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I’d say if you’re doing a CC pick up, mid day would be the best.
Morning not bad (still wait), afternoon, forget it. Might as well come the next morning.
 
i have it in my hands its currently downloading 11.1 this has been a blast, i wish you all the best
[doublepost=1509718747][/doublepost]this was my final status and it was able to be picked up
 

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Rep I spoke to didn’t seem to know what’s going on. Didn’t seem like English was his first language so I hung up. I’m just going to sit at my house and waste my day until I get some kind of notification
This was a great idea. The whole transaction was super smooth. Only issue I ran into was different address on ID. Make sure you bring a utility bill or just pull up your banking statement on phone and show the address.

Which did you do? I have a utility bill printed out (I pay all me bills online so no paper mail anymore) but not sure if they want to see an actual utility bill that’s been mailed?
 
Which did you do? I have a utility bill printed out (I pay all me bills online so no paper mail anymore) but not sure if they want to see an actual utility bill that’s been mailed?

I did not have a utility bill with me so I asked the guy to give me a minute and pulled up my chase statement. He accepted it. Might depend on the person though.
 
I’ve been monitoring the status of my package all morning. An hour ago, it seemed like it was heading toward being “held for pick-up” but a few minutes later, the status was updated to say:
  • “The package has been redirected and forwarded to the delivery center.”
What seems to be going on here? I requested a hold a few days ago at the one and only Customer Center in my city (Napa) - that’s where this package would likely already be (right?). The “forwarded to the delivery center” is a bit worrying. Guess I’ll have to wait and see if the status changes again within the next couple hours. Hoping!

E98D1999-655E-455A-95E5-C8DA6BF640A9.jpeg
 
Which did you do? I have a utility bill printed out (I pay all me bills online so no paper mail anymore) but not sure if they want to see an actual utility bill that’s been mailed?

I did not have a utility bill with me so I asked the guy to give me a minute and pulled up my chase statement. He accepted it. Might depend on the person though.

Just another perspective, the address on mine was different than my ID, they just said "oh, the addresses are different" and went and got the phones. Wouldn't hurt to have something as a just in case, but it might not be needed.
 
I did not have a utility bill with me so I asked the guy to give me a minute and pulled up my chase statement. He accepted it. Might depend on the person though.

Okay cool. I have a printed utility bill, printed Apple receipt for the phone that shows my address, and printed out the tracking so hopefully between all that I’m good to go :) thanks again!
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Just another perspective, the address on mine was different than my ID, they just said "oh, the addresses are different" and went and got the phones. Wouldn't hurt to have something as a just in case, but it might not be needed.

Well this makes me feel even better lol. I have enough here I think, should the have an issue with the address not matching.
 
Ugh, mine is supposed to deliver today, and I changed delivery to a Drop off hub at a business that is right around the corner from where I live, as I will not be home. I did this on October 30. My tracking has said November 3 delivery since, and today it just updated and says that the item has been redirected and the new delivery date is the sixth.
 
This is usually a stress free scenario for me but I’m still in transit online. Phone tracker says it’s ready but when I connect to an operator he’s not sure what’s going on lol. My UPS CC is about to open -___-
 
Successfully delivered to my UPS Access Point (not CC) on launch day. Just picked it up! Looks like the business day delay can be avoided so long as you request the hold early!
 
Lots of people were at the CC picking up phones. They were very strict on ID requirements on the phones. ID must match address and at least the last name on package. I’m updating mine to iOS 11.1 now! (Nothing like a day one update)
 
They are so slow at my ups cc. Been here 20 minutes and a line of about 20-30 people right now...I’m half way....must be California man...too many damn people.
 
What does this mean?

"The receiver requested this package to be held for pickup at the UPS facility./We've confirmed arrangements."

I asked for the package to be held at the cc.
 
  • The receiver arranged to pick up this package at a UPS facility. / The receiver agreed to pick up the package this evening
This evening? Wtf

The whole point was to pick it up early. I put the request in 3 days ago
 
Yea UPS was quite the mess this morning...

More power and good luck to all those attempting to pickup their phones. Way more people this year for sure. I guess thats a given... Broke my record for no other iPhone waiters lol

There was a special area just for iPhone waiters, you can tell who was there for a phone and who was there on their daily routine dropping off packages for their businesses. :)

Finally got mine after a 1 hr + 30 min wait (they were taking 10-15 people at a time, then sending someone to grab the 10-15 phones per batch)

BEWARE: Make sure you have an ID matching both the shipper's name + address ... one guy was there since they opened this morning at 8 AM EST and was turned away as we saw his phone get thrown back into the mess of packages in the back room. He wasn't happy , don't let that be you. :)
 
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Mine got all the way to where it would get on a truck to be delivered to my house before being redirected to a different state I called UPS last night and apparently it’ll be delivered Monday cause “they have a lot of packages” lol. Seriously?
 
Your ID address seriously has to match the package? Even with multiple forms of ID or mail (not a bill) from the address??
 
Your ID address seriously has to match the package? Even with multiple forms of ID or mail (not a bill) from the address??
If the name doesn't match then the address is supposed to. Back when I got the 6 Plus, the package came in my moms name because she was the AT&T account holder at the time and the guy gave me no problems. I'm pretty sure if the name matches then the address being different on the ID might be okay.
 
If you can manage to bring the person/address holder in to show his/her ID I would,

if you want friday the 3rd delivery, you can't take any chances

Got there around 9:30 AM , was out of there with my X at 11 AM, while there were plenty of yuppie looking people entering the line right behind us still!

If you're a UPS CC employee its gonna be a long day.
 
What does this mean?

"The receiver requested this package to be held for pickup at the UPS facility./We've confirmed arrangements."

I asked for the package to be held at the cc.

Or, has anyone that requested to pick up at the South San Francisco CC gotten a different update?
 
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