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all so i get a Deliver By: 09/28/2016 but hoping to get it sooner then later
 
Multiple reps saying the same thing is more convincing, but once bitten twice shy. This wouldn't be the first time that reps did it have the most up to date info, and this does seem like a new promo with different restrictions. We'll see.

Yeah, I asked her multiple times to confirm and she put notes in my account regarding all the info we chatted about so I think it should be fine.
 
I have been chatting with a Verizon rep this morning and this is what she told me:

"Nope! Once the trade in is processed, the price of the iPhone 7 will be paid in full and will not show on your bills moving forward. :) Rest assured that nothing will add up on your bill after the upgrade."

Oh and the rep put all the info in my account, but she told me to go the store to trade in the phone once I get the 7 and the promo will be placed in then.

I got the same thing from a rep. I didn't do the trade in during checkout. When I called, she said that because I ordered during the promotion, when I receive my phones, I can just go through the trade in process and the credit is applied. Let's hope it all goes smoothly...
 
I got the same thing from a rep. I didn't do the trade in during checkout. When I called, she said that because I ordered during the promotion, when I receive my phones, I can just go through the trade in process and the credit is applied. Let's hope it all goes smoothly...
So the CSR confirmed that you're on a device payment plan (DPP) for 2 years, but that you wouldn't have a device payment (it would be considered paid in full)?
 
I got the same thing from a rep. I didn't do the trade in during checkout. When I called, she said that because I ordered during the promotion, when I receive my phones, I can just go through the trade in process and the credit is applied. Let's hope it all goes smoothly...

Phew! Good to know I'm being told correct info.
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So the CSR confirmed that you're on a device payment plan (DPP) for 2 years, but that you wouldn't have a device payment (it would be considered paid in full)?

My rep told me that I'll still be able to upgrade for next year when the phone comes out. Technically when you do the trade in, the phone will be fully paid off so therefore you owe nothing and are not paying on the phone at all.
 
Hi,

I was in a rush to order and did not choose the trade in. Would I be able to get the trade in? Seems like in some of the fine print it says you can trade in later. Is this true? Did somebody manged to confirm this with verizon?

Also in some of the promotional material it say upto $650. Are we guaranteed $650 if the phone we trade in is is good working condition or is it going to be tough to get the full credit?

Thanks!
 
Hi,

I was in a rush to order and did not choose the trade in. Would I be able to get the trade in? Seems like in some of the fine print it says you can trade in later. Is this true? Did somebody manged to confirm this with verizon?

Also in some of the promotional material it say upto $650. Are we guaranteed $650 if the phone we trade in is is good working condition or is it going to be tough to get the full credit?

Thanks!

Read my posts up above.
 
Hi,

I was in a rush to order and did not choose the trade in. Would I be able to get the trade in? Seems like in some of the fine print it says you can trade in later. Is this true? Did somebody manged to confirm this with verizon?

Also in some of the promotional material it say upto $650. Are we guaranteed $650 if the phone we trade in is is good working condition or is it going to be tough to get the full credit?

Thanks!

It is only offering my $298 for my iPhone 6s Plus 128GB. How do I get the $650
 
Hi,

I was in a rush to order and did not choose the trade in. Would I be able to get the trade in? Seems like in some of the fine print it says you can trade in later. Is this true? Did somebody manged to confirm this with verizon?

Also in some of the promotional material it say upto $650. Are we guaranteed $650 if the phone we trade in is is good working condition or is it going to be tough to get the full credit?

Thanks!
Talk to a rep about claiming the deal after placing an order.

They're generally pretty lenient with trade ins. If your phone has a good screen, works, etc., then you'll probably get the full amount.
 
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A 2-year obligation
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I've done this before. It's quick and painless. Even this idiot could do it. ;-)
I had zero intention of upgrading this year. None. However, if VZW is going to give me $650 for my 16GB iPhone 6 and I can get a $128 GB iPhone 7 for $5, it might be dumb not to.

Perhaps you're not as much of an idiot as you make yourself out to be. ;)
 
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It is only offering my $298 for my iPhone 6s Plus 128GB. How do I get the $650
Yeah how does that work? It said promotional price was like $400 or $450 for my iPhone 5s, but yet under the trade in they offer me $98 dollars.... Hmmm...
 
Perhaps you're not as much of an idiot as you make yourself out to be. ;)
Never count my idiocy out. Ever. I'm like the comeback kid. Except in his mid-30's.
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Thanks for the info above. Just to be safe I am going to chat with a rep as well and get some confirmation and notes into my account for whatever it is worth
Please post back here when you're done.
 
Yeah how does that work? It said promotional price was like $400 or $450 for my iPhone 5s, but yet under the trade in they offer me $98 dollars.... Hmmm...

I wonder if they just credit us the difference later on?
 
So I got the email about getting the trade in box and all that. But instead of that, can I just take it back to the store to complete with the trade in process once I got the new iPhone? And still get the $650?
 
I'm trying to get ahold of a rep but I guess nobody wants to talk to me...:( I already pre-ordered too

Ok, please let me know what you find out. I'm getting this error now : "As part of a recent Device Payment upgrade, the device has to be returned to Verizon Wireless and is ineligible to trade in. For more information, please see our Device Payment FAQs (http://www.verizonwireless.com/support/device-payment-faqs/)."
 
I'm trying to get ahold of a rep but I guess nobody wants to talk to me...:( I already pre-ordered too
They only have thousands (if not tens of thousands) of people doing the same thing right now. I'd give it a few hours.

Or try a chat rep.

Or try a Spanish rep (they're usually bilingual anyway).
 
They only have thousands (if not tens of thousands) of people doing the same thing right now. I'd give it a few hours.

Or try a chat rep.

Or try a Spanish rep (they're usually bilingual anyway).
I'm trying for a chat rep while at the same time on calling the actual phone line too... not working out for me
 
Forgive me if I missed this earlier in the thread, but what are people doing who purchased an iPhone 6s with the device payment plan last year? Are you paying down the remaining balance (for me it's around $425) and then trading in that phone to get the credit? Or are you just hitting the 50% to upgrade to the iPhone 7 and staying on the device payment plan?
People that got a 6s last year probably aren't upgrading :rolleyes:
 
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