Vaja Case: Turn around time

[tony-in-japan]

My iPhone case and wallet arrived today

Okay, two boxes came today via FedEx. One with my iPhone iVolution Top case (no stripe version) in Caterina Brownie and the other was a wallet in Vitelino Chocolate.

Time it took to make: 50 days
Time it took to ship and deliver: 5 days

Service: while Cecilia is friendly with her emails (and sometime quite prompt) they could be more direct in stating the current status of your item in production rather than having to email them all the time for an update.

Item: I am impressed with the quality of craftmanship (as expected) especially with the vitelino leather of the wallet. My iPhone case colour came out more like black than dark brown which leads me to conclude the swatch-visualizer on their website is next to useless. You have to take into consideration the leather they will use as the colour dye on the leather will come out very different.

For example, Vitelino is a cracked leather that is very glossy so the colour seems more vivid. In contrast, the caterina leather is matte and colours looks less vivid. The brown dye is hardly noticeable on the leather -- depending on the light, sometimes it looks dark brown, sometimes it looks black!

I am pretty sure they get lots of emails from those who have just received their new iPhone case because of the colour being different to how they expected it to be.

 

[h1kar1]

I for one complained and am not happy with the color.

I am dealing with it because it is a good product.
My case in real life looks like army color with a dark plum color strip

was supposed to look tan with dark brown strip.

 

[lilnyc]

Mine took so long that I'd forgotten. Then when I remembered, I contacted them and suddenly received it in one week.

I think they forgot too.

I also don't think they got the color scheme right, but I don't have proof because I don't recall it myself. I have a black case with a strip down the middle. I don't think I'd select the beige color strip, rather red. So I'd advise taking a screen shot of your order!

Otherwise, it's my first and I love it. I ordered another.

 

[cualexander]

Ordered ivolution SP on July 25th.

On September 3rd, I emailed for an update or ETA. They emailed me and said it would be shipping out. It shipped that day, but it got delayed in customs in Argentina and I just got it today. Who knows.

It was shipped before the 45 day period so I'm happy. Great case, perfect colors, Orange with a white stripe.

 

[tony-in-japan]

I for one complained and am not happy with the color.

I am dealing with it because it is a good product.
My case in real life looks like army color with a dark plum color strip

was supposed to look tan with dark brown strip.

Yes, I think you have a case. Did you supply photos of the website visuals against your own photos? It does look different. Good luck -- keep us updated on how it goes.

What they need to do is to replace the swatches with actual scans of the coloured leather or more accurate naming of the colours. They are going to get complaints if they name something ‘nutria’ and it is not light brown, or in my case ‘brownie’ when it is hardly brown but more blackish.

 

[sjorge]

Mine was shipped last friday. It arrived today. Looks very good!

 

[sadsack]

Pictures

So can any of you share your pictures of the cases if possible. I already have one vaja case and thinking about antoher one. Sad i know, spend so much on a phone and then spend even more on cases for it : ) Would be nice to see some real pics.

 

[Nicolecat]

So can any of you share your pictures of the cases if possible. I already have one vaja case and thinking about antoher one. Sad i know, spend so much on a phone and then spend even more on cases for it : ) Would be nice to see some real pics.

I've seen a few of these cases...but I second the motion.

 

[iAlli]

Ordered mine July 28th and got shipping notice yesterday.

 

[tony-in-japan]

Was going to take photos today...

I've seen a few of these cases...but I second the motion.

..but I am simply too busy. Once I get a few spare moments I will take some shots and post them (or supply a link).

Regards,
Tony

 

[cualexander]

look in the other vaja thread if you want pics. There are a bunch in there

 

[ahcl20]

So can any of you share your pictures of the cases if possible. I already have one vaja case and thinking about antoher one. Sad i know, spend so much on a phone and then spend even more on cases for it : ) Would be nice to see some real pics.

Well I have a Ivolution SP and a Black & Red SE, both for the iPhone 3G. So yes I'm one of the sad ones!

