Ordered my 256 GB mg max pro at 7:02
Am on 09/13. Still says processing. On the app it says pending.
Am on 09/13. Still says processing. On the app it says pending.
I used Apple Pay and have all kinds of problems, as the payment didn't go through. My order got locked and when I called I was told they couldn't push the order through, and they needed to rebuild a new order. So now I have a 10/09 delivery instead of 9/20. They told me they would put in a jump the line request, but I'm extremely doubtful. Needless to say, I am not happy.
Hoping for some Apple store stock on release day.
I’m in the same boat and I ordered the watches yesterdaySo my series 5 watch I ordered from Verizon has now shipped but my phone order still says pending. I ordered my 512 silver pro max right at release. Any reason to worry yet?
I’m in the same boat and I ordered the watches yesterday
Ordered my 256 GB mg max pro at 7:02
Am on 09/13. Still says processing. On the app it says pending.
So my series 5 watch I ordered from Verizon has now shipped but my phone order still says pending. I ordered my 512 silver pro max right at release. Any reason to worry yet?
Just got shipped, Next Day Air, "for a future date"... So it's sitting in West Chester, PA and I'm here in Colorado. It will not move until Thursday at least.
Ordered 816am
Pro Max MG 256GB
How could you tell it was locked? Were you notified that the payment didn't go through?
I used Apple Pay as well. Still says pending and haven't heard anything from Verizon. (11 Pro Spacey Gray 256)
I used Apple pay for mine as well and I got a declined notification from apple wallet last night. It wasn't anything on my banks end so I had to call into the sales department today and they sent me a link to resend payment this morning. Maybe Apple pay timed out? I'm not sure but my bank didn't decline the payment and Verizon didn't decline it either.How could you tell it was locked? Were you notified that the payment didn't go through?
I used Apple Pay as well. Still says pending and haven't heard anything from Verizon. (11 Pro Spacey Gray 256)
You are lucky they had your spot saved. When they cancelled my order and did it again my ship date got pushed back all the way to oct 9th. Not happy about itUPDATE: I ended up finding an email in spam from Verizon saying that my Apple Pay payment didn't go through. Tried updating my payment with the link provided, it froze the first two times, and on the third attempt it tried to charge me the full $1300 rather than the upgrade device amount.
After an hour with Verizon customer care, got it all figured out. They said the Apple Pay (Apple Card) got declined for fraud. Was a bit of a mess to sort out but the agent was friendly and helpful. Ended up having to cancel the order and make a new one, but I got my spot saved. Status is now updated to processing.
So my series 5 watch I ordered from Verizon has now shipped but my phone order still says pending. I ordered my 512 silver pro max right at release. Any reason to worry yet?