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UPS - Hold for Pickup
- Thread starter TheTroJo
- Start date
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Anyone ever encounter lines at a Care Center on an launch day?
Will it be like waiting at an store on launch day? But only in a not so good area by the airport?
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Pretty much what I assumed. So if at all possible, avoid pickups at UPS Stores
From what I've read, I believe if you do pickup at a UPS Store you have to wait an extra day because the truck drops it after it has done all of its deliveries. I'm not 100% sure on that someone can correct me.
However, if you hold it at a hub or customer center, then you can get it in the morning before it's supposed to get put on a truck. Look for that when you're selecting a location for pickup.
Also, my scheduled delivery date disappeared also when I selected hold for pickup with MyChoice but I'm not too worried since it hasn't been scanned yet.
Edit: Oops someone already said this above me lol. Don't pickup at UPS Store! You'll have to wait until Monday.
However, if you hold it at a hub or customer center, then you can get it in the morning before it's supposed to get put on a truck. Look for that when you're selecting a location for pickup.
Also, my scheduled delivery date disappeared also when I selected hold for pickup with MyChoice but I'm not too worried since it hasn't been scanned yet.
Edit: Oops someone already said this above me lol. Don't pickup at UPS Store! You'll have to wait until Monday.
Pretty sure that's normal. By scheduling a pick up you've generated a delivery exception in their computer and the system needs to recalculate the delivery. It'll be there tomorrow as long as you selected your local UPS Customer Center.
On a side note, when I selected my Customer Center and window popped up with the 4/24 delivery date and that it would be shipped back on 4/29 if I didn't pick it up by then.
Anyone ever encounter lines at a Care Center on an launch day?
Will it be like waiting at an store on launch day? But only in a not so good area by the airport?
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Pretty much what I assumed. So if at all possible, avoid pickups at UPS Stores
Ha. Same holds true for the store I'll be going to. It's good to experience other areas of town, right?
The truck stops at the UPS Store first thing in the morning to drop off packages. Stops there at the end of the day to pick other packages up.
Same with me. Package from Mount Juliet, originally said it would arrive 4/24 between 4-7pm. I changed delivery to pickup at a Customer Center. Changed delivery time to not available. Also, just as an FYI for people, I had to enter the exact address of my customer center, it wasnt showing on the map if I entered a location near there.
Having it left at the CC facility. Hopefully I can pick it up first thing in the morning. The facility is on my way to work. A bit nervous about the whole process since I've never had a package held like this before.
Having it left at the CC facility. Hopefully I can pick it up first thing in the morning. The facility is on my way to work. A bit nervous about the whole process since I've never had a package held like this before.
From what I've read here and other threads, I haven't seen anyone have any issues. The airport and CC closest to me is 18 miles, but being proactive - driving and getting the product on my time - instead of waiting around the house until 5pm, fanboy stressing. I feel this will be a much better launch day.
I have all of my apple stuff held like that at the CC. My UPS guy doesn't come until about 5:30 pm and the CC is a few miles from work, which is about 20 miles from home so I'll just stop on the way to work and pick it up.
My CC has it's hours listed as opening at 2:00pm but they have a doorbell you can ring during the closed hours to pickup a held package.
This is always a win-win for me, I don't have to presign and no one cans steal it or it's not getting rained on and I don't have to wail all day!
My CC has it's hours listed as opening at 2:00pm but they have a doorbell you can ring during the closed hours to pickup a held package.
This is always a win-win for me, I don't have to presign and no one cans steal it or it's not getting rained on and I don't have to wail all day!
How many people are using this option tomorrow? I've actually never done it... Just selected it and find the process weird. No confirmation email that I've done so - no email with instructions.
For anyone that has done it will it for sure be ready tomorrow at 8:30 am? Or have you ever run into any problems with this service?
Any input is appreciated
I'm a shift supervisor at UPS working in Operations. The guys and girls who load the trucks report to me. Here's a couple of pointers:
**If you have your tracking number, call UPS now or go to the website and have it held for pickup. I saw somewhere that someone is going to call in the morning and have it done. Guess what? We're there at 2am loading trucks, so even if they called at 6am, it's too late. We're usually done at 730 so putting it held for pickup that late means it's already on a truck and heading to your house. We'll hold it for you TOMORROW, but it's on the truck, so that means it's on the road.
