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VZW Order Status Thread

kalub92 said:
iPhone 6 Plus (16GB - Space Grey)
Order #: 890xx
Location: W779201

When I go to check the status of my preorder on Verizon's site, it shows this:



But after chatting online with a Verizon Rep (credibility questioned, I know...) he said that on their end my order had changed to "Check Back Tomorrow"! Which from what I've been reading means that mine might ship soon!
Click to expand...

I think everyone's has said that at one time or another.
 
jkskrap said:
Put on my glass screen protector - if ZAGG gets it to me on time. Doubt if my Spigen case will make it this week, but if so, put that on. Then just play, play, play. Oh, and see if it will fit in my cargo shorts.

PS - Colts by 11 at the half. Go Colts!
Click to expand...

No case for my. I like to go commando.

PS - E A G L E S :D
 
Any one on the same boat?

My Credit card has been charged since Saturday, my current status is "Your order is currently being processed. Please check back tomorrow.
" its been like this since Saturday, but I have yet to receive any shipping info. Anybody here on the same boat?
 
kalub92 said:
iPhone 6 Plus (16GB - Space Grey)
Order #: 890xx
Location: W779201

When I go to check the status of my preorder on Verizon's site, it shows this:



But after chatting online with a Verizon Rep (credibility questioned, I know...) he said that on their end my order had changed to "Check Back Tomorrow"! Which from what I've been reading means that mine might ship soon!
Click to expand...

How are you people chatting with reps. I tried a couple times and both times they told me to call and they couldn't help me.
 
Renwok said:
My Credit card has been charged since Saturday, my current status is "Your order is currently being processed. Please check back tomorrow.
" its been like this since Saturday, but I have yet to receive any shipping info. Anybody here on the same boat?
Click to expand...

Yup, also since Saturday. Silver Plus 64GB. If I don't have anything by the end of tomorrow I'm definitely going to call.
 
mastercheif91 said:
Image

9/19. Look at the screenshot time in the title!

I called customer service. Said they couldn't do anything for me. I told them that I'd like a call from a supervisor tomorrow. I'm a developer so I really would like the phone to test my applications on. Time is money. I also sold my phone with gazelle and they expect my phone in 30 days or less.
Click to expand...

same thing happened to me. Ordered 2:58AM EST with order confirmation DELIVERY date of 9/19. Received an email with delivery date of 10/14. Called the CS and spoke with a supervisor, Bobbi Duss, who claims that my order was placed 3:58 EST and that is why my order is being delayed. She also claimed that the web order confirmation page is TENTATIVE delivery date.

I took a page out of your post and requested her supervisor to give me a call tomorrow morning. Let's see how they follow-up.

Also, i requested $100 credit as a compensation since their system lied to me. Anyone else make compensation request?

FYI, ordered 6+ space gray 16GB
 
any word on ANYONE being charged in the new york/ new jersey metro area for a iPhone plus 128gb?

I'm hoping we are just closer to the hub, here, since no one here has been charged yet.

if anyone can disprove this, please post. thanks
 
Renwok said:
My Credit card has been charged since Saturday, my current status is "Your order is currently being processed. Please check back tomorrow.
" its been like this since Saturday, but I have yet to receive any shipping info. Anybody here on the same boat?
Click to expand...

The majority of the people on this thread are in boat with you!
 
Dmal99 said:
any word on ANYONE being charged in the new york/ new jersey metro area for a iPhone plus 128gb?

I'm hoping we are just closer to the hub, here, since no one here has been charged yet.

if anyone can disprove this, please post. thanks
Click to expand...

I'm with ya on that one!
NJ!
 
UPDATE: My card was just charged for the phone! I'm hoping for a tracking number by tomorrow!

iPhone 6 Plus, 64GB, Silver, Verizon
Ordered from VZW Online at 1AM Pacific on 9/12
Processing 9/15 at 2-3PM
Charged 9/15 at 9PM
Ace Location: W779001
Location: Southern California
 
Renwok said:
My Credit card has been charged since Saturday, my current status is "Your order is currently being processed. Please check back tomorrow.
" its been like this since Saturday, but I have yet to receive any shipping info. Anybody here on the same boat?
Click to expand...

