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Do you have the number for this department? Or you were just transferred there?
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So you didn't read my post. I was asking for in store people. Not mail in.

Sorry. I was in a rush this morning and must've not seen the in store part. Was just trying to help. Let me go back and delete my post.
 
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Anybody had their credit show up in the last day or two? If so, how long did it take from when USPS said it was delivered? USPS delivered my phones Monday.
 
Finally got my second credit for the second one I sent in. Got full credit for both which included one that had a bend in it and some knicks in the screen. So they apparently aren't too picky about them.
 
Anybody had their credit show up in the last day or two? If so, how long did it take from when USPS said it was delivered? USPS delivered my phones Monday.
Around 1.5 weeks for me. That said, happy to report I got the full $650 credit. :D
 
Anybody had their credit show up in the last day or two? If so, how long did it take from when USPS said it was delivered? USPS delivered my phones Monday.
My one took over 3 weeks from the day they said they received it. My Other one I got the received email and full credit email at the same time.
 
USPS tracking said both mine and my wife's 6S Plus got delivered on 9/30 and 10/3 respectively. Yesterday I received an e-mail that mine was received and that I should expect the 650 credit on my bill. Still waiting on my other one as I haven't received any e-mail yet.
 
I'm tired of waiting, been checking iStocknow.com daily for a week, they show my phone in stock at my local apple store. I have the box for the trade at home, I have a 7+ case at home, I have a 7+ glass screen protector at home but Verizon says my phone will not be here for another 3 weeks!

Seriously temped to go buy it at the Apple store, cancel my Verizon order and send in my 6 in the box I have already received. Looks like others have done this successfully. I could probably even walk into a Verizon corporate store to do the trade as some have successfully done.

EDIT: Ordered 7+ silver 128gb on 9/22
 
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I'm tired of waiting, been checking iStocknow.com daily for a week, they show my phone in stock at my local apple store. I have the box for the trade at home, I have a 7+ case at home, I have a 7+ glass screen protector at home but Verizon says my phone will not be here for another 3 weeks!

Seriously temped to go buy it at the Apple store, cancel my Verizon order and send in my 6 in the box I have already received. Looks like others have done this successfully. I could probably even walk into a Verizon corporate store to do the trade as some have successfully done.

EDIT: Ordered 7+ silver 128gb on 9/22


I've been thinking about doing the same thing. Seems like the silver are very hard to come by.
 
Still no update on my in store trade ins. Just shows this.
 

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What if USPS loses my package? Mine was scanned over a week ago at a central hub and nothing since. It was suppose to be delivered over a week ago, still nothing on the usps website...
 
What happens if they don't give you the amount that you expected? Can you get it back, your phone that is ? Does anybody know?

This is a great question. I'm curious to know as well.

I was told that you would have the option of getting your device back.

I haven't seen that happen to anyone yet though. Not one.
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Same for me. Both phones were received by them on the 10th, so I am at 10 days and counting.
Call the trade in dept. during business hours tomorrow. 1 (800) 416-8894
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What if USPS loses my package? Mine was scanned over a week ago at a central hub and nothing since. It was suppose to be delivered over a week ago, still nothing on the usps website...
That's a question for UPS.
 
I've been thinking about doing the same thing. Seems like the silver are very hard to come by.

According to "Joe" at verizon it can be done, he said I would need to call and cancel the order with Verizon, buy the phone at the apple store using the monthly payment plan (with verzion) then call back and have them fill out some form (previously mentioned) and send in my iPhone 6. I have been working like a dog these past few days (that was Wednesday) but I am off today and have some errands to run in the area where the apple store is, so I plan to go around lunch and try to get it done today. Excited!
 
According to "Joe" at verizon it can be done, he said I would need to call and cancel the order with Verizon, buy the phone at the apple store using the monthly payment plan (with verzion) then call back and have them fill out some form (previously mentioned) and send in my iPhone 6. I have been working like a dog these past few days (that was Wednesday) but I am off today and have some errands to run in the area where the apple store is, so I plan to go around lunch and try to get it done today. Excited!

great information. thank you
 
great information. thank you

I was able to cancel my order, buy the phone from Apple (Choosing the Verizon Installment Payment Plan, I think that is the key, it has to be an installment plan), called Verizon and the lady filled out the form, I am in the process of moving everything over to the 7+ and I will box up the 6 and send it out tomorrow. Hopefully there are not any hiccups with this plan, we will see.
 
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Once you send it in, you cannot get your device back. If it appraises less (or nothing), your SOL!

False. I spoke to verizon and asked if I happened to get less than $650 what would happen? They said I have the ability to ask for my device to get sent back, I just have to call the trade in department if something like that happened.
 
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Do we need to re-submit a trade-in on the vzw website once we activate the new iPhone? Or do we use the box that they had already sent when I preordered the phone?
 
False. I spoke to verizon and asked if I happened to get less than $650 what would happen? They said I have the ability to ask for my device to get sent back, I just have to call the trade in department if something like that happened.

I'm sorry but you are incorrect. Read the terms and conditions and always confirm everything a rep tells you on the phone.
 

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I'm sorry but you are incorrect. Read the terms and conditions and always confirm everything a rep tells you on the phone.

I have. And the reason why I asked them because my phone had some minor knicks at the bottom where the speakers were so I was curious if there was a chance to get it requoted and they told me if it did they will let me know and if somehow I wasn't happy with it they wouldn't mind sending it back to me.
 
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