I received an email that there was a payment failure with my card. I just updated the card and had it paid... should I expect my delivery for Friday to be delayed now?
You should be good for Friday as long as your payment clears.
I received an email that there was a payment failure with my card. I just updated the card and had it paid... should I expect my delivery for Friday to be delayed now?
It will most likely end up in West Chester or Coatesville again, or maybe Harrisburg. It’s so screwy the way Fed Ex does it.Currently sitting in Elizabeth, NJ! Went from West Chester, PA > Coatesville, PA > Elizabeth today.
I received a new payment confirmation so I’m hoping that’s the case.You should be good for Friday as long as your payment clears.
did you get a text saying your order was received ? I ordering also last Friday at 12:01 via CS.I preordered thru verizon customer service last friday hoping i could get the unit on the 21st. Checked the verizon website and it still says pending and shipment is on Oct.10♂️
64gb xs max sg
I received a new payment confirmation so I’m hoping that’s the case.
Awesome, thanks man.You’re golden. The last couple of years, my credit card flagged my phone orders as fraudulent and I was able to get it straightened out and get my phones on release day. This year, I used my debit card and the payment went through.
did you get a text saying your order was received ? I ordering also last Friday at 12:01 via CS.
Just checked Apple Pay transaction history and see that the Verizon charge from around 1/2 hour ago was Declined. I had a feeling that paying with Apple Pay was a bad idea...Waiting for e-mail from Verizon to change payment methods I guess.
Has anyone that used Apple Pay through the Verizon app successfully had the final charge go through?
Feels like I'm the only one who did not have an update or shipment lol. Ordered 50 minutes after midnight on preorder day using Paypal.
I still haven't been charged yet either. I order 10 minutes after they were up.
Yep, happened with me, got an email yesterday about it, put in a different payment method and everything’s fine, got my fedex shipping # as well.Has anyone that paid with Apple pay not have their transaction declined?
Mine is also still showing as processing. Delivery date is still listed as the 21st though.
did you pay for your phone in full? I also have chase but my charge is only to pay off 1 monthly payment for my 8 plusMy order has been sitting on pending for a while, just noticed I got an email from Verizon earlier today that there was an issue with payment and to call them. Just called and looks like Chase blocked the transaction, they ran it again and same thing. Tried a different card and I got a text notification from my bank asking if I’m attempting to make this transaction. I said yes, and it went through.
The lady on the phone said that this launch has had a lot of banks and card companies blocking this transaction. She said this won’t delay the shipping and will still get the phone Friday.
Mine shows ship by September 21Mine is also still showing as processing. Delivery date is still listed as the 21st though.
Did you have to look for your tracking number or did you get one sent via e-mail?Yep, happened with me, got an email yesterday about it, put in a different payment method and everything’s fine, got my fedex shipping # as well.
I had the same problem. I used Apple Pay and got the same email about the decline. Had to call and update. Frustrating.
I ordered a 256GB XS Max is Gold at 00:04 PST, used Apple Pay because I assumed it would be quicker. Of course, it declined and got an e-mail today to update my payment info with a link that I couldn't open on my iPhone (weird). Got on my MacBook and was able to update it. I was charged and now it now says processing. Recently moved to LA from VA so I hope it ships on the 21st with no issues.
Verizon only uses Fedex, correct?
Mine shows ship by September 21
I had mine waived and just ordered a watch had it waived on that as well and the $50 off credit added even though I ordered at 2 different times and I had 2 different reps
I told them that I’ve been a customer for a long time and have ordered new phones almost every year and that I’ve seen other people get their fees waived and then they agreed to waive it
I went through Live Chat. I told the rep I had an issue during the preorder process and that it took a lot longer than usual (which was true). My preorder actually switched from an iPhone XS Max to an iPhone XS in my cart (probably a session issue). I also said I've been a loyal customer for years and was there anyway they could waive the fees (I preordered an iPhone XS 256GB Silver for my wife, and an iPhone XS Max 256GB or myself). They came back and said they could waive one of the two (which is what seems to happen every year), but they applied it as a $30 bill credit and I got a text and an email in the overnight confirming it.