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When is your MP shipping?

Mine has not shipped yet but it says it will be delivered between Aug 26-Sept 1, does this mean Apple going to ship it on the 26 and I will get it on the 1st of sept or will I get it on the 26? Trying to figure out what days I should take off
 
bzollinger said:
Well it seems as though Apple worked some kind of magic! I got a ship notification today!!

Ordered late on the 20th and delivered on the 27th!!?? Free shipping to AK, to boot!!😀
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Do they send you an email when the status changes? It's the first time I've ordered at apple store online.
 
So my Mac Pro was "out for delivery" yesterday so I hung ouy all day, only to never have it delivered! Now its back at the local FedEx facility. Geez, hope they delivery it today.
 
Ordered my CTO 6-core (via dealer) 7 working days ago - only to be told today it's still in the factory and will be another 7-10 days!!!!!!!!!!!!!!!
 
Deepshade said:
Ordered my CTO 6-core (via dealer) 7 working days ago - only to be told today it's still in the factory and will be another 7-10 days!!!!!!!!!!!!!!!
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That's terrible.😡 Did they give any reasons for this?

I ordered on the 14th from Apple Store UK. I am still "not yet shipped". It must be soon.
 
glassbathroom said:
That's terrible.😡 Did they give any reasons for this?

I ordered on the 14th from Apple Store UK. I am still "not yet shipped". It must be soon.
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I guess it's different strokes for different folks!! I am pleased for those that have received theirs, but I ordered mine on 11th, third day it was out, still no change from "Not Yet Shipped", but I guess they also try and minimise the freight aircraft to and fro China!! I did have an email reply from the chap I ordered it off of yesterday that if no change tomorrow (two weeks!!) then to let him know and he'll see what he can do. Just prefer to receive it before the long Bank Holiday weekend! Rather than afterwards!! Do feel a little short changed when others after me have received theirs!!
😕
 
glassbathroom said:
🙄 Which dealer did you order with?
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This isn't down to the dealer - this is what they've been told. It really smarts of Apple UK not wanting to loose face - current UK store on CTO is 5-7 days - judging by my dealer feedback - this is complete BS.

So much for a big workforce in Ireland building the damm things.
 
Deepshade said:
This isn't down to the dealer - this is what they've been told. It really smarts of Apple UK not wanting to loose face - current UK store on CTO is 5-7 days - judging by my dealer feedback - this is complete BS.

So much for a big workforce in Ireland building the damm things.
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This is all a bit odd. Every other Mac Pro that has shipped so far seems to have come from China.
 
Grrrrr

My UK based dealer also told me that he thought his stock was coming via the republic of Ireland.

Right now I can't find anybody who can give me a clue when my kit will turn up, or even somebody who can tell me when they they may be able to provide an ETA.

Just to twist the knife, I actually ordered before the launch date with the dealer converted my 2009 spec order into the 2010 model which was announced just 24 hours after they banked my dosh.

So I have been out of pocket for around six weeks now with NO IDEA where my kit is.

If anybody from Apple is reading - you may wish to consider if your delivery process is good enough. From when I sit it is rubbish.
 
IanSC said:
My UK based dealer also told me that he thought his stock was coming via the republic of Ireland.

Right now I can't find anybody who can give me a clue when my kit will turn up, or even somebody who can tell me when they they may be able to provide an ETA.

Just to twist the knife, I actually ordered before the launch date with the dealer converted my 2009 spec order into the 2010 model which was announced just 24 hours after they banked my dosh.

So I have been out of pocket for around six weeks now with NO IDEA where my kit is.

If anybody from Apple is reading - you may wish to consider if your delivery process is good enough. From when I sit it is rubbish.
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I don't think Apple is responsible for your dealer's problems. When the first orders were placed, the estimated delivery times were around the 24th-26th. That's where we are now. If you had ordered from Apple directly I would hazard a guess that you would either have your machine or know a lot more about where it is currently located...
 
