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I'm not going to reply to the whole thread right now because I don't have the time or the motivation. Right now I'm just livid.

Just a few minutes ago I was giving both of my computers the usual wipe down and blowing out the vents. I live in the desert so if you don't clean things every couple of days dust can build up extremely fast.

What do I see on my MacBook? Well, I first notice that the plastic around the vent on the back is starting to warp a bit. Great. I look down and what do I see? Hairline cracks running the entire length of the vent on the bottom of the case, just underneith the vent. Great, it's cracking and warping due to heat. But how in the hell does this even happen? I rarely use it! I've only ever used it to encode full length video a couple of times, maybe 3 times total. I've done that on cool nights earlier in the year. During the summer I never used it when it was warm. At the beginning of the summer I started to encode a couple of videos but when I saw the CPU quickly peak at 88c I killed the encode and use the HP instead. The only thing I've done that kicks up the processors would be watching youtube videos and using Pandora desktop. So how the hell does this thing crack and warp from heat when it doesn't even get used!?

On top of that I noticed theres a small maybe 3/4" long hairline crack in the plastic just below the palmrest, as if someone rested their heavy hand/arm on the unit while using it. First, I never rest my hands on it like that when I use it as a portable. Second, I rarely use it as a portable! My battery only has 27 cycles on it, and most of those are from just letting the system run unplugged on my desk. I'm always using an external mouse and keyboard at the desk.

This is ridiculous. System is a month out of warranty now. The casing itself is not even 8 months old. The casing already had to be replaced because of build quality issues on top of the fact that this is a replacement system for a system that had build quality issues with the case!

I'm not going to call Apple. I'm just going to email the two people who helped me with my repair issues before and see what they have to say. Ridiculous. You know, I use my HP for everything and I push it to the limit when I play games like UT3 and GRID, I take it everywhere, I move it around, and it still looks and is build as good as the day it showed up nearly a year ago.
 
Mosx, I've had the hairline cracking issues on the front of the case as well. They should repair it even out of warranty.
 
What do I see on my MacBook? Well, I first notice that the plastic around the vent on the back is starting to warp a bit. Great. I look down and what do I see? Hairline cracks running the entire length of the vent on the bottom of the case, just underneith the vent. Great, it's cracking and warping due to heat. But how in the hell does this even happen? I rarely use it! I've only ever used it to encode full length video a couple of times, maybe 3 times total. I've done that on cool nights earlier in the year. During the summer I never used it when it was warm. At the beginning of the summer I started to encode a couple of videos but when I saw the CPU quickly peak at 88c I killed the encode and use the HP instead. The only thing I've done that kicks up the processors would be watching youtube videos and using Pandora desktop. So how the hell does this thing crack and warp from heat when it doesn't even get used!?

I think the problem is your assumption of heat being the cause of the cracking.

Thank god were going to aluminum eh?
 
Says who...? Rumors aren't guarantees.

says us! the users of MR!

If they pump out anymore plastic we will unite! and overthrow the factories, retool and reingineer to use aluminum,...come up with marketing campaigns....uh, actually this is gonna be alot of work....


We at least know that apple has intentions of phasing out its use of pvc plastic by the end of 2008....which you can use to form your own conclusions.
 
I'm not going to reply to the whole thread right now because I don't have the time or the motivation. Right now I'm just livid.

Just a few minutes ago I was giving both of my computers the usual wipe down and blowing out the vents. I live in the desert so if you don't clean things every couple of days dust can build up extremely fast.

What do I see on my MacBook? Well, I first notice that the plastic around the vent on the back is starting to warp a bit. Great. I look down and what do I see? Hairline cracks running the entire length of the vent on the bottom of the case, just underneith the vent. Great, it's cracking and warping due to heat. But how in the hell does this even happen? I rarely use it! I've only ever used it to encode full length video a couple of times, maybe 3 times total. I've done that on cool nights earlier in the year. During the summer I never used it when it was warm. At the beginning of the summer I started to encode a couple of videos but when I saw the CPU quickly peak at 88c I killed the encode and use the HP instead. The only thing I've done that kicks up the processors would be watching youtube videos and using Pandora desktop. So how the hell does this thing crack and warp from heat when it doesn't even get used!?

On top of that I noticed theres a small maybe 3/4" long hairline crack in the plastic just below the palmrest, as if someone rested their heavy hand/arm on the unit while using it. First, I never rest my hands on it like that when I use it as a portable. Second, I rarely use it as a portable! My battery only has 27 cycles on it, and most of those are from just letting the system run unplugged on my desk. I'm always using an external mouse and keyboard at the desk.

This is ridiculous. System is a month out of warranty now. The casing itself is not even 8 months old. The casing already had to be replaced because of build quality issues on top of the fact that this is a replacement system for a system that had build quality issues with the case!

I'm not going to call Apple. I'm just going to email the two people who helped me with my repair issues before and see what they have to say. Ridiculous. You know, I use my HP for everything and I push it to the limit when I play games like UT3 and GRID, I take it everywhere, I move it around, and it still looks and is build as good as the day it showed up nearly a year ago.

post pics. I'd love to see what this looks like. BTW, just got a replacement system board in for yet another HP 6510b today. Only 6 months old. What a bunch of unreliable turds. God am I glad we switched over to Lenovo.
 
What a world of difference between Dybbuk and mosx.

Dybbuk shows that with the right attitude you can get help on these forums even if you are threatening to switch away from Apple. Not only is repair + compensation offered but a totally new machine as an alternative.

mosx - is angry (thats OK normally) but a bad attitude + very angry = no help and not much sympathy either.

I also like the fact that for all the mosx criticism of his Mac and macosx - its all based on hardly using it. And now suddenly surprise surprise - its falling apart.

Will we get a full mosx experience multi-quote angry epic answer or a - I've been Mr. Angry but really I'm a nice guy - can you help me deal with this situation type of answer.

Honestly I would try and help that person with the right attitude.
 
I'm not going to reply to the whole thread right now because I don't have the time or the motivation. Right now I'm just livid.

Just a few minutes ago I was giving both of my computers the usual wipe down and blowing out the vents. I live in the desert so if you don't clean things every couple of days dust can build up extremely fast.

What do I see on my MacBook? Well, I first notice that the plastic around the vent on the back is starting to warp a bit. Great. I look down and what do I see? Hairline cracks running the entire length of the vent on the bottom of the case, just underneith the vent. Great, it's cracking and warping due to heat. But how in the hell does this even happen? I rarely use it! I've only ever used it to encode full length video a couple of times, maybe 3 times total. I've done that on cool nights earlier in the year. During the summer I never used it when it was warm. At the beginning of the summer I started to encode a couple of videos but when I saw the CPU quickly peak at 88c I killed the encode and use the HP instead. The only thing I've done that kicks up the processors would be watching youtube videos and using Pandora desktop. So how the hell does this thing crack and warp from heat when it doesn't even get used!?

On top of that I noticed theres a small maybe 3/4" long hairline crack in the plastic just below the palmrest, as if someone rested their heavy hand/arm on the unit while using it. First, I never rest my hands on it like that when I use it as a portable. Second, I rarely use it as a portable! My battery only has 27 cycles on it, and most of those are from just letting the system run unplugged on my desk. I'm always using an external mouse and keyboard at the desk.

This is ridiculous. System is a month out of warranty now. The casing itself is not even 8 months old. The casing already had to be replaced because of build quality issues on top of the fact that this is a replacement system for a system that had build quality issues with the case!

I'm not going to call Apple. I'm just going to email the two people who helped me with my repair issues before and see what they have to say. Ridiculous. You know, I use my HP for everything and I push it to the limit when I play games like UT3 and GRID, I take it everywhere, I move it around, and it still looks and is build as good as the day it showed up nearly a year ago.

You'd better stick to your reliable HP and not bother coming here anymore mosx. Perhaps HP should also hire you as their spokesperson. ..
 
Why Buy Apple? Are we Crazy

Why Buy Apple?:apple:

Do we have a taste for suffering?:confused:
 
What a world of difference between Dybbuk and mosx.

Dybbuk shows that with the right attitude you can get help on these forums even if you are threatening to switch away from Apple. Not only is repair + compensation offered but a totally new machine as an alternative.

mosx - is angry (thats OK normally) but a bad attitude + very angry = no help and not much sympathy either.

I also like the fact that for all the mosx criticism of his Mac and macosx - its all based on hardly using it. And now suddenly surprise surprise - its falling apart.

Will we get a full mosx experience multi-quote angry epic answer or a - I've been Mr. Angry but really I'm a nice guy - can you help me deal with this situation type of answer.

Honestly I would try and help that person with the right attitude.

Don't worry, we'll get a multi-quote post of epic proportions, filled with truth and facts that us Mac fanboys can't handle (even though I'm actually more of a Linux fanboy, and work on Windows servers everyday, but that's okay, we'll ignore that).

Either A. his Macbook didn't actually crack, or B. it did, and I have little to no sympathy, because it couldn't have happened to a nicer guy.

Interestingly enough, I was looking at Digidesign's site yesterday because the support forums are pretty sharp when it comes to hardware specs on the PC side. Seems they don't recommend Vista, because of such a performance hit.

**XP or Vista? The Quad below using Opteron 2214 CPUs gets 115 Dverbs with Vista and 183 Dverbs with XP. Do not use Vista, you'll gain nothing and lose everything. Add the performance hit we get in PT 7.4 with Vista and we are not making progress, we just went back in time.

