Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Verizon Throttled California Fire Department's Data Speeds During Wildfire Response [Updated]
- Thread starter MacRumors
- Start date
- Sort by reaction score
The issue is the fire dept called Verizon and couldn't get it fixed quickly. It's just bad customer support. Fire dept screwed up too, but people make mistakes, and you can't get in the way of resolving an emergency like that.
so what does this have to do with net neutrality?
Style points for not doing your due diligence and checking when my post was made versus when the Verizon update came through.
Not when it is clearly laid out in the terms of service. Know what you sign up for. All the carriers do the exact same thing. So if it was not the Verizon logo up there, it would have been AT&T. Or Sprint. Or T-Mobile. They all throttle. Welcome to the new "unlimited".
I am being selfish?! Because I can read and know what I sign up for?! Might want to get your priorities lined up. Slinging law suits and begging the government to protect you for lacking of taking the time to care, read and understand what you sign up for is the exact problem with today's society. "Government, come protect me!!"
[doublepost=1534904864][/doublepost]So in addition to my original post, yes I completely agree that Verizon blew it and did not expand their data cap and / or completely remove it. But that still falls on the fire department, their crisis plan and technology department to not do better. And to not fully understand what they signed up for.
I wouldn’t wish the state of Washington on my worst enemy.
[doublepost=1534905459][/doublepost]
Absolutely nothing.
[doublepost=1534906800][/doublepost]
You are in no position to judge if I care about censorship. And if you knew anything about me and my history of championing causes against censorship and for privacy over the past 25 years of my IT career, you'd be a fool to caste judgment so foolishly.
But I digress. Alex Jones sucks, and his fake fanaticism reeks more than stepping onto freshly dropped cow chips on a hot summer day.
They wouldn't be in this position if they haven't tried so bloody hard to completely neuter Net Neutrality. It has nothing to do with the company at that point, as it was the government that completely killed it. None of this would have happened, if NN wasn't unharmed.
Now with that said, VZW deserves a ton of blame on this, and if you had bothered to read my subsequent post, you would have seen that. But immediately jump on this without bother to read anything else.
I don't need to show how laughably wrong you are about what you think I know. All I have to say is this: if it weren't for me and people like me maintaining the servers you use, you wouldn't even be here to argue about what you think I may or may not know about Net Neutrality.
Feel free to revisit and argue with me privately if you want to see my bona fides. Again, you'll find that I know not only more than you realize, but helped to create some of the platforms you use.
You're Welcome. - Maui
BL.
If you want to measure dicks, I was inside the FCC when Ajit Pai overturned net neutrality. Good for you dude but making tech doesn’t really make you an expert on tech policy.
You know what’s really funny? Obama passing net neutrality and allowing Netflix to stream a mectric-ton of data for pennies on the dollar. A couple years later when things have settled down and he is sitting pretty with a multi-million dollar contract with Netflix for his own show. If that doesn’t set off alarms in your head I don’t know what will.
Yes, Obama shilled for Netflix and used the American people to do it.
What relevance do broadband data caps have in an article about wireless data service. Do you think they're dragging a coax cable behind the fire truck?
Verizon gets special access to use government spectrum and they have special permits so they should help when there is an emergency situation in any way they can.
However you split them, both halves of the country want to burn the other half down anyway. Just verizon helping nature do gods work.
Pray away the flames, California, like Texas.
Pray away the flames, California, like Texas.
Apparently, you didn't read that Verizon admits it made an error -
we should have lifted the speed restriction when our customer reached out to us. This was a customer support mistake. We are reviewing the situation and will fix any issues going forward.
Shoulda - coulda - woulda
Tell that to Verizon.they should probably know about this free market that you speak of.
Last edited by a moderator:
Priorities, peoples homes are burning all around I believe the communication company can allow an exception, rather than being heartless and responses too bad too sad. What if destruction and tragedy hit them, karma is a b**c*.
Emergency services should be exempt from these ridiculous limitations, one never knows when it is needed and how much is needed. Often times we hear emergency services are stretched too thin, its not like their are using the service for private and personal usage, it is for work related emergency purposes to save people their property and nature. Unless you don’t believe in any of those. For average customers I can understand if Verizon took this stance, for an emergency service not so.
You remind me of those bystanders who take out pictures and videos with their cell phones while someone who is injured on the ground clearly needs help. You have a phone call the appropriate help services, provide aid you have a cell phone to look up what basic first aid can be conducted till professional help arrives. Instead it is more important to capture the incident, while the condition of the person on the ground gets worse or dies. Return to your cave robot.
...Verizon skimping out on data has nothing to do with net neutrality either but here we are. Obama was the architect of net neutrality.. that’s why it was brought up.