Grrr part deux

stujmac26 said:
I don't think Apple is responsible for your dealer's problems. When the first orders were placed, the estimated delivery times were around the 24th-26th. That's where we are now. If you had ordered from Apple directly I would hazard a guess that you would either have your machine or know a lot more about where it is currently located...
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We will have to agree to disagree on that one.

I would have tracking data true, but considering that Apple UK have been quoting 5 - 7 days shipping for the past 5 -7 days they should be working on clearing the dealer backlog a little quicker too.

They may also wish to ask they business managers to answer their phone / emails.😡
 
stujmac26 said:
I don't think Apple is responsible for your dealer's problems. When the first orders were placed, the estimated delivery times were around the 24th-26th. That's where we are now. If you had ordered from Apple directly I would hazard a guess that you would either have your machine or know a lot more about where it is currently located...
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Apple say 5-7 days currently on the exact same spec I ordered over a week ago
having 10 days put ontop of that indicates

The Apple website UK store is showing misleading delivery times
The dealer is lying
Apple don't support their dealers very well


Any of those makes me a pretty disillusioned customer.
 
Just called the apple UK store helpline 0845...

To quote Apple representative...

Yes the times should change on a CTO (order on Apple UK store) - they don't, umm that's odd!
I normally work in customer service (draw your own conclusion)
The MacPros are shipping out of Ireland - 5-7 days seems right.
If you order anything heavyweight(complicated) like a MacPro you should order directly from Apple - not a dealer. That's probably why it's delayed.
So I should cancel my dealer order and order direct? - yes that's probably the best thing.

OK - what do you make of that?
 
Deepshade said:
Just called the apple UK store helpline 0845...

To quote Apple representative...

Yes the times should change on a CTO - they don't, umm that's odd!
I normally work in customer service (draw your own conclusion)
The MacPros are shipping out of Ireland - 5-7 days seems right.
If you order anything heavyweight(complicated) like a MacPro you should order directly from Apple - not a dealer. That's probably why it's delayed.
So I should cancel my dealer order and order direct? - yes that's probably the best thing.

OK - what do you make of that?
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Jeesh!! That sounds pants!! Having said that, I ordered mine two weeks ago tomorrow, and still no movement!! And just realised what you lot are on about, 5 to 7 days, WTF!! I was told 2 weeks plus 3 days for delivery, but then they changed it to 5 to 7 days, others get theirs early and mine still says, Not Yet Shipped!! Was not happy before but quite disgruntled now!!!
 
Mine is out for delivery 🙂. The shipping originated from China, as an Apple sales rep told me it would about 4 days ago. I'm wondering that a certain portion of all the early orders came from China and the rest going to the USA will originate from Texas.

So, yesterday morning mine was still "not yet shipped". It's now on a truck for delivery. So cross your fingers.
 
sboerup said:
Mine is out for delivery 🙂. The shipping originated from China, as an Apple sales rep told me it would about 4 days ago. I'm wondering that a certain portion of all the early orders came from China and the rest going to the USA will originate from Texas.

So, yesterday morning mine was still "not yet shipped". It's now on a truck for delivery. So cross your fingers.
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Grats! Mine is still "not yet shipped" 🙁
 
sboerup said:
Mine is out for delivery 🙂. The shipping originated from China, as an Apple sales rep told me it would about 4 days ago. I'm wondering that a certain portion of all the early orders came from China and the rest going to the USA will originate from Texas.

So, yesterday morning mine was still "not yet shipped". It's now on a truck for delivery. So cross your fingers.
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Hi sboerup,

Did it ship all the way from China in just 24 hours? Seems very strange. Good stuff though.
 
glassbathroom said:
Did it ship all the way from China in just 24 hours? Seems very strange. Good stuff though.
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No, it came from Texas. I called on Saturday and asked an Apple guy what the hold-up might have been (if there was a problem with payment and I wasn't aware). He said no, he said he looked into the shipping details as normally they have access to see where it originates from. He said it was coming stateside and not from China and that he would auto upgrade to Overnight shipping.

So, he was right. Shipped yesterday stateside and is at my local fedex facility, anxiously waiting for the Fedex guy now 🙂

macprofedex.png
 
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