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Vaja Case: Turn around time

Hi terin5124

based on my shopping experience, ordered 3rd Sept, shipped 10th October, then if you ordered 13th Sept, then yours should be shipped by 20th October!!

I did email twice and did get replies generally within 24 hours, but both seemed quite brief and just said your case is in last part of manufacturing process, no mention of being sorry for delay or when it expected to be completed!

So, hold tight and hopefully your case should be shipped in next couple of days (fingers crossed!) :)
 
hartgeh3 said:
I ordered mine on 3rd Oct.
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I ordered my case on 2nd Oct. Did not get a shipping information so far. It seems that they cannot process the orders on time, since terin5124 ordered 20 days before us and still has to wait. I hope that we do not have to wait another 2 weeks :(
 
Just an update to my previous post:

I FINALLY got an email from Vaja after I sent them a somewhat angered email. It's a shame it took so long.

Anyway, needless to say, my case is in the "final stages of production." As if that even means anything. They said they got "a little backed up" because of demand. I suppose that "a little" to them means over 40 days to us...

So the wait remains.
 
ictus said:
I ordered my case on 2nd Oct. Did not get a shipping information so far. It seems that they cannot process the orders on time, since terin5124 ordered 20 days before us and still has to wait. I hope that we do not have to wait another 2 weeks :(
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I emailed them and got a reply back in about 30mins. Basically said the same as above, its in the last stage of manufacture...... I dont really give 2 hoots! if you can't deliver in 20 days dont say you can! :mad:
 
terin5124 said:
Anyway, needless to say, my case is in the "final stages of production." As if that even means anything. They said they got "a little backed up" because of demand. I suppose that "a little" to them means over 40 days to us...
So the wait remains.
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Have you got your case in the meantime? I'm still waiting. It's now 31 days since I've ordered.:( And their Website still says 20 days:confused:
 
ictus said:
Have you got your case in the meantime? I'm still waiting. It's now 31 days since I've ordered.:( And their Website still says 20 days:confused:
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Nope. Still nothing! How ridiculous.

It's been almost 50 days (Monday) since I ordered. Just emailed them. I want my money back if it's going to take considerably longer. $120 is too much to spend on something I'll never get.
 
Well, I was supposed to get a shipping confirmation today but so far I have heard nothing. I emailed them on the 14th just to check up and got a reply on the 17th. They didn't give me details of its place in the production line. I just got the standard reply that it takes 20 days and that I should expect a shipping confirmation and tracking number when it ships.

I wouldn't be as worried if they were consistently honoring their ship times and I should feel lucky that they're now quoting a shorter build time but as another poster said, why claim what you can't fulfill? That has seemed to only make things worse. They should've kept their 30-day quote and gotten to where they could fulfill them in 20 days. Then when they got to where they could fulfill in 15 days, only THEN bring the quote down to 20. But they'll run their business how they see fit and despite some flaws, there seems to be no slowing of demand.

I'll let you guys know when I get my shipping confirmation. *fingers crossed*
 
wow, there is a wait time? i got mine from a guy at a kiosk who had 2 on hand. makes me wonder if they were used :eek:
 
I just emailed them asking for a specific delivery time. I mentionned that it's a crime what they are doing. The quality of the cases seems to be really good but the comsumer service is a shame.

@elmaestro: I'm afraid that you have to wait another period of time. I've seen several posts in different forums. Nobody has got his case on time. The shipments were about 20 days late.

Let's see what Cecilia answers. I hope I get my case within a reasonble time now (fingers crossed for all of us waiting). I'll keep you informed.
 
I finally got my shipping notification yesterday! The case should arrive on Thursday.
I'm so excited:)
 
My case hast just arrived - 10 minutes ago.:)
The quality is outstanding and the colours (dark blue/white) are really nice. I tried to take some pictures but the colors were either too dark or too bright. I'll try it again later.
I was angry that they didn't process the order in the promised time frame, but it's worth to wait.
 
Weird... my tracking says my case is still in Argentina.

I called FedEx however and they say it is on it's way to Memphis, and will somehow make it to New Orleans and my house by tomorrow morning.

We'll see...
 
My case was ordered October 14, which would make their 20-day turn-around due date November 4. It's now November 12 and there is still no case to be found. Two weeks ago I asked how it was going and was told it was in the "final stages of production". I wrote them on November 7, stated that it was now past-due, and asked for an update. It took three e-mails, but was finally told they expected it to be ready this week. If that holds true, that would put them at 30 days for production time (or 50% longer than stated on their website).

Humph. After this wait, if my case shows up with quality issues - as some people have experienced - I'm going to be really ticked off.
 
It took me 55 days to get mine. If you can get it in 30, consider yourself blessed.

I love mine! I've got so many compliments on it already.
 
Looks like just over 20 days for me. I ordered an ivolution top SP on Oct. 29 and got the email today with the Fedex tracking. I wasn't going to worry about it unless Dec. rolled around without word.
 
Vaja Turnaround

For anyone who is wondering what the turnaround is right now, I ordered a Retro Slim Classic case with engraving on the back on October 30th and they shipped it today, November 21st.
In the order they had informed me it would be 20 days and that seems to have been accurate.

I was kind of worried after reading the previous postings, but they may have different turnaround times for different styles.

I'll post again to let you all know that it came in ok.
 
Bitgod said:
Looks like just over 20 days for me. I ordered an ivolution top SP on Oct. 29 and got the email today with the Fedex tracking. I wasn't going to worry about it unless Dec. rolled around without word.
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what colors did you get?
 
Red 'n Black LE

I ordered my case at 3:30 pm EST on November 18, and received the case at 10:00 am on November 24. That's pretty fast even for something listed as taking only 3 days!
 
Mine showed up today and I'm loving it. I had liked my old casemate but I got tired of the hassle with trying to type on the edges, the case interfered with that. No more hassles with the Vaja, plus it's snugger, the old case was starting to get too loose.
 
I ordered the iVolution Dockable on November 2 and haven't gotten any shipping information yet from Vaja. So far, they're running a bit over the 20 days listed, but hopefully it will be ready soon...
 
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