And I find it funny that you are discussing your hatred of capitalism on this forum. Apple is a product of capitalism and the free market. The free market doesn’t have any flaws. If you don’t like a service move to another service. It’s easy, simple, and elegant.
I’m sure you’re a fan of socialism, which leaves everyone equally poor.
Apparently you failed to look at timestamps. The quote you posted was pre-Verizon comment being added to both the original post and this thread.
Can safely say I have never once not helped someone in need bur rather video tapped them nor have any of my posts insinuated that in anyway. If that is your own assumption, you came to that through your own faulted intuition.
So the government should be exempt from private company restrictions? That is laughable. The government should follow EXACTLY what everyone else has to do - understand the limitations and rights dawned upon them when signing up for services. Verizon admitted fault that they did not lift the throttling. However, they should not just blanket remove the restrictions just because they have government customers. Verizon needs to make money just like the rest of us.
Yet the military gets exemptions from corporations. Last I checked their are a government entity. Emergency services not all government services, there is a difference.
Even Verizon admits something went wrong, and in your original post you claimed their initial action was warranted.
Human life, property and nature are far more important that paper money for a given month for this one client. I am sure the stock holder can understand. Unless their are heartless like you.
Last edited:
You can thank your local politicians on both sides of the aisle, for allowing special interest groups and lobbyists to stuff their pockets, making it easy for these a**hole companies to screw over customers on a daily basis.
From the Ars Technica article:
Even if Verizon's throttling didn't technically violate the no-throttling rule, Santa Clara could have complained to the FCC under the now-removed net neutrality system, which allowed Internet users to file complaints about any unjust or unreasonable prices and practices. FCC Chairman Ajit Pai's decision to deregulate the broadband industry eliminated that complaint option and also limited consumers' rights to sue Internet providers over unjust or unreasonable behavior.
[doublepost=1534914810][/doublepost]
Won't somone think of the poor corporations!
LOL. Enough with the crying about something net neutrality didn't even deal with. Fake news from MacRumors.
Love it when US carriers also treat public servants as bad as their regular customers. Also love Verizon's response, which is akin to "Too bad buddy, better pay up more next time." Even funnier, the Fire Department felt that's fine. Safety of the citizens are being used to blackmail public servants. Awesome America.
If I were AT&T, I would lobby hard to the Fire Department to get the contract.
If I were AT&T, I would lobby hard to the Fire Department to get the contract.
The headline reads like a person stopped another one from doing their job deliberately.
My questions: Is the company is responsible for the customers choice of what product suits them? Who wants to believe that some person at Verizon went to server and actively slowed down specifically that connection while knowing there is such a fire going on?
A rather clickbaity article...
First of all unlimited plans should be unlimited, second of all this is the type of data that should not EVER BE THROTTLED. There is no way that an important organization like CalFire needs to pay more so that their data gets priority for helping firemen who are risking their lives - some of them dying - so that we can have our homes and possessions safe from those fires out there. Your logic is the equivalent of saying we shouldn't pull to the side of a road when an ambulance has a siren on, because it costs people gas money to sit in one spot waiting for it to pass.
And yes it does relate to net neutrality, because without it Verizon can technically throttle data for any reason, such as political ones, regardless of data overages.
Also Verizon already admitted wrongdoing, as it is policy to lift data caps in times of emergencies. Shame on you all around.
Last edited by a moderator:
Unlimited and throttled are two pairs of shoes. Get your facts straight. Everybody here discusses "facts" of a contract nobody has seen so far.
Last edited by a moderator:
No. Net neutrality is the principle of treating all kinds of data the same. If they throttle equitably whether it’s VoIP, browsing, video streaming or e-mail, and whether it’s Amazon Prime or YouTube, it’s still neutral.
[doublepost=1534918637][/doublepost]
Errr. Broadband these days is just a vague term referring to “reasonably high bandwidth”. It doesn’t require being wired.
Ok, so firstly this is the sort of story you read in the front page of the newspapers not MacRumors.
Secondly, I’m sure it was in the contract small print, and this doesn’t seem like a business line broadband service? Here in the U.K. you must have a business line if you want the same perks no matter who you are, or you build something different.
Isn’t it the same in America? Surely you have business level broadband services?
EDIT: Thank you mods for amending my iPhones idea of autocorrecting ‘newspapers’ lol!
Secondly, I’m sure it was in the contract small print, and this doesn’t seem like a business line broadband service? Here in the U.K. you must have a business line if you want the same perks no matter who you are, or you build something different.
Isn’t it the same in America? Surely you have business level broadband services?
EDIT: Thank you mods for amending my iPhones idea of autocorrecting ‘newspapers’ lol!
Last edited: