As scjr is repeating it over and over again that people here are so impatient, I re-read the entire thread again, to try to get another perspective or better understand his view.
Well, I found actually only 3 answers complaining that the Cinder has not been shipped yet - if you want consider that impatient. But all the other answers always refer to Cupert's / Cinder's bad communication (messed up emails and missing updates).
And please don't tell me that is normal in crowdfunding. I think a lot of people would be fine if Cupert would once reply or make an update on time. It is not hard to write 2 lines stating that there are problems and they are fixing what they can.
In marketing communication is key. That is what they are doing wrong.
Crowdfunding is a two way street. Backers invest and the company should at least respond if they are not meeting the goals they set. I did not say make a miracle happen and deliver yesterday. I say: COMMUNICATE.
And my advice is, if you want a bad reputation, damage your brand and not build trust with your (future) customers, do not communicate and be rude.
