I am! Not voluntarily, but because I don't have 5GB for the update on my teeny tiny 16GB phone lol. Can't wait for my 128GB!
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
VZW Order Status Thread
- Thread starter ScubaCinci
- Start date
- Sort by reaction score
I am! Not voluntarily, but because I don't have 5GB for the update on my teeny tiny 16GB phone lol. Can't wait for my 128GB!
Finally decided to call Verizon since my order status reads "Your order is currently being processed. Please check back tomorrow."
The rep was able to pull up the order, billing information, etc. and said that my order is "Complete, On-Hold". He explained it as the order is completed and now just waiting on shipment. Super nice guy, felt bad for him since he apologized about his more-raspy-than-normal voice. Stop calling Verizon we're affecting their employees health!
BTW, order was for two 6 Plus 128 GB Space Gray.
The rep was able to pull up the order, billing information, etc. and said that my order is "Complete, On-Hold". He explained it as the order is completed and now just waiting on shipment. Super nice guy, felt bad for him since he apologized about his more-raspy-than-normal voice. Stop calling Verizon we're affecting their employees health!
BTW, order was for two 6 Plus 128 GB Space Gray.
lol. I refreshed it 6 times and it keeps going from 9/19 to 10/14 to 9/19.
Why does verizon play with our feelings? hahaha
Originally 16gb Gold 6+. Changed it to 64gb silver 6+. Verizon screwed up my order payment and to make things copacetic they offered me a "jump the line" if I was willing to change to a different phone as they didn't have the inventory to do a jump for the gold 16gb 6+.
Because some people are beating their database to death by refreshing it 6 times.
Because some people are beating their database to death by refreshing it 6 times.
Tens of thousands are probably doing the same thing. Before you know it there will be dates quoting Star Trek star dates.
Yep I talk to a contact that said the Space Grey 16gbs in both iPhone 6 and 6+ were just begining to come in. and to look for a change next couple of days. Doesn't sound like too many will make the 19th though, sounds more like next week.
the least popular colors are what moving at the moment. 
Ah, we have missed The Shining's humor! He's back!
Doubt it. Don't forget the $35 restocking fee if ya wanna exchange your 6 for a 6+.
My Verizon account order page still has screwy info - so there is still hope for you. Don't give up!
Yep I talk to a contact that said the Space Grey 16gbs in both iPhone 6 and 6+ were just begining to come in. and to look for a change next couple of days. Doesn't sound like too many will make the 19th though, sounds more like next week.
Contact person = Verizon customer service
lol
Agreed with you - all I've been suggesting is that VZ has been good about meeting their obligations... I can think of very few instances - if any - with previous prelaunches where people have been left out in the cold when they shouldn't have been.
Waiting days, getting a long lead time and then expecting it to magically get moved up is nuts.
Getting a confirmed launch date means you'll get it then, no matter what the system says in the middle. My point this whole time is that the VZW folks are empowered to make it right - not to make miracles for anyone and everyone, but to /do the right thing/ by folks.
The order cancellation and rebook thing can cause fallout, so best to call in and request that you get your spot in line. It's all good
Glad they came through for you!
Agreed with you - all I've been suggesting is that VZ has been good about meeting their obligations... I can think of very few instances - if any - with previous prelaunches where people have been left out in the cold when they shouldn't have been.
Waiting days, getting a long lead time and then expecting it to magically get moved up is nuts.
Getting a confirmed launch date means you'll get it then, no matter what the system says in the middle. My point this whole time is that the VZW folks are empowered to make it right - not to make miracles for anyone and everyone, but to /do the right thing/ by folks.
The order cancellation and rebook thing can cause fallout, so best to call in and request that you get your spot in line. It's all good
Glad they came through for you!
This is my first preorder through Verizon, usually go through Apple. Maybe they will ultimately pull through at the end, but their own "mismatch mess" doesn't put someone at ease.
Since this has happened in the past, from what others have said, wouldn't they want to fix it? They'd save their reps from dealing with many of these people calling in....
----------
It sounds like the rep got it backwards, everyone else is saying go by the email, LMAO
It's possible they are not quite sure what is going on. I think most peoples packages from UPS are just saying that they have a shipping label generated and it's expected to ship tomorrow. What exactly does your UPS tracking say? How long ago did you get the tracking number?
Just checked the AMEX statement. Card was charged on September 17th for $569.74. Things are looking up!
I think I'm not seeing it all... Looks the same to me, maybe works better with the 6's
9/17/2014 - Wednesday
3:10 pm At local FedEx facility NEWARK, NJ
1:16 am At local FedEx facility NEWARK, NJ
9/16/2014 - Tuesday
3:28 pm At local FedEx facility NEWARK, NJ
9:30 am Arrived at FedEx location NEWARK, NJ
7:00 am Left FedEx origin facility COATESVILLE, PA
1:42 am Picked up WEST CHESTER, PA
3:10 pm At local FedEx facility NEWARK, NJ
1:16 am At local FedEx facility NEWARK, NJ
9/16/2014 - Tuesday
3:28 pm At local FedEx facility NEWARK, NJ
9:30 am Arrived at FedEx location NEWARK, NJ
7:00 am Left FedEx origin facility COATESVILLE, PA
1:42 am Picked up WEST CHESTER, PA
There's (literally) 30+ years of legacy stuff wrapped up in that system .... Wish it were easy to correct, but it isn't. There's been plans in place for several years to do so, but it's like rebuilding a 747 mid-flight. But again, the good news is that it'll all work out.
I placed 2 orders,one for 16gb space gray 6+ the other for 16Gb silver 6 +
The silver is shipped already but the space gray got put on hold because I had to verify info with them and the date got pushed to 10/14,well good news my card got charged and it was sent for shipping so it looks like both will be here on Friday Happy happy happy
The silver is shipped already but the space gray got put on hold because I had to verify info with them and the date got pushed to 10/14,well good news my card got charged and it was sent for shipping so it looks like both will be here on Friday
Happy happy happy I have a question about this, maybe you can help. I did an early Edge upgrade, too, but nowhere in my order process or email confirmation has there been anything about the phone return. Did you see anything during your process?