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VZW Order Status Thread

CardMeHD said:
Exactly the same for me. I ordered a 64GB Space Gray 6+ somewhere between 3:10 and 3:15, was told 9/19 for delivery when I placed the order. I didn't receive confirmation email until almost 5 am, which said 10/7. I assumed that they just went through supply very quickly or that the date got pushed out by the time I completed the order but the page didn't update, but now I'm seeing lots of people get shipment notifications. Still no movement on mine, no charge on the card, not even an authorization charge (I called Verizon to verify that my payment was accepted and was told that there were no issues and that it would be charged when it shipped).

Sure seems to me like those of us buying off contract are getting pushed to the end of the line, which is kind of BS. I didn't want to order from Verizon anyway, only did because Apple's site wasn't working. Pretty lame and kinda shady from Verizon, but I've been with them long enough to know that's par for the course.
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similar scenario here but I bought mine on a 2 yr contract. Order placed around 3:45, email confirmation at 5:09. I think it took several hours to process the order which put us out to 10/7. I'm not so sure that it relates to edge vs contract etc.
 
16GB 6+ space grey
Ordered just after 3am ET on the 12th, said delivery by 9/19
Received email confirmation at 3:38am, said delivery by 10/14
Order # 94XXX
Order location W779301

No activity since the initial email. No delivery date available on the preorder site. No credit card charge.

Hoping someone starts breaking the shrink wrap on those 16GB 6+ units at Verizon today.
 
Due to get my 6 on 9/19. Apple site has shipment still pending...

Seems odd that the status has not changed since Friday is only 3 days away, but maybe this is standard for them?

My main concern is that I will not be home to receive it and I would like to pre-sign.

Ooops, this is the Verizon thread, sorry :p
 
andrewket said:
I'm a loyal customer but purchased "off contract" or full retail because I want to keep my unlimited data plan. If Verizon is using any other method than first come first serve, I will be annoyed. They should disclose this. Transparency with your customers and all that.
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I don't think Verizon is doing that. I purchased full retail to keep my unlimited data plan and I have got my tracking number for 9/19 delivery through UPS. But i ordered iPhone 6 16GB
 
I ordered an iphone 6 and an iphone 6plus.

-Iphone 6 plus Gold 64 GB. Online VZW.com 2:55 am (EST) delivery date of 9/19
-Iphone 6 Space Gray 64 GB. Store 9:30 am (EST) delivery date of 9/19

Both items have "Shipped" as of yesterday 9/15 according to VZW.com status updates and emails.

Debit card was charged yesterday as well. ;)
 
kovey said:
Nice theory and I hope you're right, but he is hardly a good sample size.
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well there's also been a few shipments in california and tracking #'s in texas and whatnot so id say at least 8-10 total. I think it's a good indication of 128+ shipments.

Think about this after all. We are specialized, eager, users, who check forums and talk to other people. Most who pre-ordered just got the confirmation e-mail and are sitting back and waiting for their info. They aren't constantly freaking out checking what others are doing , etc. So, my point is, probably most users are going to get their phones on the email pre-order date, because most just get that and forget about it until it comes.

I'd say I'm pretty sure we are ok for tomorrow or even thursday for the 128+.
 
EricExtreme said:
16GB GOLD 6+
I was told by a Verizon supervisor that they do not have any of these at all due to Apple not supplying them and the earliest they will be sent out is for 10/14. You can call the Internet order customer service line at 866-338-7390 to verify.
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yeah you better off leaving it as is. Your, have to cancel you order , then get in the back of the line to order a different one. I just check on the 64gbs it's like 10/21 on the shipping. So your not really winning anything. I'm just gonna just wait ant leave it alone. Would I like it sooner?.... you bet... But I'm not willing to mess up a sure thing. :eek::eek:

PS. I confirmed what that supervisor told ya. I also found out I was in the first 50 that ordered the 6 Plus 16gbs. so when they get them I expect we'll get them shipped to us way before the 10/14 date.
 
lsbuffs said:
16GB 6+ space grey

Ordered just after 3am ET on the 12th, said delivery by 9/19

Received email confirmation at 3:38am, said delivery by 10/14

Order # 94XXX

Order location W779301



No activity since the initial email. No delivery date available on the preorder site. No credit card charge.



Hoping someone starts breaking the shrink wrap on those 16GB 6+ units at Verizon today.
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I'm in an extremely similar situation to you with my iPhone 6 Plus 128 gb space grey. Same order location and my order number is in the 95xxx. No activity since the initial email confirming September 19 delivery.

I am in Montana. Where are you located since you have the same order location?
 
First time poster, have been lurking on this thread since the beginning,
Ordered on 9/12/14 within first 40 minutes of pre order 12-1am PST
Order location W781001 , with a deliver by date of 10/14/14.
Iphone Plus Space gray 16 GB, renewed two year contract.

Next morning got an email from fraud department like many others here,
called in to verify purchase was from me and legit. Since then no charge to CC
or any change in my order status on the Verizon website, just stuck at order received and in process expected ship date not available at this time.

Anyone else in this same scenario from the Bay Area in California? I'm begging to wonder if the theories some have brought up might be true about if you live closer to a distribution facility the later you receive your CC charge and shipping info since it will arrive to you sooner, you know logistics and all that.

My order number was 111XXX

Thanks:D
 
lsbuffs said:
16GB 6+ space grey
Ordered just after 3am ET on the 12th, said delivery by 9/19
Received email confirmation at 3:38am, said delivery by 10/14
Order # 94XXX
Order location W779301

No activity since the initial email. No delivery date available on the preorder site. No credit card charge.

