They also delivered the Kickstarter successfully.
However one can understand how people are turning sour over the lack of timely communication and nothing to show for their money.
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Upgrading Mac Studio storage
- Thread starter gilles_polysoft
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However one can understand how people are turning sour over the lack of timely communication and nothing to show for their money.
I read on Reddit that he might have gone through some personal difficulties this summer. Combined with the reported issues with his supplier and co-worker, it seems clear that his business is currently in serious trouble. He’s not replying to emails, and refund requests appear to be ignored.
At this point, I would strongly recommend anyone still waiting for their order to request a chargeback as soon as possible. Based on all recent feedback, it doesn’t look like he’ll be able to ship the SSDs or process refunds anytime soon.
At this point, I would strongly recommend anyone still waiting for their order to request a chargeback as soon as possible. Based on all recent feedback, it doesn’t look like he’ll be able to ship the SSDs or process refunds anytime soon.
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Even if all these are true I still find it unbelievable for this one bit:
the amount of time and effort for him to take to make life-story updates such as in this thread, he could have easily gone to his web shop portal to click a few buttons to cease taking new orders.
If I were this exhausted and overwhelmed the first thing I would have done is that.
Over Taobao in China, where the same AliExpress sellers do their main business, if even just one unfulfilled order happens, they get review bombed and the platform takes action immediately. I think there is like a 7 days deadline or something, unless the product page very clearly states it is a pre-order with estimated date very very clearly visible. For a seller to have piled up months of orders I think even the government will step in, take away the shop license even.
Indeed, that’s just basic business conduct, or at least it should be. According to his own message, he mentioned having around 290 paid orders pending, and it seems he’s still accepting new ones.
Assuming the 4TB model as an average, since most people go for either 4TB or 8TB, rarely 2TB that could represent roughly €150,000 to €200,000 in pending orders.
Meanwhile, my AliExpress order has already been prepared and shipped it should arrive next week.
It’s kind of a metaphor for how Western companies often struggle to keep up with the Chinese approach to production and logistics. The West tends to innovate , like the owner did, but often fails when it comes to scaling up, industrializing, and staying organized.
Assuming the 4TB model as an average, since most people go for either 4TB or 8TB, rarely 2TB that could represent roughly €150,000 to €200,000 in pending orders.
Meanwhile, my AliExpress order has already been prepared and shipped it should arrive next week.
It’s kind of a metaphor for how Western companies often struggle to keep up with the Chinese approach to production and logistics. The West tends to innovate , like the owner did, but often fails when it comes to scaling up, industrializing, and staying organized.
My AliExpress order just came in.Finally i can start migrate my stuff.In case some one have questions, ill post updates regards the SSDs in Reddit. The Polysoft Chargeback is in work, i filed a fraud report alredy and hope my money will get back soon to me.
Well, I made up my mind and purchased from the vendor that many people have used here.
For my needs, I chose the 4TB model. I was hesitant to decide on the 8TB model until the last minute because the price difference was so tempting. But then I realized that if I were to resell the Mac Studio in the future, no one would give me more for a 4TB or 8TB model, so I chose something that was truly more useful for my business.
The vendor charged me a lower price directly, which doesn't include VAT and customs fees. I'll pay these costs directly to the courier upon arrival at customs. They explained to me that AliExpress charges VAT directly up to €150.00, and above that amount the courier takes care of it.
So let's see how long it takes.
For my needs, I chose the 4TB model. I was hesitant to decide on the 8TB model until the last minute because the price difference was so tempting. But then I realized that if I were to resell the Mac Studio in the future, no one would give me more for a 4TB or 8TB model, so I chose something that was truly more useful for my business.
The vendor charged me a lower price directly, which doesn't include VAT and customs fees. I'll pay these costs directly to the courier upon arrival at customs. They explained to me that AliExpress charges VAT directly up to €150.00, and above that amount the courier takes care of it.
So let's see how long it takes.
yep was 8TB but no screws. Do you know what scres are that so i can order them on aliexpress
By the way, ho long it took you for the configurator to restore the OS? mine is now at 2 hours and still not done yet
Really no screws? and why order on AliEx, doesn't it take too long?yep was 8TB but no screws. Do you know what scres are that so i can order them on aliexpress
By the way, ho long it took you for the configurator to restore the OS? mine is now at 2 hours and still not done yet
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Does normally take 10-15min when you have the firmware downloaded and just drag and drop it to restore it to the Mac in DFU mode.yep was 8TB but no screws. Do you know what scres are that so i can order them on aliexpress
By the way, ho long it took you for the configurator to restore the OS? mine is now at 2 hours and still not done yet
yep was 8TB but no screws. Do you know what scres are that so i can order them on aliexpress
By the way, ho long it took you for the configurator to restore the OS? mine is now at 2 hours and still not done yet
Huh, thats weird, i got 2 screws in my kit in a zipbag. You sure they aren't there?
6 days to the EU, mate. Pretty quick. But where did you order? Who is this vendor you are talking about?
@terratoss “Dang, cant find any 3.8 mm‑long T8 screws...”
T8 is the head tool size, not a screw/bolt measurement.
Apple use metric screw/bolt specifications.
Your screw is most likely a M2.5 x 4mm large head screw. It may be 3.8mm, but that’s a non-standard size.
Measured with a calliper a M2.5 thread is 2.37mm diameter and has a thread pitch of 0.45mm - two turns per 0.9 mm.
T8 is the head tool size, not a screw/bolt measurement.
Apple use metric screw/bolt specifications.
Your screw is most likely a M2.5 x 4mm large head screw. It may be 3.8mm, but that’s a non-standard size.
Measured with a calliper a M2.5 thread is 2.37mm diameter and has a thread pitch of 0.45mm - two turns per 0.9 mm.
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FangYuan on AliEpress
https://it.aliexpress.com/item/1005...st_main.5.21ef36966qcMCN&gatewayAdapt=glo2ita
6 days, plus those at Customs... Not bad.
How to Remove the SSD Modules in Your Mac Studio (2023)
Before starting this repair, note that Apple doesn’t support SSD swaps or upgrades at this time. This guide shows how to remove one or both SSD...
www.ifixit.com
contacted the seller if he can send them to me for additional charge. For now i secured it with anotehr screw and self made distance ring.
What is saw that the SSD chips are not secured by the "black glue" which apple usually use. Wonder if i should ask my repair shop to add them or not.
@gilles_polysoft Any updates you can share about when orders will finally ship? It’s now over a month longer than the initial promised shipping date for the batch. Just give us a honest timeframe please.
4 months longer than the initial promised shipping date for Batch 3/my order.
Any updates you can share about the refunds you said you were processing would be great as well, @gilles_polysoft. I haven't received any response from you regarding my refund or see any update on my order page.
I asked for a charge back just in case Gilles decide to not give any news. I engage anybody to do that asap
You know it's bad when @gilles_polysoft is willing to risk his merchant account with Stripe by taking all of these chargebacks instead of just refunding/communicating with customers.
So my AliExpress order arrives today. Literally took less than a week .