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My 512 max gold jus shipped. I’m in the Austin area. Will sit somewhere for 2 days and get it on the 21st
 
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Has anyone’s CC gotten charged today? Not shipped, just charged. I have not seen many people claiming their cc was charged today
 
This is nerve wrecking waiting for the email to say it’s been shipped. It’s going to be a long F’ing week lol

I agree. I check my order status way too much.

Has anyone’s CC gotten charged today? Not shipped, just charged. I have not seen many people claiming their cc was charged today

I have not, unfortunately. iPhone launches are the only time I can't wait for money to leave my account.
 
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So I got a confirmation email almost immediately after I placed my order on Friday but just now I got a text message saying my order was received on 9/17 and I’ll get a text message when my order ships. Has that happened to anyone else? Does that mean I should expect mine to be shipping soon?
[doublepost=1537230332][/doublepost]Mine also just changed from pending to processing
 
Yeah same here when I was with AT&T. This time as a new VZW customer I don't think I will get launch day phones. 64gb Max silver showed 9/21 shipment but 64gb Max gold showed 10/10 - and the order status with VZW shows 10/10. I guess they can't start service with just one phone. Oh well.....

I ordered a 64gb Xs Gold with 9/21 shipment and a 64gb Max Space Gray 10/03 shipment. I’m a new customer as well and they shipped my Xs today. Haven’t been charged for the Max so don’t worry you’ll get your silver in time!
 
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Just got charged to my AMEX for the taxes and BS upgrade fee (which I’m getting credited back). 64gb space gray Xs Max ordered about 1:04AM on the 14th.
 
So I got a confirmation email almost immediately after I placed my order on Friday but just now I got a text message saying my order was received on 9/17 and I’ll get a text message when my order ships. Has that happened to anyone else? Does that mean I should expect mine to be shipping soon?
[doublepost=1537230332][/doublepost]Mine also just changed from pending to processing
I just got the same exact text, and I ordered Friday at 3:05 am est wtf
 
I'm kind of glad about the restocking fee. You have so many people buying multiple phone colors just to "try them out". Then they return them. People like that ruin it for everyone else!

Agreed it’s a chump move to order each model to “try” them out when after all is said and done they put s case on it lol #FirstWorldProblems
 
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So I saw the email this morning that my card was declined for both orders and I would have to go to the Verizon store and pay with cash??? I had PLENTY of space on my credit card and I never received any kind of alert from my cc company that they thought the purchases were fraud? Needless to say, I just spent probably an hour and a half being bounced from person to person at Verizon trying to update my card info...They had no problem updating the info for my watch, but of course they couldn't fix the one for the phone. I finally spoke to a lady that was super helpful. She unfortunately had to cancel the phone order, but she promised me that she would request that I be bumped back to the beginning of the line because this wasn't my fault. I hope it really does work out because I'm frustrated at this point. What was the point of me ordering at 3:02am for me to not get the phone until October 3rd??? Ugh!!




This kinda happened to me last year it was my first year upgrading online so I called anyway to check on my order and the guy canceled it I was pushed back to almost December but they bumped me back up to the front of the line and I got my phone on launch day as long as the request is approved you will get it that day
[doublepost=1537231397][/doublepost]How is everyone tracking their order i just got another email my phone is ten minutes away from my house now and I gotta wait until Friday
 
XS Max 64GB SG (ordered @ 3:16 am EST) went from pending to processing in App as of 8:30 pm EST (has been processing on the site all day) just now. It also says shipment #1 now which makes me believe I'll be seeing shipment info soon.
 
Just checked Apple Pay transaction history and see that the Verizon charge from around 1/2 hour ago was Declined. I had a feeling that paying with Apple Pay was a bad idea...Waiting for e-mail from Verizon to change payment methods I guess.

Has anyone that used Apple Pay through the Verizon app successfully had the final charge go through?
 
Just checked Apple Pay transaction history and see that the Verizon charge from around 1/2 hour ago was Declined. I had a feeling that paying with Apple Pay was a bad idea...Waiting for e-mail from Verizon to change payment methods I guess.

Has anyone that used Apple Pay through the Verizon app successfully had the final charge go through?

I am sure you are on the phone now but this has happened to other on here too. I also used Apple Pay just waiting to get declined like everyone else.
 
I am sure you are on the phone now but this has happened to other on here too. I also used Apple Pay just waiting to get declined like everyone else.

Not on the phone -- I don't like to call or chat about preorders because I'm always afraid they'll cancel them.

I got the e-mail from Verizon exactly 30 minutes after the declined Apple Pay charge. Entered the same credit card as through Apple Pay and it went through. It seems like Verizon shouldn't take Apple Pay on preorders if they can't properly put the charge through after the fact.
 
I just ordered yesterday (64gb silver XS) about 2pm and mine has supposedly shipped already. There’s a tracking number when I check it in my account, but it doesn’t show in the FedEx system yet nor did I receive an email. Not worried though, I do this every year :)
 
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