Never have I been lied to so many times by a company.While they all have issues, Verizon IMO has the best user experience, especially customer support.
(Well, except maybe by Comcast, but for them it is just incompetence).
Both independently, and as owner/manager of companies interacting with them as a cellular provider. Verizon is great until you have a real problem (such as large incorrect charges or defective phones). At that point you can see a completely different side to the company.
Not that AT&T is much better...