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So I'm a Tmobile customer and I went into the Verizon store to discuss switching before I preorder the iPhone 12 Pro online. I set up an account and they were able to preorder for me in store with a $100 deposit. Apparently I just go into the store on launch day and pick it up? I was a bit confused because I thought preorders don't open until Friday. Is it possible to preorder early in store? I don't want to risk it getting cancelled.
 
It might be worthwhile to go in the store at a different time to confirm your order. I just switched to Verizon a few months ago and my experience with customer service was very dependent on the person you were talking to.
 
It might be worthwhile to go in the store at a different time to confirm your order. I just switched to Verizon a few months ago and my experience with customer service was very dependent on the person you were talking to.

I just realized this was a Verizon Authorized Retailer. The store models always look similar to the corporate stores so I got confused and was unaware Verizon even had third party stores. I'm gonna cancel and order it online instead.
 
Thanks! Explains why I couldn’t find it. So if I’m reading this correctly, we order directly through Apple versus Verizon?
Well that’s my big internal debate. You can preorder from either one. Verizon hasn’t announced any preorder information. So we don’t know if theyll match apples trade in bonus.
If they do, and I can apply my verizonUp device dollars to my order, then I’ll preorder from Verizon.
 
I believe I got it as it says in my plans features "Unlimited 5G / 4G LTE data". I am on The new Verizon Plan Unlimited
No it’s not the same. You have 5G LTE not 5G ultra wide band. Unless you’re in a main city not worth switching just yet in my opinion
 
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My plan will go down $10 by upgrading and signing up for autopay and paperless billing. So might actually be worth it lol
 
I plan to take advantage of the trade in value offered by Verizon through apple. If I upgrade and trade in my SE 2020 I get $440 towards the pro. My question is...am I sending the device to apple or am I sending it to Verizon? I plan on buying through the apple website.
 
If I order from Apple, I can get a $300 credit for my Xs plus $100 discount for military. It will cost me $100 more to order a phone with a predetermined carrier. Is there any reason I wouldn't order an unlocked one and take it to Verizon for activation? Seems like it will save me $100...?
 
Verizon site is only referencing the Pro model. Anyone seeing any details for pre-order and the non pro version?
 
Verizon chat support couldn't give me more info on the iPhone 12 pro preorders, including the trade in bonuses or what plans would allow for such thing. Said the info would be revealed when preorders go live. I sure hope not.
 
Verizon chat support couldn't give me more info on the iPhone 12 pro preorders, including the trade in bonuses or what plans would allow for such thing. Said the info would be revealed when preorders go live. I sure hope not.

You can call CS they know about the 440 trade in.
 
I have a feeling it’s gonna be $10-$15 surcharge for 5G 🙄
they've already activated 5g on all of their unlimited plans, even grandfathered in plans such as the Go unlimited. They all have standard 5g nationwide access. If you want the ultra Wideband 5g, you need at least the $45 / month plan.
 
nevertheless only reason I’m upgrading is because with the $500 Trade in credit will actually have our bill reduced buy $10 or so dollars

So going for a 256 GB iPhone 12 Pro Max in Graphite and 128 GB iPhone Pro Max in Gold

what is the more seamless way to do it I was going to upgrade through the Apple Store App

we are trading in 2 iPhone 11 Pro Max’s
 
If I remember correctly - over the last several years, the VZW site would show info about trade-ins, promos, etc, the night before pre-orders were to start.... I could be wrong on that though... I guess we will find out tonight.
 
nevertheless only reason I’m upgrading is because with the $500 Trade in credit will actually have our bill reduced buy $10 or so dollars

So going for a 256 GB iPhone 12 Pro Max in Graphite and 128 GB iPhone Pro Max in Gold

what is the more seamless way to do it I was going to upgrade through the Apple Store App

we are trading in 2 iPhone 11 Pro Max’s
According to travbz24's first link posted, it seems easiest to use the Verizon Get Ready app option. it says it'll even place your preorder for you if you have a payment option tied to your my Verizon app. If Verizon is offering the same trade in offers as apple's site, I'll go the Get ready app method so I can use my device bucks.
 
According to travbz24's first link posted, it seems easiest to use the Verizon Get Ready app option. it says it'll even place your preorder for you if you have a payment option tied to your my Verizon app. If Verizon is offering the same trade in offers as apple's site, I'll go the Get ready app method so I can use my device bucks.
Please let us know when it is up if you see it. So far nothing from what I see.
 
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I'm worried... for the last 5+ years I have upgraded my iPhones YEARLY using a plan where I get the new phone and start making 2 years worth of payments and Verizon takes my old phone back (they send a box) within a month and I owe none of the remaining payments on the old phone. Basically they get the old phone and there is no payoff. That's basically the Apple deal too if I was buying phones direct from them and upgrading yearly...

Well right now if I click the "upgrade" button on my line, despite having the 11 Pro for over a year, it shows a payoff remaining of $527 and that it estimates my trade-in value as $460... I called and the customer service rep pretended she never heard of what I have done yearly for 5+ years and said I would still owe on the phone. Am I dreaming? Is this going to be some special deal when Verizon posts their offer and when is that due? I see the new "Get Ready" option (which is new this year) is supposed to be up on the site sometime soon but it hasn't happened?

If Verizon is going to charge me for any portion of my remaining 10 months of my 11 Pro even if I return it too them, I plan on paying off the value in full and just switching to getting my phones from Apple directly. I just wish I knew how this is all going to work because I like to get the phones on launch day.

Any advice?
 
I'm worried... for the last 5+ years I have upgraded my iPhones YEARLY using a plan where I get the new phone and start making 2 years worth of payments and Verizon takes my old phone back (they send a box) within a month and I owe none of the remaining payments on the old phone. Basically they get the old phone and there is no payoff. That's basically the Apple deal too if I was buying phones direct from them and upgrading yearly...

Well right now if I click the "upgrade" button on my line, despite having the 11 Pro for over a year, it shows a payoff remaining of $527 and that it estimates my trade-in value as $460... I called and the customer service rep pretended she never heard of what I have done yearly for 5+ years and said I would still owe on the phone. Am I dreaming? Is this going to be some special deal when Verizon posts their offer and when is that due? I see the new "Get Ready" option (which is new this year) is supposed to be up on the site sometime soon but it hasn't happened?

If Verizon is going to charge me for any portion of my remaining 10 months of my 11 Pro even if I return it too them, I plan on paying off the value in full and just switching to getting my phones from Apple directly. I just wish I knew how this is all going to work because I like to get the phones on launch day.

Any advice?

Try checking the app. Do you have a "return and upgrade" button in there when you go to to the "Manage device" page for your line?

IMG_8114.PNG
 
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Try checking the app. Do you have a "return and upgrade" button in there when you go to to the "Manage device" page for your line?

View attachment 966985

Thank you! Yes I do, and the app has the language I am used to, so I should be good. The website is a mess and implies I'd owe. I've always had luck preordering at the minute the verizon website goes live but what is everyone's plan... to use the "get ready" option that is supposed to become available and pre-approve an order? It's new this year but I suppose we should trust it because otherwise the get ready orders might eat up the available preorders before the process even goes live at 7 am central?
 
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