Wow, that sucks.

I also went through my apps on my Thinkpad in preparation to get the MacBook or MBP when it comes out:

Adobe Photoshop and Acrobat? Both platforms.
Amplitube? Both platforms.
Support server client? All 3 platforms (linux too)
DVD Fab? Mac the Ripper
Ez Drummer? Both platforms
Filezilla FTP? Use Cyberduck
SSL VPN? Both platforms
Handbrake? Both platforms
Intervideo DVD? use Apple's DVD player
iTunes? both platforms (obviously)
Office Standard 2007? Office 2008 for Mac with Exchange support
Dreamweaver MX? Dreamweaver CS
Picasa 2? iPhoto
Reaper 2.5? both platforms
Reason 4? both platforms
Spark 2.5? all 3 platforms
Skype? All 3 platforms
Sampletank? both platforms
VMWare Workstation 6.5? VMWare Fusion 2.0
X-Chat? Colloquey

Wow! That Mac sure is a toy! Completely useless!

Can't wait to have my useless toy and my quad core Linux machine to do my work.
 
Dybbuk - out of curiosity did they give you a time limit on accepting the deal they offered?

No.

What their actual offer was, I can get a new MacBook, or get this one repaired and get anything I want under $300 from the Apple Store ...

Obviously I am going to take the new MacBook, but I am using this choice as a stalling tactic. ;)
 
No.

What their actual offer was, I can get a new MacBook, or get this one repaired and get anything I want under $300 from the Apple Store ...

Obviously I am going to take the new MacBook, but I am using this choice as a stalling tactic. ;)

At least you're not getting greedy. Good for you ! :rolleyes:

I know, I know...you want to avoid recurring plastic problems. :p
 
No.

What their actual offer was, I can get a new MacBook, or get this one repaired and get anything I want under $300 from the Apple Store ...

Obviously I am going to take the new MacBook, but I am using this choice as a stalling tactic. ;)

Sorry ask more questions, I forgot this earlier, but the offer - do you have it in writing.

Make sure you ask lots of questions about the repairs - it can help with your stalling tactic maybe.
Continued good luck
 
I don't want to talk about the specifics of this anymore on a public forum ;)
 
I'm not going to reply to the whole thread right now because I don't have the time or the motivation. Right now I'm just livid.

Just a few minutes ago I was giving both of my computers the usual wipe down and blowing out the vents. I live in the desert so if you don't clean things every couple of days dust can build up extremely fast.

What do I see on my MacBook? Well, I first notice that the plastic around the vent on the back is starting to warp a bit. Great. I look down and what do I see? Hairline cracks running the entire length of the vent on the bottom of the case, just underneith the vent. Great, it's cracking and warping due to heat. But how in the hell does this even happen? I rarely use it! I've only ever used it to encode full length video a couple of times, maybe 3 times total. I've done that on cool nights earlier in the year. During the summer I never used it when it was warm. At the beginning of the summer I started to encode a couple of videos but when I saw the CPU quickly peak at 88c I killed the encode and use the HP instead. The only thing I've done that kicks up the processors would be watching youtube videos and using Pandora desktop. So how the hell does this thing crack and warp from heat when it doesn't even get used!?

On top of that I noticed theres a small maybe 3/4" long hairline crack in the plastic just below the palmrest, as if someone rested their heavy hand/arm on the unit while using it. First, I never rest my hands on it like that when I use it as a portable. Second, I rarely use it as a portable! My battery only has 27 cycles on it, and most of those are from just letting the system run unplugged on my desk. I'm always using an external mouse and keyboard at the desk.

This is ridiculous. System is a month out of warranty now. The casing itself is not even 8 months old. The casing already had to be replaced because of build quality issues on top of the fact that this is a replacement system for a system that had build quality issues with the case!

I'm not going to call Apple. I'm just going to email the two people who helped me with my repair issues before and see what they have to say. Ridiculous. You know, I use my HP for everything and I push it to the limit when I play games like UT3 and GRID, I take it everywhere, I move it around, and it still looks and is build as good as the day it showed up nearly a year ago.

Dude! Sell your MacBook! What, do you just like to complain? Are you one of those people who just isn't happy unless he's unhappy? If you hate it, SELL IT! ENOUGH ALREADY!
 
Dybbuk shows that with the right attitude you can get help on these forums even if you are threatening to switch away from Apple. Not only is repair + compensation offered but a totally new machine as an alternative.

mosx - is angry (thats OK normally) but a bad attitude + very angry = no help and not much sympathy either.

I also like the fact that for all the mosx criticism of his Mac and macosx - its all based on hardly using it. And now suddenly surprise surprise - its falling apart.

Will we get a full mosx experience multi-quote angry epic answer or a - I've been Mr. Angry but really I'm a nice guy - can you help me deal with this situation type of answer.