 

[h1kar1]

Well basically
They say shades vary depending on leather.
But i feel if your going to put a application like that togeather it should be accurate let them take real pictures of each color.

Any how since they said it was a custom order they can not take it back but they can give me a 20 dollor credit twords somthing else.


I thought i had a good case too.

 

[tony-in-japan]

Some pics...

Well basically They say shades vary depending on leather. But i feel if your going to put a application like that togeather it should be accurate let them take real pictures of each color.

Any how since they said it was a custom order they can not take it back but they can give me a 20 dollor credit twords somthing else.

Good you at least got something.

This is what Cecilia wrote to me about the leather:

It should be mentioned that we use only high-end leather to produce our cases. As all high quality genuine materials, there are hand-made processes involved in their treatments, which make the material never look the same. Then, you should notice little variations in the leather tone appearance depending on the batch received from the tannery each time.
The batch received recently is darker, but it is still a brown tone.

Here are some sample photos as promised.

Vaja iVolution Top Caterina Brownie
(you can see more pic from my photostream: http://flickr.com/photos/26154011@N07/)

 

[sjorge]

Ok I took some snaps. Not all are to sharp. I was in a hurry, sorry about that.

Also I'm missing one from the side. No time to retake

Well atleast something is better than not thing.

 

[tony-in-japan]

Names of colours please...

Looks nice!

Is that black and lime? It would probably be helpful for readers if you put names of your colours too.

 

[Lummi]

Very pleased with my Vaja iPhone 3G case.
Ordered 16th July Received 8th September. Great quality article & that lovely leather smell. To me it enhances a great product.
Colour is Vibrant orange with White Stripe

 

[sjorge]

Looks nice!

Is that black and lime? It would probably be helpful for readers if you put names of your colours too.

It's black with Dark Citron (not sure on the spelling).
It does look slightly lighter than in the pictures... flash create higher contrasts bleh

 

[boomtapp]

I ordered mine on Aug 3 and got the shipment confirmation today!


Me = Super excited

 

[MxChino]

I ordered mine on August 4th, hope im due soon also!!

 

[h1kar1]

Well Vaja has gotten back to me the best they can do is give me a 20 dollar credit t words the next purches.

Kinda sucks they said they can not take it back because its a custom order.

So i think i am going to order the Black and Red Limited as soon as its available and then sell mine on ebay maybe someone likes the colors.
Be it i work in a professional environment it don't come off as good as i like.

If any one here is interested in the case shoot me an email
tfraley@lightofpower.com

Sitting patiently waiting for the black and red to be available again.

I hear they are selling out fast i hope i don't miss out.
Yha they would not help me out with that either.

I feel very disappointed in there customer support.
Even though i have heard good things though other people here.

 

[BoingoBongo]

Very pleased with my Vaja iPhone 3G case.
Ordered 16th July Received 8th September. Great quality article & that lovely leather smell. To me it enhances a great product.
Colour is Vibrant orange with White Stripe

That looks completely amazing. I've been considering biting the bullet and buying one of these cases. I was going to go for Sky Blue with a white stripe, but yours looks really great.

I guess there's a reason why it's the one in the pictures on their website.

 

[iAlli]

Got mine today - ordered July 28th, received tracking notice on Sept. 8th. 46 days I think. Worth all the wait. I love it! I was getting nervous about the colors as some readers haven't been satisfied, but they seem pretty right on for mine, but a bit risky with purple. I ordered Caterina Violet for the body and Caterina Birch for the stripe. I also got the clip and I love it, very smooth and easy to use.

 

[h1kar1]

Congrats buddy .

looks nice.
First image looks nice and purple
the others look more blue to purple

the cases are made awesome.

I'm waiting to get teh black and red and then put mine up on ebay not happy with the color.

 

[acidburn517]

I ordered mine on July 27. Got the confirmation on the 28th. Still nothing. I emailed maria cecilia and I got the standard "your order is entering the final stage of manufacturing" email. Which basically gave me no information about how much longer I should wait.

I got a plain ivolution in red and black BTW.