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Got the email an hour ago about payment failure (paid with Apple Pay). Clicked the link and entered CC info. Payment was then approved. On the app, order changed from pending to processing and the cancel button disappeared. So things are moving along.

Ordered a 512gb pro max space gray. Supposed to have a 9/20 delivery.
This happened to me yesterday, and the phone shipped out later that day. Hoping the same for you!
 
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Still processing for me. Ordered 8 minutes after the sale went live, had to reenter my credit card as Verizon screwed up with Apple Pay. Hoping it still comes Friday.
 
Ok-Ill Play along too, I havent really watched the order since I placed it last Friday- Shipped this AM

iPhone 11 Pro Max MG 256GB

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Still processing for me. Ordered 8 minutes after the sale went live, had to reenter my credit card as Verizon screwed up with Apple Pay. Hoping it still comes Friday.
Still processing even after changing payment ?
They won’t let me change it online. I tried and it timed out on me and in order to change it I will have to go to a physical location :/
Extremely inconvenient.
 
Got charged yesterday and got shipping confirmation around 1115ET this morning. iPhone 11 pro max midnight green 256gb. Friday can't come soon enough!
 
So I called and it was the same Apple Pay error, except it never sent an email. So I gave them new credit card information. No charge yet but hopefully sometime today.
 
My tracking says it was picked up in Pennsylvania and will arrive tomorrow. Exciting!

Edit: I did have to reenter my cc# yesterday, but it didn't change my order. I was confused about that, but I guess it happened to a lot of people.
Tomorrow?! No fair lol
 

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I got screwed by using Apple Pay but to be fair their credit card processing was just broken that morning. I got the email and re-entered my info and now I have a receipt but still says processing. Should I call them to assure that it gets shipped soon?
 
Joining in. Anything to be worried about? Placed on the 13th
 

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Still processing even after changing payment ?
They won’t let me change it online. I tried and it timed out on me and in order to change it I will have to go to a physical location :/
Extremely inconvenient.

Yea I got the notification about payment on 9/15, charged on 9/16, and still processing at this point. No change or date listed.
 
I got screwed by using Apple Pay but to be fair their credit card processing was just broken that morning. I got the email and re-entered my info and now I have a receipt but still says processing. Should I call them to assure that it gets shipped soon?


It wouldn’t hurt to call and explain the situation
 
I got screwed by using Apple Pay but to be fair their credit card processing was just broken that morning. I got the email and re-entered my info and now I have a receipt but still says processing. Should I call them to assure that it gets shipped soon?

Personally, I don't think it's worth your time.
 
Weird...I have 2 things in UPS coming from Verizon. My iPhone 11 Pro Max Green is set for 9/20 delivery
But my trade in box for my Xs Max is out for delivery today o_O
 
Order still in Processing status... Spoke to an agent he said I will get an update to my order tomorrow.. the wait and with no info is killing me...

Delivery Date: 9/20
Pro Max Gray 512GB

Anyone else with 9/20 delivery date with no updates??
 
Sooo long story short for my order. I ended up canceling. Verizon was supposed to change it to bill to account on Tuesday when I called. They never did or they didn't notify the order dept (apparently it's my job to call them) and my order would have gotten pushed back to 10/10. so needless to say I wasn't a happy camper but ill be going to Verizon on Friday and hopefully they have a few. BTW for anyone with an old unlimited plan. check your plans as they just updated them was able to save 20$ per month. Here is to crossing my fingers that I get one on Friday.
 
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Order still in Processing status... Spoke to an agent he said I will get an update to my order tomorrow.. the wait and with no info is killing me...

Delivery Date: 9/20
Pro Max Gray 512GB

Anyone else with 9/20 delivery date with no updates??

I have a pro max 512gb silver that’s still processing and shows 9/20. I talked to an agent just to verify things looked ok and he said I should be receiving an email with a tracking number “soon”.
 
SO did anyone have the issues with Apple Pay, and having to re-do their order and get bumped to October 2nd? But they swear I will get it launch day??!

I did, except got bumped to Oct 9. Talked to them today, and still claim I'll have it Friday. Said I was on the spreadsheet. Doubtful, as I haven't been charged and my order still just says pending. However, I have gotten shipping notice as late as the night before launch day and still received it on launch, so will see what happens. That was from Apple, though.
 
I have a pro max 512gb silver that’s still processing and shows 9/20. I talked to an agent just to verify things looked ok and he said I should be receiving an email with a tracking number “soon”.

Same situation here. My payment didn’t go thru yesterday for some reason. Resubmitted first thing this morning and it’s showing processing. Also talked to CSR who told me I’m good for 9/20 still and should get tracking updates tomorrow.
 
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@chooshappy33 Sadly it was a false hope – even though it's been saying the 19th, it now says something about being held until the 20th!
 
I did, except got bumped to Oct 9. Talked to them today, and still claim I'll have it Friday. Said I was on the spreadsheet. Doubtful, as I haven't been charged and my order still just says pending. However, I have gotten shipping notice as late as the night before launch day and still received it on launch, so will see what happens. That was from Apple, though.
yeah same for me! I called earlier, they said I will get shipping confirmation tomorrow for Friday.... hmmm seems last minute... we will have to see...
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So glad that the forums are back up and running, lol
and in dark mode?? lol
 
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