Me too. Card was charged early Saturday evening. No tracking number either. Mine is coming from N215401. iPhone 6+ 64GB Gold, ordered at 258AM EST.
 
cbae said:
Order number: 203,xxx
Ship date on email confirmation:10/14/14
Order completion time: 12:06 PST
Gold iPhone 6+ 16 GB
Order status: We received your order and it is in process.
Expected Ship Date:just went from "10/14/14" to "Not available at this time." in the last hour
CC has $1 pending charge

Could I have REALLY missed the first batch? Perhaps there was never any Gold 6+ 16GB in the first place? Just when I gave up hope, my status changed....

Any thought?
Click to expand...

now the pre-authorization charge of $1 disappeared!! What am supposed to make of this? ugh.. so frustrating!!
 
soonbaek said:
same thing happened to me. Ordered 2:58AM EST with order confirmation DELIVERY date of 9/19. Received an email with delivery date of 10/14. Called the CS and spoke with a supervisor, Bobbi Duss, who claims that my order was placed 3:58 EST and that is why my order is being delayed. She also claimed that the web order confirmation page is TENTATIVE delivery date.



I took a page out of your post and requested her supervisor to give me a call tomorrow morning. Let's see how they follow-up.



Also, i requested $100 credit as a compensation since their system lied to me. Anyone else make compensation request?



FYI, ordered 6+ space gray 16GB
Click to expand...


I wonder if it's the orders placed before 12:01 am Pacific that are having these issues.
 
Dmal99 said:
Can you screenshot this email? I'd like to submit it as news.
Click to expand...

Got this one first
WvTFWAY.png


Then this one

ukRvhOB.png


Location number for original order was
D771001

Billing is in NYC metro area, phone is shipping to buffalo area.
 
cbae said:
now the pre-authorization charge of $1 disappeared!! What am supposed to make of this? ugh.. so frustrating!!
Click to expand...

Mine disappeared a few days ago, but when i called in, they said that they put that charge in to verify that it is a valid account... I guess we can only hope the charge is coming soon?
 
mastercheif91 said:
I'm absolutely livid. I hammered the refresh button starting 10 minutes before 3 and I had my confirmation by 2:58am. Did they screw over anyone else?
Click to expand...

That sucks so bad.

What's the exact model you ordered?!
Honestly, 11/04 sounds really worst-case-scenario. While you won't get it on launch day, you'll definitely get it before the two month mark. This is assuming you don't harass VZW and get that date moved up! (Which you should)
 
iamMacPerson said:
UPDATE: My card was just charged for the phone! I'm hoping for a tracking number by tomorrow!

iPhone 6 Plus, 64GB, Silver, Verizon
Ordered from VZW Online at 1AM Pacific on 9/12
Processing 9/15 at 2-3PM
Charged 9/15 at 9PM
Ace Location: W779001
Location: Southern California
Click to expand...

This is good to hear!... I'm optimistic now!

----------
jpalms said:
All the phones come from China, but they were distributed to different Verizon hubs. Not all phones will come from Memphis. Mine was picked up in PA
Click to expand...

I was just wondering because this order will be going to california.
 
kalub92 said:
I have had success going here (http://www.verizonwireless.com/b2c/device/smartphone) and clicking the Chat Now button.
Click to expand...

This did nothing for me... told me to call customer service.

----------
iamMacPerson said:
UPDATE: My card was just charged for the phone! I'm hoping for a tracking number by tomorrow!

iPhone 6 Plus, 64GB, Silver, Verizon
Ordered from VZW Online at 1AM Pacific on 9/12
Processing 9/15 at 2-3PM
Charged 9/15 at 9PM
Ace Location: W779001
Location: Southern California
Click to expand...

What was your original delivery date?
 
tigerfan41 said:
Me too. Card was charged early Saturday evening. No tracking number either. Mine is coming from N215401. iPhone 6+ 64GB Gold, ordered at 258AM EST.
Click to expand...

Third person (including myself) I've seen with a 64GB Plus coming from the northern center that's in the same situation. I'm convinced they're either not shipping out until the middle of the week or there's a severe shortage in that center and they're awaiting a shipment. I haven't seen anyone report a shipment confirmation of a Plus coming from that center.
 
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