This is what the verizon CSR person told me, that everything was OK and that my phone was waiting to be shipped out and that I'll get all my confirmation emails shortly.
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Verizon iPhone 5 Preorder Status Thread
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This is what the verizon CSR person told me, that everything was OK and that my phone was waiting to be shipped out and that I'll get all my confirmation emails shortly.
I'm at
D771101
Live in eastern PA.
I have bought 2 iphones at lauch from Verizon. Both shipped 2 days b4 street date and 1 arrived a day early and the other on time.
DO NOT WORRY!!
Maybe Verizon did it tonight this year because they are hoping everyone is watching MNF and wouldn't notice these changes an flood their call centers! Haha
They don't when you can call them a dozen times and get a dozen different answers to the same questions. Simple questions like how to change a phone from one line to another, I get answers from "you can do it online", "call CS and we can do it", to "you have to go into a store" or "we will have to mail you a sim card".
Nobody seems to know what they are talking about and you would think everyone would at least be able to read from the same page.
Yeah cause its such a great game !!NOT!!
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Like I said "They can't handel the impatient iPhone fans". Did you ever call so much about any other product you bought?
And to answer your question... The easiest way I always done it was to activate the new phone on the line it comes on. Then I go online and reactivate the old phone back to the line.
I then activate the iPhone over whatever line I want.
VERY EASY!!
Haven't had any activity on either my card or the Verizon status page, but all the talk about credit cards being declined had me worried.
I ordered at 7AM ET, so I figure my order will be processed a little later than all you 3AM'ers. Still showing a delivery (or ships) date of 9/21 at the moment.
To be safe, I just called Amex and told them about the situation. The representative was very nice. She asked approximately how much the charge will be, flagged my account that a large purchase would be coming through, and said I would have, quote, "no problems!"
Fingers crossed.
I ordered at 7AM ET, so I figure my order will be processed a little later than all you 3AM'ers. Still showing a delivery (or ships) date of 9/21 at the moment.
To be safe, I just called Amex and told them about the situation. The representative was very nice. She asked approximately how much the charge will be, flagged my account that a large purchase would be coming through, and said I would have, quote, "no problems!"
Fingers crossed.
Why would I buy any phone before understanding how to get it onto my line???
Booooo. I have a five-digit order number as well, shipping to Ohio as well, but still "in process." What was your order time?
The confirmation e-mail has 00:22 (PDT) in the timestamp. That sounds about right. It took me some time to find my AT&T account no (porting to VZW). My five-digit number starts with a 4, if you think that means anything. At this point, I am open to voodoo and witchcraft if it'll give me an estimate on when I'll receive the phone.
2 potential playoff teams that dominated in week 1, Peyton Manning, Julio Jones, etc...yeah what a terrible game
Mine did the same thing. I called in and fixed it with credit card company and verizon my card had been preauthorized and now my date has disappeared, hoping for activity now.
Booooo
Same here, shipping to Ohio, N215501 "Your order has been sent for processing" even though my receipt is already in my account and i have been charged. No ship date though
ps. ordered at 3:05am September 14th Eastern time
Thanks guys, called the number posted here and found that the card declined due to zip code mismatch. Had them try with another card and it went thru. She assured me that it will still deliver by 9/21 (earlier the status showed 10/5), but now the status does not show any date. Hoping she did it right!
Edit: My Location was W779001...
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Like a lot of the above, used an AMEX and they declined the charge. I had to call in to AMEX first to approve it and then call the VZW Internet sales dept to have them re-run the card. The reason it was declined for me was because the billing address on the credit card was different than what the VZW billing address was.
My shipping date went away now too and now I have a charge on my card...are we good to go?
I'm not sure I have ever looked at that on my account. I logged in and took a look and my card was charged at 6:46 pm est. The location of my phone is 1456901.
Same with me.
When I was ordering, it wouldn't let me put my dorm address here in NYC, so I just gave up and put my home address in Connecticut and I'm just going to take the train home on Friday since I don't have classes that day anyways...