VZW Order Status Thread

[bassett700]

Woke up this morning at 3:45. Logged into my VZW account. Added unsubsidized, no contract phone to my cart (to keep unlimited). Showed full price, with taxes, and showed my plan staying the same. Without explanation, as I pressed "next" and navigated through checkout, the system converted it to a subsidized phone and required selection of a new plan. Did this 2-3 times. I eventually logged out. Followed link on main pre-sale page. Chose "existing customer" and logged in. Ordering was smooth from there. Process completed in 15 mins. Got confirmation about an hour later.

Confirmation email and "order status" showed delivery date of 9/19. Suddenly, received a fraud alert from Verizon (not my CC). Called and waited nearly an hour on hold. Provided information to confirm the order was legit. Rep said my order stayed in the queue and would be delivered on 9/19. A few hours later the status still says 9/19.

 

[isbilly]

Can we get down to brass tax here?

When are we moving on these orders?

Still at "not available"

I'm pretty sure that when I ordered the 5, the status didn't change until like the day before delivery.

 

[haticK]

My e-mail confirmation says 9/19 but expected ship date still says unavailable.

 

[wxman2003]

Can we get down to brass tax here?

When are we moving on these orders?

Still at "not available"

This happened last year with the 5S. It's actually a good thing. Which means they are processing the order. It will remain like that over the weekend, and then sometime on monday or tuesday it will change to when it is shipping as it gets processed by FED EX. All the phones now have to head off to fed ex to be processed and shipped, so until it gets into fed ex system, there is no shipping date.

 

[bhigh8]

I just ordered from Verizon and all phones but some gold were later dates. Mine is 64 space gray 6 oct 7 th.

 

[pre-orderjitter]

Ordered through Verizon last night about 30 minutes after launch. Preorder status shows in process and still no conf. email. Anyone else in the same situation?

 

[Caseynd]

I ordered (1) 64GB iPhone 6 Space Gray at 3:00am EDT and (1) 64GB Silver iPhone6 at 6:45am EDT. Both are showing 9/19 delivery dates.

I saw on another post that someone was able to get a confirmation email that stated the free 1GB data upgrade special they are running with the more everything plan. This is the reason I upgraded today, but I did not get such a notification on my confirmation email... Anyone else?

Mine shows this on the order confirmation as well.

 

[ScubaCinci]

Can we get down to brass tax here?

When are we moving on these orders?

Still at "not available"

For future reference...it's "brass tacks" lol

 

[ssdaytona]

so, if you don't have an estimated date, then it's a good thing?

 

[ScubaCinci]

Not necessarily.

 

[ijen0311]

I just ordered from Verizon and all phones but some gold were later dates. Mine is 64 space gray 6 oct 7 th.

Mine was as well. I wonder if it will arrive earlier.

 

[SopranoMama]

Ordered through Verizon last night about 30 minutes after launch. Preorder status shows in process and still no conf. email. Anyone else in the same situation?

I ordered early this morning, (couldn't wake myself up at 3am when the baby was actually letting me sleep for a change!) and got a 64g iPhone 6 in Gold - Scheduled for delivery the 19th, but still no confirmation email. Confirmation number shows that the order is processing so I'm trying not to worry about it, but worry is my middle name.

 

[comptr]

I just got my order in iPhone 6+ 128 and they said the estimate delivery date is 10-21-2014. I wonder if I could get it quicker with apple or just wait in line.

 

[Hot Tuna]

I ordered at 10:15AM ET via Verizon website.
Picked an iPhone 6 in silver and 128gb. Delivery will be on 9/19.

I had to change my unlimited data package so I selected 8gb for $20/mo including hotspot.

 

[pre-orderjitter]

I ordered early this morning, (couldn't wake myself up at 3am when the baby was actually letting me sleep for a change!) and got a 64g iPhone 6 in Gold - Scheduled for delivery the 19th, but still no confirmation email. Confirmation number shows that the order is processing so I'm trying not to worry about it, but worry is my middle name.

Yeah I'm trying not to worry too as I think this may have happened with iPhone 5 pre-order. I just worry that there was a problem with card info or was flagged under fraud alert when others seem to have received their emails within a few minutes.

 

[bisnicks]

Ordered mine early this morning. 64GB Silver iPhone 6.

My only worry is that I was unable to change the billing address since it's tied to the account. It does not match my debit cards billing address. The only reassurance I saw was that it did require the billing zip code for the card being used. Hoping it doesn't mess up and throw me out of the queue. Anyone know anything about this?

 

[pmcdn]

Between 3 and 4am, ip6 scheduled for 9/19.

 

[ssdaytona]

I ordered two 6+ 64gb as device only from the vzw website at 3am. This morning, I received 2 emails for fraud since I didn't have an verizon account attached to the 2 phones. I just called them and gave them my account info. They release the order and I hope that they keep my place in line for the 2 phones. Initially, it shows 10/7, but then changed to no date.

 

[pre-orderjitter]

Ordered mine early this morning. 64GB Silver iPhone 6.

My only worry is that I was unable to change the billing address since it's tied to the account. It does not match my debit cards billing address. The only reassurance I saw was that it did require the billing zip code for the card being used. Hoping it doesn't mess up and throw me out of the queue. Anyone know anything about this?

I ran into the same concern when trying to order. It set me back about 10 minutes but I tracked down info for card with billing address that matched the account just in case. Hopefully they will let it through. It seems like a silly requirement. They don't mind if I pay monthly bills with a card that has a different billing address.

 

[carjakester]

Ordered about an hour ago and delivery is set for the 19th. Gold iphone 6 64GB

 

[LostMyiPhone]

stupid question: My confirmation email said I was in the 9/19 group.... Where do you go to see more detailed shipping info? I logged into my Verizon and checked my "order status" and it's not even showing as an order (the wording makes it sound like that's because it wouldn't show on that page until it shipped). So where do you go to see the estimated delivery date?

 

[wxman2003]

Your confirmation email which has the delivery date is what you go by. That is accurate.

 

[ama0219]

We called this morning since we ordered about 3am and the email said we would get them on the 19th but the confirmation said the 7th. Verizon rep said we are in the system to get them on the 19th.... just for anyone having the same issue.

We ordered a 64GB 6 in gold and a 64GB 6+ in space gray.

 

[wxman2003]

stupid question: My confirmation email said I was in the 9/19 group.... Where do you go to see more detailed shipping info? I logged into my Verizon and checked my "order status" and it's not even showing as an order (the wording makes it sound like that's because it wouldn't show on that page until it shipped). So where do you go to see the estimated delivery date?

Use this. For now, it will not give you a shipping date because now all those phones must leave the warehouses and be sent to FED EX for processing and shipment. But if your email say the 19th, you will get it the 19th. Every email confirmation I have got from Verizon in the past with delivery date, has always been delivered on that date.

https://preorder.verizonwireless.com/iconic/iconic/screens/IconicSearchInit.do

 

[Iusername20]

Looks like there +'s were in short supply for sure.