Hoping someone starts breaking the shrink wrap on those 16GB 6+ units at Verizon today.
Click to expand...

Yup I'm in the same boat there....it's the darn 6+.
 
FireCapt said:
yeah you better off leaving it as is. Your, have to cancel you order , then get in the back of the line to order a different one. I just check on the 64gbs it's like 10/21 on the shipping. So your not really winning anything. I'm just gonna just wait ant leave it alone. Would I like it sooner?.... you bet... But I'm not willing to mess up a sure thing. :eek::eek:
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I got lucky and a supervisor at the phone number above somehow found an error in my order on their part and had me go online and cancel my order, make another one for a different phone (64GB 6+ silver), and then he did a "jump the line" order so I get it on Friday. That was just after I made that last post and my status already says my shipping details will be available soon.
 
EricExtreme said:
I got lucky and a supervisor at the phone number above somehow found an error in my order on their part and had me go online and cancel my order, make another one for a different phone (64GB 6+ silver), and then he did a "jump the line" order so I get it on Friday. That was just after I made that last post and my status already says my shipping details will be available soon.
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Lol, this is going to get messy.

Cancel and reorder? Yeah.. Don't think this will work in your favor.

Good luck!
 
Received a UPS tracking # for my Space Gray 64 GB 6+ this morning. On UPS, however, it says that a shipping label has been created, but not yet scanned. It says "Shipping Label Created 9/18/14" It isn't even the 18th yet.
 
joonshin said:
Houstonian. Same for me. Both email and order status shows 9/19. No shipping email or charge on credit card. I'm guessing because my order number is 1XXXXXX (1 mil).
Click to expand...

Houston as well here. Same exact issue. Well, except for one thing. There is a $550 charge on my card, which is about $80 more than what my check out price was on Verizon. Not really sure what that's about, but it's definitely a verizon charge.
 
fireguy286 said:
Oh puh-lease. It's not a bait and switch, you just don't know what you're talking about at all. It's obvious most people in this thread have zero clue how e-commerce inventory, webstore or OMS (order management systems) work and interlink. Almost no one uses realtime inventory reservation, based merely on a checkout session. And the few that do, are using very expensive and modern systems to do so. Verizon's using the same system they've had for a decade largely. As you checkout the snapshot provided is a latest look at the inventory, an estimation, not a guarantee. It isn't until you actually complete checkout, and the webstore hands off your order to the OMS that you actually are in the system assigned to inventory or future inventory. This is why your confirmation email is so important, that confirms your order, to inventory, in the OMS. 9/10 times that will stay the same. But when you have tens of thousands of people ordering at once, every minute, that inventory will dry up faster than the system catches up.

No one is out to get you, or screwing you, people were just faster than you. You've never had an order fail at checkout on another site because inventory was gone? or had an item that listed in stock go backorder? This isn't all that much different.
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First off, I do know how inventory management works, seeing as I work in a manufacturing facility. But that's beside the point.

My point is that I was given a delivery date, not an estimated delivery date. Those are two very different things. And regardless of that, my deliver date of 9/19 was given again after my order was completed, not before I could complete it (as you can see in my attached image). And as I said, others with the exact same phone as me with a later order date are already seeing theirs shipped, so I'm not sure how the "people were just faster than you" theory applies.

Maybe calling Verizon out for illegal practices was a bit harsh, and I certainly understand that nobody at VZW is specifically out to get me. I wasn't even that upset when I saw the 10/7 date in my confirmation email, because honestly, whatever, it's two weeks, I can deal. What upsets me is seeing all these orders for the same exact device configuration ordered after mine was complete shipping out, and the only difference that I can see is that I didn't buy mine on contract. Plus, it upsets me that when I talked to Verizon about it, their response was basically "Sorry for your luck."

But as I said, that's basically par for the course at this point. I've been with Verizon for 7 of the past 9 years (AT&T from 09-11 specifically for the iPhone), and this is the kind of customer support I always get. When I ported my number over from VZW to ATT when I got my 3GS, the rep literally said, "Have fun, we'll see you when you come back," as if I should feel privileged to get to use the almighty Verizon network. Then when I tried to return a crappy phone a while back and get a different one, they said that (despite paying for it outright) my 14 day return period wouldn't reset. So I returned the bad phone, and bought the different phone outright to get the 14 day return period (in case I had the same signal/call quality issues as the original phone, which I only noticed after a week of use), and the rep called me dishonest to my face and said I was "cheating the system." As if I would willingly get a completely new phone every 14 days.

redir
 
does anyone really have an idea of how limited the 6+ is? I ordered at 1130am that Friday and I got a 10/14 ship date. I was up since 230am btw.

Also I've heard rumors of limited supply in stores and 3rd party retailers.
 
gissentml said:
does anyone really have an idea of how limited the 6+ is? I ordered at 1130am that Friday and I got a 10/14 ship date. I was up since 230am btw.

Also I've heard rumors of limited supply in stores and 3rd party retailers.
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Nobody here has any idea. It's all speculation. I mean the name of the site is MacRumors not MacFacts.
 
deckhanddavy said:
Houston as well here. Same exact issue. Well, except for one thing. There is a $550 charge on my card, which is about $80 more than what my check out price was on Verizon. Not really sure what that's about, but it's definitely a verizon charge.
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Remember they said there may be a prorated monthly service charge on there. it will balance out once you activated the new one. I bet your on the old unlimited data plan huh?
 
deckhanddavy said:
Houston as well here. Same exact issue. Well, except for one thing. There is a $550 charge on my card, which is about $80 more than what my check out price was on Verizon. Not really sure what that's about, but it's definitely a verizon charge.
Click to expand...

Still sounds promising then no charge. :)
 
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