Verizon iPhone 5 Preorder Status Thread

[SCTechBoy]

Okay so I ordered my phone friday morning around 10am eastern time. The website said at the time orders would be delivered by the 21st, got my confirmation email saying delivery by 9/21. Called today after seeing no movement and was told there was a problem with my card and that I would receive an email later today with directions to call and get my card issue sorted out but she told me she couldn't do that herself. A bit later I called again to get a second opinion since I have been told so many different things. This guy told me that he could update my card info so I gave him the correct info and he said it updated and had an expected ship/delivery date of 9/26. I asked why it had been pushed back and he said it was because of my order time. This is fine but why did everything up to this point tell me the 21st? That was the only reason I went ahead with the preorder instead of lining up on friday. Anyways I expressed my disapproval and he told me there was nothing he could do except cancel it for me and I could try to get it Friday morning. I decided not to cancel it yet just incase there was still hope. A few minutes after I hung up my status finally changed to "your order has been sent to processing". Could this mean it is still going through for friday or are some of the 26th orders just starting to go through? Any thoughts are greatly appreciated.

Hey man, it sounds like they were treating you like you lost your place in line. I ordered my 32 GB black iP5 at 10:35 AM Friday. My credit card was 'charged' late last night (temp auth), the Verizon status changed to "your order has been sent to processing" and within a couple hours I had my Fedex tracking number for delivery this Friday., 9/21. Keep the faith. "Order sent for processing" means you're close.

 

[sunshinecourt9]

Processing!!! Finally!!

Just saw my credit card got charged (after signing in and seeing there was a fraud alert...despite the fact that I called about it this morning to warn it was coming). My order status now says "sent for processing"!! Finally...I was getting so frustrated today (I know, I know...but I'm excited)!!

I am in south western PA if that helps anyone out or gives any one hope!

 

[livspop]

Mine appears to be shipping two-day, which, in my experience, is handled the same as overnight from Memphis to Omaha...

 

[hjbarns]

This is my story as well. Black 16GB & White 32GB, new customer from At&t, ordered at 3:16am EST, no confirmation, no shipping notice, no charges, pre order website states 9/26, every Verizon Rep says 9/21 don't worry. I'm worried, I'm leaving town 9/25 for two weeks.

As soon as wrote this, my status changed to sent for processing and my card has been charged! I'm hopeful

 

[onlymiah]

I am so upset. My cc was flagged and Verizon tells me that kicked me out of line and now my ship date is October 5th!! She said there is no way to restore the 9/21 delivery. :-(

 

[EricExtreme]

Of general interest: UPS says, please stop bothering us, you're not getting your iPhone 5 any earlier than Friday. They now have a special message on their website about it. http://news.cnet.com/8301-13579_3-57516398-37/ups-to-iphone-5-buyers-youre-not-getting-it-early/

Thats awesome! Fedex should do the same as should VZW.

 

[Frasern1]

I am so upset. My cc was flagged and Verizon tells me that kicked me out of line and now my ship date is October 5th!! She said there is no way to restore the 9/21 delivery. :-(

You need to talk to Internet sales the other cs reps are clueless.

 

[vaniteux]

That doesn't sound right, from what I gather other people got flagged but was able to clear up the situation with their CC without losing their place in line. Maybe try to call VZ again to get a different rep?

I am so upset. My cc was flagged and Verizon tells me that kicked me out of line and now my ship date is October 5th!! She said there is no way to restore the 9/21 delivery. :-(

 

[clamping]

If you were in my situation and didnt have a tracking number try calling Verizon and ask. That's the only way I got mine

 

[RxMac]

That doesn't sound right, from what I gather other people got flagged but was able to clear up the situation with their CC without losing their place in line. Maybe try to call VZ again to get a different rep?

Call internet sales not customer service. Phone number has been given numerous times.

 

[Topher227]

Location D772101:

My card FINALLY charged for the whole amount! Hopefully getting my tracking info soon!

 

[onlymiah]

That doesn't sound right, from what I gather other people got flagged but was able to clear up the situation with their CC without losing their place in line. Maybe try to call VZ again to get a different rep?

Does anyone have the Internet sales #? The amount was deducted from my balance, but it isn't listed as a transaction yet.

 

[unknownbeing]

Everybody whos CC is getting flagged, did you order off contract or the $199, $299 price, ect.

 

[BFizzzle]

when I called to verify, all they could tell me they could see was the zip code...that's it.

Hmm weird they had mine, maybe the csr you spoke to is dumb. They wouldn't tell me it i had to verify it
You told them to add it right?!

 

[whoathere]

Wow, just had some movement! On the one status page I show my order # and the two "+" signs which don't show anything under them. On the other status page, the one linked in the OP my date has gone blank! I believe this is a good sign!

chase.com showing $400 less on my available credit!

 

[Reaktor5]

Is this a good sign? My order was supposed to ship on 9/26 but maybe they bumped me for Friday? A few hours ago it was at: 'we received your order and it is in process.'

If I got bumped, that would be SO awesome!

 

[ryanrhod]

Wow, just had some movement! On the one status page I show my order # and the two "+" signs which don't show anything under them. On the other status page, the one linked in the OP my date has gone blank! I believe this is a good sign!

It's a very good sign. Your credit card was also probably just charged.

 

[Frasern1]

Is this a good sign? My order was supposed to ship on 9/26 but maybe they bumped me for Friday? A few hours ago it was at: 'we received your order and it is in process.'

If I got bumped, that would be SO awesome!

I would say you have a good chance of it. Most peoples goes right from sent to processing to tracking number.

 

[ijohnc]

Is this a good sign? My order was supposed to ship on 9/26 but maybe they bumped me for Friday? A few hours ago it was at: 'we received your order and it is in process.'

If I got bumped, that would be SO awesome!

Was your cc charged

 

[shelbias]

So much Memphis movement...

Date/TimeActivityLocationDetails

Newest: 2:18PM- In Transit... Memphis


Sep 19, 2012 2:03 PM At local FedEx facility MEMPHIS, TN

Sep 19, 2012 1:50 PMArrived at FedEx locationMEMPHIS, TN

Sep 19, 2012 1:42 PMLeft FedEx origin facilityMEMPHIS, TN

Sep 19, 2012 9:57 AMPicked upMEMPHIS, TN---Future delivery requested

Same here. Way to toy with our feelings. LOL!

 

[whoathere]

It's a very good sign. Your credit card was also probably just charged.

Hasn't been charged, but there must be a pending charge because my chase slate shows $400 less on available credit.

 

[Imac Sam]

does anyone have the internet sales #? The amount was deducted from my balance, but it isn't listed as a transaction yet.

1-866-338-7390

 

[Reaktor5]

Was your cc charged

Just checked. I now have a pending charge of $199.99 from Verizon.

 

[Frasern1]

Hasn't been charged, but there must be a pending charge because my chase slate shows $400 less on available credit.

Chase doesn't show pending charges? It sounds like you have a pending charge which is another good sign!

 

[Reaktor5]

I would say you have a good chance of it. Most peoples goes right from sent to processing to tracking number.

Some 9/26ers might wake up with some good news if they got bumped too!