**When you hold for pickup, as the package passes through the systems and multiple scans, it generates an exception that tells the package handler where to send it, in those cases HDL FOR PKUP, or just HLD. That means that it's being rerouted inside the building from where it was going (the truck that delivers to your house) to where you want it to go (the customer pickup counter). That's a physical process, and we make every attempt to get it to the counter by the door open time. It's not always successful because that depends on the load in the building at the time, staffing and how many other packages have to move to the counter too.
Get the UPS app for your phone and watch the packages scans and progress. Your golden ticket is when it says that it's held for pickup. It might not be at the counter at door opening time, but if it says that it's definitely in the building and we're working on it.
Hope that helps.
Thats awesome information, thank you! I'll be checking my status before driving to the CC tomorrow.
Just changed mine for pickup at a UPS store. I've never done it before, so wish me luck.
That was my initial choice, but UPS said if I did that it would not be available until Monday, 4/27, so I selected hold at hub.
No option to choose
When I click the 'Change Delivery' button on the tracking page, I get a modal saying "The Primary My Choice member for this residence must log in to take this action."
Is this due to someone else in my building already signing up for My Choice? Or because the tracking page still hasn't updated to 'Shipped' from 'Order Procesed'? (even though I got the 4/24 delivery email from Apple)
When I click the 'Change Delivery' button on the tracking page, I get a modal saying "The Primary My Choice member for this residence must log in to take this action."
Is this due to someone else in my building already signing up for My Choice? Or because the tracking page still hasn't updated to 'Shipped' from 'Order Procesed'? (even though I got the 4/24 delivery email from Apple)
I've got two UPS tracking numbers, one for each watch. Both are in Harrisburg, PA. I used the UPS My Choice site to hold them at the local distribution hub where the trucks are loaded from. Thanks for the tip on the UPS app. I will try to see if I can pick it up around 8am before work. I've had some issues in the past where UPS came early with iPhone pre-orders because they were so busy instead of the typical 6-7pm.
I just use online chat with UPS and requested a hold for pickup. They gave me the exact CC address which is 2 miles from my home. However the CC opens at 10 am so I have to wait for a while.
But that's better for home delivery since UPS truck comes to my building anytime from noon to 7:30 pm and I would have to find our super who accepted the package on my behalf which sometimes is not easy.
This is the first time I requested a hold for pickup and second time I pick up at that location so hope everything goes well and I will have a watch before noon to show off to my colleagues during lunch.
PS. After I requested the hold for pickup, I notice the package disappeared from My Delivery Planer of UPS My Choice website. But it's still in UPS app.
But that's better for home delivery since UPS truck comes to my building anytime from noon to 7:30 pm and I would have to find our super who accepted the package on my behalf which sometimes is not easy.
This is the first time I requested a hold for pickup and second time I pick up at that location so hope everything goes well and I will have a watch before noon to show off to my colleagues during lunch.
PS. After I requested the hold for pickup, I notice the package disappeared from My Delivery Planer of UPS My Choice website. But it's still in UPS app.
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My Premium free trial expired with the code I used for the iPhone 6 Plus launch. I already requested a hold for pickup on my watch. Will it cost me anything when I go to pick it up? The UPS My Choice account still works but it's just the free version now.
I did this with my iPhone 6. I had a meeting in the morning, so I got to the UPS location at about 10AM (they opened at 9) and there were about 15 or 20 people in line in front of me. Probably about 80% were there for iPhone pickups and the other poor people were there for other business and probably had no idea why there was a huge (for UPS, at least) line. It was a reasonably quick process though, and I was out of there before 10:30.
I think there's a lot less volume for the apple watch launch, so I wouldn't expect much of a line, if any.
Awesome, thanks!
I feel like waiting in line at the CC is a million times better than waiting for the big brown box truck to roll up to your door.
I talked to the most worthless UPS agent over the phone. All I wanted to do was verify the UPS Hub that I go to every Apple launch will be the first place my package hits when it comes to my state. All she kept saying was "sir, I can't give you that information yet. Your package hasn't been picked up by UPS" why does my package have to be picked up to answer that general question? They should know what the hub is for my local area. I had to hang up on her she was being so argumentative. She better not eff up my order.
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If you're there first thing, there is no line. Maybe 2 people behind you.
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If you're there first thing, there is no line. Maybe 2 people behind you.