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VZW Order Status Thread
- Thread starter ScubaCinci
- Start date
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Well, yeah. Says: "We are experiencing technical difficulties, please check back later"
We probably aren't going to for another 2 weeks....if that. We still have 3 weeks exactly till the deliver by date. Dont expect anything sooner I'm sure our iPhones aren't even assembled yet.
Mine has been at 10/14 ever since I ordered it at 11 PM on the 13th. I registered as a new customer, transferred my number over from AT&T, and there's no way as of right now to go any further. I just got a confirmation of my purchase in email form immediately after and nothing since.
I've seen where people are getting orders on 10/7 who ordered after me. Mine is a 128 GB Space Gray 6.
I've seen where people are getting orders on 10/7 who ordered after me. Mine is a 128 GB Space Gray 6.
My Order History list has given me a "We are experiencing system issues, please try again later." error since preorders began on Friday.
You're still ahead of the curve. We ordered the same model, same order and delivery-by dates, and my cc still hasn't been charged.
I think at this point you can only trust what your pre-sale confirmation email states...
I ordered about 15 after pre-sale started and my delivery date states 9/19... Although I have yet to hear anything else since 9/12.
Lol,
so I call Verizon and I'm told that, despite getting my confirmation email at 2:58 AM EST, and my email stating DELIVERY BY 09/19, it will only be SHIPPED on Sept. 19th.
Say what? Why? I mean its not as frustrating as other people having theirs pushed back to October and having their orders cancelled over and over again, but damn... I was still one of the first to get through. I'm legitimately mad right now. I had let my building's resource center it was coming that day and everything (usually they hold packages an extra day before notifying you they're there, so i made sure they'd let me know right away) ugh
so I call Verizon and I'm told that, despite getting my confirmation email at 2:58 AM EST, and my email stating DELIVERY BY 09/19, it will only be SHIPPED on Sept. 19th.
Say what? Why? I mean its not as frustrating as other people having theirs pushed back to October and having their orders cancelled over and over again, but damn... I was still one of the first to get through. I'm legitimately mad right now. I had let my building's resource center it was coming that day and everything (usually they hold packages an extra day before notifying you they're there, so i made sure they'd let me know right away) ugh
Reps don't know what they are talking about, it will be delivered by 9/19 I promise.Lol,
so I call Verizon and I'm told that, despite getting my confirmation email at 2:58 AM EST, and my email stating DELIVERY BY 09/19, it will only be SHIPPED on Sept. 19th.
Say what? Why? I mean its not as frustrating as other people having theirs pushed back to October and having their orders cancelled over and over again, but damn... I was still one of the first to get through. I'm legitimately mad right now. I had let my building's resource center it was coming that day and everything (usually they hold packages an extra day before notifying you they're there, so i made sure they'd let me know right away) ugh
Interesting. Mine's not working. Oh well. I have heard where the tracking number is going to show up is in My Verizon anyway and the other order check site it still working so I'm good.
Curious...
For those that have received tracking numbers...
How long did it take to go from having a pending charge on your credit card to getting the tracking number?
I ordered three 4.7" 6 Friday morning at 4:45am on the VZ site.
My Amex card shows the pending charge for the three phones since yesterday.
For those that have received tracking numbers...
How long did it take to go from having a pending charge on your credit card to getting the tracking number?
I ordered three 4.7" 6 Friday morning at 4:45am on the VZ site.
My Amex card shows the pending charge for the three phones since yesterday.
Same here. I originally had 10/7 delivery date. I can wait three weeks, but seeing the date vanish has me a little anxious
I've been on a roller coaster since Friday. I preordered a few minutes before 3AM on 9/12. Order confirmation was received minutes later with an expected delivery date of 9/19 for my 128GB 6+ and 64GB 6. I'm a new vzw customer btw.
As of now, I have not been charged and still get the "we've received your order " BS.
I've called several reps, each gave me a different answer. Finally today someone tells me my order is incomplete. They forward me to a dept that has no idea what that means or what to do. They forward me back, and I'm then told that my order experienced an error and will have to be rebuilt and then I'll have to call back and initiate "jump the line" request to get my phone.
After I completed a whole new order and called back, I'm informed by the rep that my original order is fine and is stuck in a "pre" state until it ships. She said that the warehouse is working through them and I should be charged and get a notification soon.
At this point, I have no idea what to believe. I am thinking about standing in line at an apple store on Friday, getting my devices, and then canceling my preorder if I don't get a shipment notice by then. This is absurd!
As of now, I have not been charged and still get the "we've received your order " BS.
I've called several reps, each gave me a different answer. Finally today someone tells me my order is incomplete. They forward me to a dept that has no idea what that means or what to do. They forward me back, and I'm then told that my order experienced an error and will have to be rebuilt and then I'll have to call back and initiate "jump the line" request to get my phone.
After I completed a whole new order and called back, I'm informed by the rep that my original order is fine and is stuck in a "pre" state until it ships. She said that the warehouse is working through them and I should be charged and get a notification soon.
At this point, I have no idea what to believe. I am thinking about standing in line at an apple store on Friday, getting my devices, and then canceling my preorder if I don't get a shipment notice by then. This is absurd!
My order didnt show up in my order history til a couple days later. Dont read too much into that
Lol,
so I call Verizon and I'm told that, despite getting my confirmation email at 2:58 AM EST, and my email stating DELIVERY BY 09/19, it will only be SHIPPED on Sept. 19th.
Say what? Why? I mean its not as frustrating as other people having theirs pushed back to October and having their orders cancelled over and over again, but damn... I was still one of the first to get through. I'm legitimately mad right now. I had let my building's resource center it was coming that day and everything (usually they hold packages an extra day before notifying you they're there, so i made sure they'd let me know right away) ugh
$1 says you get your phone on the 19th. Verizon's reps seem to be confused by "deliver by" and "shipped by", as they are inconstant with terminology on their systems. Shipping Friday without Saturday delivery would be just silly.
The last 4 iPhone preorders they always say ship by (release date) and every year we get all worried and hassle the reps who say oh yeah that sucks it will ship on that date, and then we get them launch day. Point in case this time when I called a rep to order my phone, ended up completing online later but thats besides the point, he tried to talk me into 19.99 priority overnight because the phones where shipping on the 19th not delivered by. I said f that. Sure enough I have a tracking number with a delivery by 430 on Friday. So experience tells me this, barring some natural disaster that disrupts FedEX's logistics.
Lol,
so I call Verizon and I'm told that, despite getting my confirmation email at 2:58 AM EST, and my email stating DELIVERY BY 09/19, it will only be SHIPPED on Sept. 19th.
Say what? Why? I mean its not as frustrating as other people having theirs pushed back to October and having their orders cancelled over and over again, but damn... I was still one of the first to get through. I'm legitimately mad right now. I had let my building's resource center it was coming that day and everything (usually they hold packages an extra day before notifying you they're there, so i made sure they'd let me know right away) ugh
I would take that with a grain of salt... the customer support people are the "bottom feeders" on the verizon food chain. They are not provided with a lot of accurate information.
I think the other people who's orders are "pushed back" is because they ordered later in the pre-sale. Just go by what your email confirmation told you, not the update online.
My email states 9/19, online it's been 9/19, 10/7, 10,24 and unavailable.
It does make sense that mine would ARRIVE on the 19th since i literally started my preorder at 2:55AM.
Praying hard.
Past experiences mean nothing. You cannot promise someone something that is beyond your control. Yes, most likely if the email has the 9/19 date, they're good. But to promise someone something based on past experience means nothing.
If not you can come on here and scream at me...but I'll be busy playing with my iP6 so don't expect much of a response!