Question - So I switched from Tmobile to Verizon last weekend. I brought my fiancé over with me, and my parents who are already Verizon customers - I put them all under me in one 4 line family plan. Now, I have an iPhone 11 Pro Max which I got through the apple upgrade program. I went to try and upgrade yesterday and I get an error through Apple's app on my iPhone saying "This line is not authorized to activate through Apple Online Store" - "For consumer accounts, the account owner can authorize an account manager for this line" - I am the account owner and this makes zero sense. I called VZW and they had no clue and blamed Apple, I spoke to Apple and rightly said this is a VZW thing and maybe my account is too new.
Any suggestions?
I must say, I am already regretting switching from Tmobile. Tmobile at least for me was super easy, pick your plan, one fee all in every month and no surprises. Plus the international travel benefits were great. I am hoping I do not regret this move, and then ultimately end up back with Tmobile. I switched because my parents live in upstate NY and Tmobile is not great there and when I go see them I barely have strong service.
