Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Carrier Verizon 2018 New iPhone Pre-Order Thread
- Thread starter iFJM
- Start date
- Sort by reaction score
I guess I haven’t been paying attention to the dates on my shipping notice. Although my tracking number was generated early Monday, my actual shipping date is 9/20. Big bold letters when I look at the Verizon app. My Max is being delivered via Overnight Shipping for 9/21, so makes sense that it’s not moving until 9/20. Duh!
In fairness, I had been refreshing the FedEx app since I got the tracking number. Now that I looked at Verizon, I understand what’s going on.
Now, if only I could get my Watch to move sooner...
In fairness, I had been refreshing the FedEx app since I got the tracking number. Now that I looked at Verizon, I understand what’s going on.
Now, if only I could get my Watch to move sooner...
Curious, who else has had their phone go through Elizabeth, NJ? I see a lot of phones that are in Memphis, but not very many in NJ. Not worried, but just odd. When I've ordered the last few years and it's shipped FedEx, they usually originate from TN. Both my phone and my father's are sitting in NJ, I guess waiting until tonight or tomorrow.
In a way I am not surprised I have not seen any movement. I was practically locked out of the system for an hour before I could even preorder. Here's hoping I still get launch day delivery.
Anyone know if Verizon will credit the $30 upgrade fee back to you like they’ve done in the past?
Last edited:
I didn’t mean to offend anyone who’s gone through stuff with Verizon but typically that’s how I can tell someone ordering for the first time. I hope you get your phone on release day. The wait is always fun (as long as it’s processesed smoothly). Makes me feel like a kid in Christmas and it became a tradition reading this forum while I wait for my phone.
Here are some helpful tips for new online buyers:
1. If you haven’t been charged, call Verizon, tell them your concern but make sure they don’t cancel your order for any reason or modify anything if they’re not sure. Most Verizon reps are not computer savvy. They’ll try to help you and accidentally cancel your order by randomly clicking things. This is irreversible.
2. Be on top of your emails for credit card charge problems. Use the link in the email to process the charge instead of calling. They will have a hard time finding a way to charge because that’s out of their jurisdiction and it belongs to the billing department.
3. Use any little inconvenience to ask for the “upgrade fee” credit. You’ll have better chances at getting it.
4. DO NOT trust on what reps tell you. And that applies to everything. Delivery dates. Charges. Always make sure you get an email confirmation for credits and other things they verbally assure about.
5. Call your bank for preaproval of upcoming charges from Verizon wireless, most banks have that feature.
6. If you get charged on/or before Wednesday night you’ll have your phone by Friday. Orders have different shipping locations depending of where you order from. If you see a bunch of people getting charged for the exact phone or watch model you’re getting just be patient and enjoy the wait. You will eventually get charged as long as you have delivery on release day.
7. Make sure someone’s at home to sign for your delivery. I personally don’t trust the signed release paper. Specially if you live in a sketchy neighborhood.
8. Do not try to make changes to your delivery by calling Verizon, it will delay your delivery guaranteed. As for carriers, unless you ONLY call for “hold for pickup” it will most likely delay your order.
They will credit it to your account. Make sure they send you an email confirmation.
Your tracking number can be had with your order number and location code and then some douche could reroute your package
They will credit it to your account. Make sure they send you an email confirmation.
Did you have to give a reason or you just asked for it?
Yeah seems to be right. Max gold 64gb has said 10/10 since last Friday when I ordered it. And being a new customer I won’t get the silver Max till they both ship. Bummer.
I had a reason this time. But in previous years I just told them I’ve been a customer for a long time, I upgrade every year and have auto pay for my bill. That typically does it. It all depends on how you talk to them. Sweet talk, kind words...
I've already decided that if they delay my shipment that will definitely be what I use to get both my watch activation and phone activation refunded. *pouts*
Same here. I’m fully expecting them to charge me either late tonight or early tomorrow morning. It will 100% be coming from Memphis via overnight shipping. I’ll post a screenshot here for future reference.
I actually found out I was charged on Oct 30th, 3 days before the phone was shipped :| I hope that we both get our phones on time
Anyone who ordered with Apple Pay and got an email saying your card has been declined. Did you get that from verizon? My CC hasn't been charged and haven't gotten an email either.
I cannot clap to this more. Memphis is home to the biggest Verizon (and FedEx) distribution centers here in the states. It takes a WHILE for those workers to organize, scan, package, sort, pallet, check, scan again and place in the right sections for the correct delivery addresses. If you haven’t been charged yet, that’s becuase your phone IS Memphis and hasn’t fully gone through the FedEx scanning process.
Once that process is complete and the delivery date confirmed, THEN they will charge you and send you a label / tracking number. If you are having payment issues, please take care of them ASAP. They want those packages out of their center. They don’t want to deal with iPhone fanatics and you don’t want to deal with a delayed / late iPhone. It’s a win-win situation.
Last edited: