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VZW Order Status Thread

Cryates said:
ATTENTION: IPHONE 6+ PURCHASERS

My order confirmation e-mail said delivery would be 9/19, then order status online told me October 7th, then later said "Not available at this time" so this morning I look at the order status again and it told me it was being processed and to check back tomorrow. So my situation is like several other people who ordered a 6+. I have yet to receive an e-mail saying the item had been shipped and/or find a tracking number UNTIL NOW. I logged into My Verizon on-line, on the left hand side of the screen there is a list of things you can look at, I hit the arrow at the bottom of that pane to expand and then clicked on "Check Order Status" and it pulled my list of orders. Next to my iPhone 6+ it had the actual tracking number and linked me to Fedex's website where it gave me all of the shipping info and told me delivery would be Friday per Fedex.

I suggest some of you who are still in doubt try that and see if it gives a tracking number.
Click to expand...

I see my order on My Verizon but it doesn't have a link to Fedex tracking.
 
Cryates said:
I logged into My Verizon on-line, on the left hand side of the screen there is a list of things you can look at, I hit the arrow at the bottom of that pane to expand and then clicked on "Check Order Status" and it pulled my list of orders. Next to my iPhone 6+ it had the actual tracking number and linked me to Fedex's website where it gave me all of the shipping info and told me delivery would be Friday per Fedex.
Click to expand...

My order is not showing up there. At all. It does say shipped orders however. Maybe once it ships it will show up? The reps I have talked to all say its good to go and it shows on the account.

I spoke to another rep today who said they have had problems sending confirmations to Gmail before. I was going to have him change the address but I am too afraid that if I do its gonna screw everything up. I figure I'll call at least twice a day to make sure nothing happens, like a fraud email was sent and no one responded. The rep today though did send me a sorta confirmation email, it shows my order number and estimated ship date of 9/19 so yay!! Lets hope this holds true.

What I find interesting is a lot of Plus owners who ordered around the time I did from Verizon are all getting 10/7 or 10/14 dates. I placed my order at 1AM PDT (4AM EDT). 6 Plus, 64GB, White/Silver.
 
Cryates said:
ATTENTION: IPHONE 6+ PURCHASERS

My order confirmation e-mail said delivery would be 9/19, then order status online told me October 7th, then later said "Not available at this time" so this morning I look at the order status again and it told me it was being processed and to check back tomorrow. So my situation is like several other people who ordered a 6+. I have yet to receive an e-mail saying the item had been shipped and/or find a tracking number UNTIL NOW. I logged into My Verizon on-line, on the left hand side of the screen there is a list of things you can look at, I hit the arrow at the bottom of that pane to expand and then clicked on "Check Order Status" and it pulled my list of orders. Next to my iPhone 6+ it had the actual tracking number and linked me to Fedex's website where it gave me all of the shipping info and told me delivery would be Friday per Fedex.

I suggest some of you who are still in doubt try that and see if it gives a tracking number.
Click to expand...

Mine just says I have no orders in past 21 days.
 
Cryates said:
ATTENTION: IPHONE 6+ PURCHASERS

My order confirmation e-mail said delivery would be 9/19, then order status online told me October 7th, then later said "Not available at this time" so this morning I look at the order status again and it told me it was being processed and to check back tomorrow. So my situation is like several other people who ordered a 6+. I have yet to receive an e-mail saying the item had been shipped and/or find a tracking number UNTIL NOW. I logged into My Verizon on-line, on the left hand side of the screen there is a list of things you can look at, I hit the arrow at the bottom of that pane to expand and then clicked on "Check Order Status" and it pulled my list of orders. Next to my iPhone 6+ it had the actual tracking number and linked me to Fedex's website where it gave me all of the shipping info and told me delivery would be Friday per Fedex.

I suggest some of you who are still in doubt try that and see if it gives a tracking number.
Click to expand...

Decided to try that since I've had no other luck.. Nothing shows up in my order history through My Verizon :/ Glad it worked out for you though!
 
stu00a said:
I see my order on My Verizon but it doesn't have a link to Fedex tracking.
Click to expand...

Give it time and keep and eye on it. FedEx just picked mine up about 40 minutes ago so if I looked earlier in the day it wouldn't have been there. I'm sure they will be doing this throughout the next day or two.
 
Cryates said:
ATTENTION: IPHONE 6+ PURCHASERS



My order confirmation e-mail said delivery would be 9/19, then order status online told me October 7th, then later said "Not available at this time" so this morning I look at the order status again and it told me it was being processed and to check back tomorrow. So my situation is like several other people who ordered a 6+. I have yet to receive an e-mail saying the item had been shipped and/or find a tracking number UNTIL NOW. I logged into My Verizon on-line, on the left hand side of the screen there is a list of things you can look at, I hit the arrow at the bottom of that pane to expand and then clicked on "Check Order Status" and it pulled my list of orders. Next to my iPhone 6+ it had the actual tracking number and linked me to Fedex's website where it gave me all of the shipping info and told me delivery would be Friday per Fedex.



I suggest some of you who are still in doubt try that and see if it gives a tracking number.
Click to expand...


Lucky you. Just checked mine and it's still the same as when I first placed my order at 0010 PDT.

No order found in there, preorder status says processing with no date available for shipment but the confirmation email says 9-19 so that's good at least.
 
Didn't mean to give anyone false hope. I really thought this might work for more people. Keep an eye on it though as it's the first concrete information I could find for my order.
 
Cryates said:
ATTENTION: IPHONE 6+ PURCHASERS

My order confirmation e-mail said delivery would be 9/19, then order status online told me October 7th, then later said "Not available at this time" so this morning I look at the order status again and it told me it was being processed and to check back tomorrow. So my situation is like several other people who ordered a 6+. I have yet to receive an e-mail saying the item had been shipped and/or find a tracking number UNTIL NOW. I logged into My Verizon on-line, on the left hand side of the screen there is a list of things you can look at, I hit the arrow at the bottom of that pane to expand and then clicked on "Check Order Status" and it pulled my list of orders. Next to my iPhone 6+ it had the actual tracking number and linked me to Fedex's website where it gave me all of the shipping info and told me delivery would be Friday per Fedex.

I suggest some of you who are still in doubt try that and see if it gives a tracking number.
Click to expand...

I did the same thing for my 64GB Space Grey 6+ and I'm not seeing anything.

Both when I ordered and in my confirmation email from Verizon, the delivery date was 9/19. So far, when I go to check the order on their site, it just says it has been received and is processing with no date listed. It's not listed under the "Check Order Status" screen on my account, and I haven't been charged yet either. I called a customer service rep today, and she just told me the last thing she could see was the 9/19 date and gave me the same pre-order number from my confirmation email.

Should I be concerned? I'd just like enough advance warning to know if I'm going to have to hit up stores on Friday.

Edit: Looks like while typing this, the posts blew up haha. At least I'm not alone; here's to hoping we get some more information soon!
 
batting1000 said:
Anyone else getting this screen? It has said this since yesterday morning, although the other order check links are working fine. My order list itself doesn't work.
Click to expand...

That's exactly what I see. Then when I go to the page that lets you put in your preorder number and last name, it says that my order has been received and is being processed. No ETA displayed.
 
Cryates said:
ATTENTION: IPHONE 6+ PURCHASERS

My order confirmation e-mail said delivery would be 9/19, then order status online told me October 7th, then later said "Not available at this time" so this morning I look at the order status again and it told me it was being processed and to check back tomorrow. So my situation is like several other people who ordered a 6+. I have yet to receive an e-mail saying the item had been shipped and/or find a tracking number UNTIL NOW. I logged into My Verizon on-line, on the left hand side of the screen there is a list of things you can look at, I hit the arrow at the bottom of that pane to expand and then clicked on "Check Order Status" and it pulled my list of orders. Next to my iPhone 6+ it had the actual tracking number and linked me to Fedex's website where it gave me all of the shipping info and told me delivery would be Friday per Fedex.

I suggest some of you who are still in doubt try that and see if it gives a tracking number.
Click to expand...

tried it this morning and again just now, and it finally shows my order, but there's still no tracking number. my credit card was charged for $849.99 this morning, though, so i'm hopeful i'll be getting it friday.
 
Received Fedex tracking No. for Iphone 6+, 64GB

Ordered at verizon 12:02 am Fri(PDT) Space Grey, 64 GB, 6+.
CC charged full amount today. Used the online order status (my account page)to get tracking info.

Shipped from Westchester PA.
 
The level of frustration is off the charts...

Someone PLEASE have a similar situation to this or be able to give us some sort of answer as we aren't getting anything helpful from Verizon. We talked with Verizon at least 7 times (mind you I'm sure a lot of you know the hold times are RIDICULOUS) which is beside the point. Each time we call we have never gotten the same answer or even a certain one at that. It doesn't seem like much to ask to know why we haven't received a confirmation email on our iPhone 6's (which we order somewhere in between 3:15am - 3:30am on Friday). At the time that we placed the order it told us that the estimated delivery date was 9/19 but now when we go to the "Check Order Status" page it says that the order information is not available which sounds scary considering we have seen that other people have tracking information already. And we don't even have a confirmation email! Has anyone had this problem and/or have any suggestions seeing how Verizon literally has been no help to us whatsoever. It's hard to believe that they can't answer any of our questions or give us any hope that the phones will get here at all let alone in the time period we were promised when we ordered them. :confused:
 
jpalms said:
My estimated delivery is also the 18th. Maybe ours will slip thru and be delivered early :D
Click to expand...

It's odd that is says the 18th. They picked up the package in Westchester, PA and I am in NY. That is usually a 2 day delivery at most. So they obviously pushed the date out to the 18th, but why not the 19th? Weird.
 
mrslukewarm74 said:
Someone PLEASE have a similar situation to this or be able to give us some sort of answer as we aren't getting anything helpful from Verizon. We talked with Verizon at least 7 times (mind you I'm sure a lot of you know the hold times are RIDICULOUS) which is beside the point. Each time we call we have never gotten the same answer or even a certain one at that. It doesn't seem like much to ask to know why we haven't received a confirmation email on our iPhone 6's (which we order somewhere in between 3:15am - 3:30am on Friday). At the time that we placed the order it told us that the estimated delivery date was 9/19 but now when we go to the "Check Order Status" page it says that the order information is not available which sounds scary considering we have seen that other people have tracking information already. And we don't even have a confirmation email! Has anyone had this problem and/or have any suggestions seeing how Verizon literally has been no help to us whatsoever. It's hard to believe that they can't answer any of our questions or give us any hope that the phones will get here at all let alone in the time period we were promised when we ordered them. :confused:
Click to expand...

Yep, exact same situation as my post above. It seems there are quite a few in that position--whether it means our ship dates have slipped, we just haven't been processed yet today, or we'll be in a second batch of release date shipments on Monday, I don't think anybody really knows.
 
I have a pending charge on my debit card for the amount of the phone, so it's looking good for launch date. Still no email or tracking but order status page now says: Your order is currently being processed. Please check back tomorrow.
 
I live about 10 mins from West Chester PA. I wonder if they will ship my order later since the package does not have to go anywhere.
 
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