial. However when I used the account owners number, with my imei number, it went right through and got accepted within 2 minutes.

Wow that worked for me too! I didn't use the account holder phone number, but I used the other # on my account that has an out-of-contract phone (iPhone 5 - which is already unlocked). So I used their tel # with my iPhone 6 IMEI and I got a confirmation email that my phone has been unlocked!

 

[xraydoc]

Just unlocked my AT&T Next 6 Plus. It is not yet paid off (bought it in Sept).

Did the request online. Received the Congrats It's Unlocked email within 3 minutes of clicking the link in the confirmation email!

 

[snsking]

Wow that worked for me too! I didn't use the account holder phone number, but I used the other # on my account that has an out-of-contract phone (iPhone 5 - which is already unlocked). So I used their tel # with my iPhone 6 IMEI and I got a confirmation email that my phone has been unlocked!

Congrats! Im glad it worked for you.