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VZW Order Status Thread

GaresTaylan said:
Just more proof that Verizon has no idea what's going on.

Delivery date when order placed was 9/19.
Email confirmation said 10/14.
Website shows no shipping info available at this time.

Called Verizon on Friday evening as I was confused by the discrepancy. Was told shipping on 9/19 and not to worry.

Checked my credit card today and saw no charge. In the past couple years I have always been charged by the following Monday. Call Verizon to make sure it's not on hold. Not on hold but was told it won't come earlier than 10/14. The guy said he had no idea why I was told it would come earlier.

Meanwhile, a coworker of mine that ordered the same 16gb 6+ in gray 30 minutes after me has been charged and has his shipping info.

Blown away, I just don't get it.
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Same here. 16GB space grey 6+ ordered right after 3am EDT. Said 9/19 delivery when ordered. Email confirm around 3:30am said 10/14. No delivery date information available on the preorder page, no credit card charge, no anything.
 
dblackwood72 said:
I would take that with a grain of salt... the customer support people are the "bottom feeders" on the verizon food chain. They are not provided with a lot of accurate information.

I think the other people who's orders are "pushed back" is because they ordered later in the pre-sale. Just go by what your email confirmation told you, not the update online.

My email states 9/19, online it's been 9/19, 10/7, 10,24 and unavailable.
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Yep, I'll stick to what the e-mail tells me!
 
What's funny is if you look back at the past pre-sale threads, they are all the same complaints, tension, worries, anxiety, etc...

I think everyone is just super anxious to get their hands on the new phone and I'm sure if you were told a certain delivery date, there is no reason why you shouldn't trust that date!
 
People with ship by 9/19 should be fine. The ones who should be worried are the 10/17 10/14 people. When I got my confirmation with 10/14 I was hopeful that the date would be moved up but that looks like it's not happening :confused: looks like I am waking up early on Friday.
 
dblackwood72 said:
What's funny is if you look back at the past pre-sale threads, they are all the same complaints, tension, worries, anxiety, etc...

I think everyone is just super anxious to get their hands on the new phone and I'm sure if you were told a certain delivery date, there is no reason why you shouldn't trust that date!
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Exactly. I wish Verizon would change the wording so people would stop getting worked up about this every year. I also wish they would educate their reps but I want to keep my hopes reasonable.
 
OSK9261 said:
People with ship by 9/19 should be fine. The ones who should be worried are the 10/17 10/14 people. When I got my confirmation with 10/14 I was hopeful that the date would be moved up but that looks like it's not happening :confused: looks like I am waking up early on Friday.
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Your date got pushed back? That's what I'm wondering is happening to mine as it said 10/14 but that's gone.
 
Frasern1 said:
Exactly. I wish Verizon would change the wording so people would stop getting worked up about this every year. I also wish they would educate their reps but I want to keep my hopes reasonable.
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They should be told to just say, "A confirmation email has/or will be sent to you with all the details..."

I hate it when they try to fill in the blanks!
 
I Just Called Verizon on the charge thing. Basically, If your card was charged, your phone is being shipped. if not. your still in processing. :cool: Verizon sez they will not charge you credit/debit card until the day of shipping.
 
FireCapt said:
I Just Called Verizon on the charge thing. Basically, If your card was charged, your phone is being shipped. if not. your still in processing. :cool: Verizon sez they will not charge you credit/debit card until the day of shipping.
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I got charged Saturday night but no shipping info yet.
 
Welp. There goes my hope.

Just got an e-mail saying my order has been canceled.

Still don't know the reason either.
 
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