When did you receive your confirmation email?
That's the exact model and time of my order and I haven't heard anything, and my confirmation email even said 10/7 which seemed like a joke to me.
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VZW Order Status Thread
- Thread starter ScubaCinci
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When did you receive your confirmation email?
That's the exact model and time of my order and I haven't heard anything, and my confirmation email even said 10/7 which seemed like a joke to me.
I am seeing some people who ordered their phones (Plus 64GB Space Gray) get shipping confirmation. I was in the group that stared the order with a 9/19 delivery date but by the time it processed was pushed to 10/7.
My question is, has anyone with the 10/7 date received shipping confirmation/tracking numbers yet? Or are all these being listed had the 9/19 date?
My order number was a 90***.
My question is, has anyone with the 10/7 date received shipping confirmation/tracking numbers yet? Or are all these being listed had the 9/19 date?
My order number was a 90***.
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Good to know I have company in same boat...Anyway, I'll go to that store on Friday.
The ultimate porn experience is on the iPhone 6 plus lol. I'm bored. It's almost time for me to head to work though lol
Thank you...very nice.
I am bummed that I can't use it now as I moved in June. The public info they pull the address verification check from hasn't updated. FedEx either. I just tried the verify by postal mail method. Hopefully that works and they will send me a code to input online.
All - FedEx and UPS both have these services. If you sign up (both are free for basic info) whenever you have a package on its way to you it shows up. Often you will see it before you receive tracking info from the company you ordered from. Just passing this on as it is a for sure method to see when your phone has been sent. This way you don't have to try to guess reference numbers or whatever. I usually see the tracking as soon as the label has been created.
This is another rant but another good tip I have for the UPS service....when Amazon prime screws you over and sends UPS Surepost you can set your UPS account to automatically upgrade to real UPS for $5. Then you email Amazon and complain loudly to get your money back and often a free month of prime for not getting 2 day service.BTW I just found the above code for premium gets that down to $3.50... THANKS again!
I've haven't found a similar option on FedEx for Smart Post. Wish they would add it as Amazon uses that more to screw prime members over.
Rant done.
Thanks for the tip. I use Prime and the first thing that has not shipped Prime this year is my flipping' iPhone 6 case. It apparently is on turtle post and is "estimated" to arrive on Thursday (should have been Monday with Prime).
I've been nice the 4 times I've called looking for answers but I'm close to calling back and asking for my order to be escalated to a Supervisor due to that error. This is BS.
The only people who should really be worried are those who got their order cancelled and those who missed the 9/19 window. Everyone else should be good.
I ordered at like 3:30 EST after a couple of ecpd errors. My order # was pretty low 83***.
If that's true, it sounds like Verizon is taking care of its loyal customers first
That doesn't really make any sense. I am a loyal customer, and have been for going on four years now. The reason I bought off contract is because I don't have an upgrade to spend... I used it a year ago on a Moto X, which will be replaced by the 6+.
What's lame and shady is taking an order and providing an expected delivery of 9/19, then changing it to 10/7 without warning and blaming it on "supply constraints," only for me to find out that people ordering the exact same phone at a later time have already seen theirs shipped. If I had known it wouldn't be delivered until 10/7, I would've ordered elsewhere, but I was promised delivery on 9/19. That's called bait-and-switch, and is illegal, so I would say "shady" is being nice.
I have that location. Ordered around 4:00a CST (took a full 2 hours to get past the ECPD error!). Ordered a 6+, 64GB, Space Gray. I received my confirmation email right away with a 10/7 date, and my new Edge agreement appeared in my account. Also saw the $1 credit/debit on my card.
However, I get nothing when I check the 2 order status sites, and the order doesn't appear in My Orders in my Verizon account (I get the 'technical difficulties' error message others have been reporting).
But I chatted (online) with a rep yesterday afternoon who assured me she saw the order ..I just wanted to make sure it wasn't lost or cancelled. Also told me I should still have it by 10/7.
Yep, same exact here (except i'm in Florida).
Ordered at about 4am Eastern on Friday.
Cancelling Pre Order - Ordering in store
so i reached out to VZWsupport on twitter about maybe cancelling my pre order , if ican get one in the store on Friday , the response i got was
Thanks for reaching out! You should be able to cancel the phone order portion in store, but wait until you speak to someone. ^NN
I may go to a verizon store on Thurs , tell them what i want to do.. and make sure id be safe doing so. Kinda cover my bases both ways
so i reached out to VZWsupport on twitter about maybe cancelling my pre order , if ican get one in the store on Friday , the response i got was
Thanks for reaching out! You should be able to cancel the phone order portion in store, but wait until you speak to someone. ^NN
I may go to a verizon store on Thurs , tell them what i want to do.. and make sure id be safe doing so. Kinda cover my bases both ways
I hope you're right (fingers crossed). What time did you order your 6+ 16GB?
Just shortly after. I had issues with the website, so I didn't get my order completed until 12:19am 9/12. Hopefully they didn't sell out that quickly.
Oh puh-lease. It's not a bait and switch, you just don't know what you're talking about at all. It's obvious most people in this thread have zero clue how e-commerce inventory, webstore or OMS (order management systems) work and interlink. Almost no one uses realtime inventory reservation, based merely on a checkout session. And the few that do, are using very expensive and modern systems to do so. Verizon's using the same system they've had for a decade largely. As you checkout the snapshot provided is a latest look at the inventory, an estimation, not a guarantee. It isn't until you actually complete checkout, and the webstore hands off your order to the OMS that you actually are in the system assigned to inventory or future inventory. This is why your confirmation email is so important, that confirms your order, to inventory, in the OMS. 9/10 times that will stay the same. But when you have tens of thousands of people ordering at once, every minute, that inventory will dry up faster than the system catches up.
No one is out to get you, or screwing you, people were just faster than you. You've never had an order fail at checkout on another site because inventory was gone? or had an item that listed in stock go backorder? This isn't all that much different.
I do...order 64GB gold +...I got nothing except the usual "We received your order and it is in process."
I've been nice the 4 times I've called looking for answers but I'm close to calling back and asking for my order to be escalated to a Supervisor due to that error. This is BS.
I hear ya..but I don't think it would help...
Yep, Mine for my 6 plus is out for delivery today
I received two cases from spigen and their three set of screen protectors today. Feels good to be all set and ready come Friday!!
Houstonian. Same for me. Both email and order status shows 9/19. No shipping email or charge on credit card. I'm guessing because my order number is 1XXXXXX (1 mil).