Honestly I would try and help that person with the right attitude.

I don't need your help and I couldn't care less about what you think.

My MacBook was $1406.17 after taxes. It is completely unacceptable for something so expensive to have such terrible build quality. Let's not forget that, in the 19 months since I made the original purchase, I've had 3 instances across 2 MacBooks where the build quality has caused major issues. This system has hardly been used. All I use it for is emailing, light browsing, and syncing my iPhone and iPods. If it wasn't for OS X's excessive CPU use it would have never gotten warm at all. The handful of times I have used it as a portable, I set it down on all 4s evenly, and I never rest my palms or arms on the edge.

This is a simple case of piss poor build quality on Apple's part.

You'd better stick to your reliable HP and not bother coming here anymore mosx. Perhaps HP should also hire you as their spokesperson.

My HP gets used, abused, taken everywhere, pushed to the limit playing games, and it still looks as good as the day it arrived.

Either A. his Macbook didn't actually crack, or B. it did, and I have little to no sympathy, because it couldn't have happened to a nicer guy.

And this is the reason why Apple will never become a mass market product. Not because of the build quality issues or anything. But because of the fans like this being all around jerks and pushing people away.

DVD Fab? Mac the Ripper

Ignorance is bliss I suppose.

Intervideo DVD? use Apple's DVD player

If you think Apple's DVD Player is anywhere near as good as WinDVD 9 (it's owned by Corel now, has been for a couple of generations) then you need a good smack upside the head. Apple's DVD Player is out of the 90s, while WinDVD 9 is actually modern and is concerned with things like proper upscaling, proper hardware support, proper audio support (you know, decoding the LFE channel IS a good thing).

Dude! Sell your MacBook! What, do you just like to complain? Are you one of those people who just isn't happy unless he's unhappy? If you hate it, SELL IT! ENOUGH ALREADY!

After I get the case replaced I will sell it. Macs aren't worth the trouble. OS X isn't as good as Windows and the build quality is about as bad as a $450 Everex from Walmart. But at least that $450 Everex will have a 15.4" screen and a DVD writer.
 
mosx, I think I've tolerated you derailing my thread for long enough now. Stop it.
 
After I get the case replaced I will sell it. Macs aren't worth the trouble. OS X isn't as good as Windows and the build quality is about as bad as a $450 Everex from Walmart. But at least that $450 Everex will have a 15.4" screen and a DVD writer.

The new MacBooks should be better.
 
My HP gets used, abused, taken everywhere, pushed to the limit playing games, and it still looks as good as the day it arrived.

And this is the reason why Apple will never become a mass market product. Not because of the build quality issues or anything. But because of the fans like this being all around jerks and pushing people away.

People? No, just you. You don't want help, you just want to whine and complain about Apple. We get it.

Ignorance is bliss I suppose.

If you think Apple's DVD Player is anywhere near as good as WinDVD 9 (it's owned by Corel now, has been for a couple of generations) then you need a good smack upside the head. Apple's DVD Player is out of the 90s, while WinDVD 9 is actually modern and is concerned with things like proper upscaling, proper hardware support, proper audio support (you know, decoding the LFE channel IS a good thing).

Like I've said before; I actually do work on my computer, not use it as a movie machine like you apparently do. I've got a 52" plasma for movies, I have no desire to do extensive movie watching on a friggin' 13" laptop. That's not what it's for.

Apple DVD player works perfectly fine for me for the extremely limited amount I use it, but then again I'm apparently not the corksniffer that you are. Then again if you are, I'm surprised you bought a MB anyway since it lacks a Blu Ray player. Another case of you obviously not reading the specs of a machine you're dropping $1500 for. Smart.

After I get the case replaced I will sell it. Macs aren't worth the trouble. OS X isn't as good as Windows and the build quality is about as bad as a $450 Everex from Walmart. But at least that $450 Everex will have a 15.4" screen and a DVD writer.

Yeah we know, more opinions. And you're positively full of crap about the build quality being as bad as an Everex. But we already knew you lack any real information to back anything up with anyway, so why not start the really outlandish claims? Have a nice evening Mosx. BTW, you're a little light on the multi-quotes this evening; tired of being repetitive?

EDIT BTW I find it amusing that out of all the apps I listed, you comment on the two most trivial apps, used for what amounts to watching movies on a 13" laptop. Why not any of the others? Could it be because you have no clue about VMWare, VPN, SSH, FTP, or any audio apps?

Aren't you going to tell me how much better VMWare runs on Vista? Maybe you're the one who's ignorant for thinking all people buy a laptop for games and movie as their primary function. After all, that's what the majority of your whining has been about. If ignorance is bliss, then you must be a happy guy.

Also, pics of the cracks, or they didn't happen.
 
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