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VZW Order Status Thread

Well this is ********...

"UPS News & Information: Severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays."

Weather channel on the other hand says the weather over there is pretty nice. IT'S A CONSPIRACY! :confused:
 
IphoneConvert6 said:
I placed my order at 2:30 cst (30 minutes after preorders opened) 1,020,XXX order number. My 64gb + sg was processed at 3:30 pm yesterday (17th) and I had tracking info from fedex around 3 am this morning. It has left the facility in Coatesville, Pa and will arrive in Alabama tomorrow by 3pm via Fedex. :)
Click to expand...

Was your email confirmation date 9/19? I ordered at the same time with a 1,030,xxx order number and I'm CST too. I've seen no movement on mine though.
 
BB19 said:
Well this is ********...

"UPS News & Information: Severe weather in Louisville, KY caused a significant disruption to operations at Worldport®, UPS's main hub in the United States. As a result, some shipments may experience unavoidable delays."


Weather channel on the other hand says the weather over there is pretty nice. IT'S A CONSPIRACY! :confused:
Click to expand...

Makes no sense because it's barely rained there this past month according to weather.com
 
koolaid-drinker said:
FYI: The Jump The Line thing is a LIE!!!

Just got off of a long heated discussion with their manager..

She advised that once the order is placed there is NO WAY to change when you will get your phone.

Needless to say that I was not a happy customer...

The person that I spoke to yesterday left VERY vague notes...

They wouldn't give me any credit for the rep lieing to me....and the manager was pretty rude.
Click to expand...


Hmm it may or may not be a lie but:

My original order was canceled by Verizon and when I called the rep told me that my order had already been recreated and they were pushing me to the front so I could keep my original delivery date. The confirmation email for the new order said 10/28, however, my phone has been shipped and is on track for delivery tomorrow.
 
shipment notification came in around 1am, SoCal here. There was hope all along!

64GB/Plus/Gold
 
fireguy286 said:
This is not true, I have used the form for every release and they take my form and leave my phone. Worked every time for Indirect Signature for both VZ and Apple direct.
Click to expand...

Last time I physically went down to a FedEx and asked for a form. They said there is none. Only the tag that they leave after an attempted delivery. Do you have a link to this form?
 
dblackwood72 said:
Just turning up the heat on the stove... Read this if you are using UPS out of Louisville.

http://www.ups.com/content/us/en/about/news/service_updates/20110720_weather.html
Click to expand...

Folks this is from July 20th 2011, as the URL implies. Don't know why poster wants to mess with people.
cA1IAIa.png
 
For all of you guys who have your iPhones sitting in Memphis, there might be some weather headed that way. They need to get those planes in the air ASAP!
 
Re: indirect signature. Directly from the FedEx site:

Indirect Signature Required: FedEx obtains a signature from someone at the delivery address; from a neighbor, building manager or someone at a neighboring address; or the recipient can also leave a FedEx Door Tag authorizing release of the package without anyone present.
Click to expand...
 
koolaid-drinker said:
FYI: The Jump The Line thing is a LIE!!!

Just got off of a long heated discussion with their manager..

She advised that once the order is placed there is NO WAY to change when you will get your phone.

Needless to say that I was not a happy customer...

The person that I spoke to yesterday left VERY vague notes...

They wouldn't give me any credit for the rep lieing to me....and the manager was pretty rude.
Click to expand...

It is very much not a lie.

Not saying the manager you spoke with had any clue, but it's not a lie by any means.
 
Jwester11 said:
Was your email confirmation date 9/19? I ordered at the same time with a 1,030,xxx order number and I'm CST too. I've seen no movement on mine though.
Click to expand...
My original confirmation email was 10/7. Apparently there was an internal fraud detection which delayed my order from being processed into their system for several hours (bringing my expected delivery to 10/21). I did not find this out until I called to check my status. Without making a big fuss, someone was able to fill out the "jump the line" request for me around 2 pm yesterday. Within the hour my status changed.
 
rvpt said:
what is there to despise UPS???? What did they do??? ;)
Click to expand...

Well this week I experienced another instance of their incompetence.

I used the "MyUPS" thing to put in my door code and instruct a package to be left at my apartment door on Monday. The guy comes and leaves it at the door of the APARTMENT BUILDING. A public entrance on a busy street that hundreds of people walk by every hour. If I hadn't been home to grab it instantly, it would have been stolen in minutes.
 
Does anybody know about an indirect signature form through UPS? Can I just leave a note?


Also, about this weather condition in KY (which is from 2011, apparently...) my package is in transit and just departed the KY facility.
 
Draculance said:
D772001 order# 142xxx and this was placed about 30 mins after preorder for the 64GB and still nothing! I am losing hope after seeing people place orders after me get tracking. Theirs of course are either 128 or 16GB.
Click to expand...

Same location and my order number was 139XXX (almost 140000) so looks like a 3k difference in orders. Mine is on its way now.
 
IphoneConvert6 said:
My original confirmation email was 10/7. Apparently there was an internal fraud detection which delayed my order from being processed into their system for several hours (bringing my expected delivery to 10/21). I did not find this out until I called to check my status. Without making a big fuss, someone was able to fill out the "jump the line" request for me around 2 pm yesterday. Within the hour my status changed.
Click to expand...

See this happened to me also, but when I called they said that the fraud detection did not delay my order, I was told this had no bearing on when my order posted which was 5:15 am PST, which was way later than my pre order.
 
D772001 Update

Location: D772001
Order #: 141xxx
Ordered: 9/12, around 3:15-3:20am EST (due to error)
Delivery by Date: (per confirmation email) 10/7
Phone: 6+ 64GB SG

I have spoken to two VZW reps (one via online chat, one via *611), and both assure me that 10/7 is the EARLIEST that I would receive my phone. Neither were entirely helpful, nor did they seem overly knowledgeable.

No progress on order status page (in process, estimated delivery not available), no CC charge, and no further communication from Verizon.
 
blue rocket said:
Still is telling me they will be delivered today.... anyone still have the ETA of today?

Estimated delivery :
Thur 9/18/2014 by 8:00 pm

10:00 am Left FedEx origin facility COATESVILLE, PA
1:09 am Picked up WEST CHESTER, PA
12:28 am Shipment information sent to FedEx
Click to expand...

Mine seems to be in the same shipment, but by 3pm bc it's coming to my office! Really hope this comes today!! Are you also in NYC?
 
fireguy286 said:
This is not true, I have used the form for every release and they take my form and leave my phone. Worked every time for Indirect Signature for both VZ and Apple direct.
Click to expand...

I have found out that it really comes down to the driver's discretion, and any unique policies that the local FedEx branch may have. There is no absolute answer to this issue.
 
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