Yeah, this is the first time in 10 years Ive heard Apple admit they have actually heard about this.
Exec Relations is pretty high up too
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iPhone 12 Pro Yellow Screen/Tint? Display seem "Warm"? Check here first!
- Thread starter kre62
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Exec Relations is pretty high up too
Started with just chatting with support (online). Just told them what was going on, went through basic stuff; bumped up to senior support.
I did the same, sent in diagnostics and pictures of the screen differences between my 12 and my wife's X. I was kinda thinking this could be fixed via software, since calibration is technically just software settings.
Im leaning software. You can greatly improve whites by turning off True Tone and making adjustments.
I honestly think software. Turning off True Tone improves it, adjusting color profiles also improves it.
Anyone running the developer betas?
Here is my iPhone 12 (ordered last Thursday) and my old iPhone XR. I don't know how useful a comparison between OLED and LCD is, but the 12 definitely looks too warm, maybe the XR too cold but there is something wrong with the 12 when you ask me.
Currently also in contact with Apple, but I really get unlucky with their support every time.
Currently also in contact with Apple, but I really get unlucky with their support every time.
Excellent news. Let’s hope Tim Apple got a really yellow one!
It looks terrible. It’s the same on my mini and can just about bare it with True Tone off. I shouldn't be having to do that of course.
Yeah my 12 pro max is F2LDK and I am happy with it,if I am not mistaken these models are from Foxconn
Exactly! And don't get me started with True Tone on, it looks like an orange with that.
theres been bad f1, f2, f4 in this thread, reddit and apple forums. its completely random. my first f17 was horridYeah my 12 pro max is F2LDK and I am happy with it,if I am not mistaken these models are from Foxconn
phew so glad I am not alone on this. So I guess the consensus is to wait for Apple to determine if its a software issue right? Either that or they'll issue a replacement programs for screens. Exchanging the phone right now would probably be useless.
I am running 14.3 beta 1. It did not fix it yet. Hopeful it is a software issue, and happy they are looking in to this overall.
I see a difference on my 12 pro Max vs my 11 pro Max, but I don’t think it’s as dramatic as some others here. It just looks a little yellow vs white. I applied the color filter and it looks ok now.
I also suspect this is a software issue that will be corrected. It kinda reminds me of a TV where they used the “warm 1” setting instead of neutral.
I also suspect this is a software issue that will be corrected. It kinda reminds me of a TV where they used the “warm 1” setting instead of neutral.
It's got to be a software issue. Think about it, when you professionally calibrate a computer monitor, there is a colour profile created which is loaded upon boot up.
I'm guessing here, but perhaps this year Apple were not fully prepared for this particular OLED screen, possibly due to a last minute change in Samsung factory and are working to push out a software fix.
I'm guessing here, but perhaps this year Apple were not fully prepared for this particular OLED screen, possibly due to a last minute change in Samsung factory and are working to push out a software fix.
What I ask myself is: there are iPhones out there that don't have this problem at all or the yellow tint isn't that strong, can it really be a software issue then?
For everyone saying it's a software issue - why do you think that would be the case? Some phones are more green tinted, others are more yellow tinted. The degree of the tint is highly variable. Each display needs to be calibrated individually at the factory. Any software changes would apply to *all* iPhones with a certain display type. There would be no way for them to tell that yours is green and only adjust yours with software. There are some phones that have no issues whatsoever with their displays and are currently functioning today.
Think about it.... when you calibrate a monitor professionally you have to do it on an individual basis.
Think about it.... when you calibrate a monitor professionally you have to do it on an individual basis.
That’s the concern and why I started the poll.
If we asume the calibration is off, could be that for some displays the calibration works properly and for others not and that are the ones that need fixing.
Ok little update. I will get a replacement after talking to the apple support. Hopefully it will be here at the end of the week.
Potentially they could have saved the data from the factory equipment and correct the calibration using that data individually for every display...