Yellow Tint!

[AllieNeko]

I had to do a swap (took two tried to get it swapped) for dirt under the PANEL (not the glass, so it looked the same as a small dot of dead pixels).

Otherwise, both screens are perfect. Yes, yellowish. That's GOOD. Note that both the iPad 2 and 3 tested by Displaymate are considered SLIGHTLY TOO BLUE. A properly calibrated screen WILL look yellowish to most people. For years, 9300K was a common white point used - which is far, far too blue. This was common because it looks "whiter" "cleaner" and "brighter" to the human eye. But it's not accurate.

http://www.displaymate.com/iPad_ShootOut_1.htm

 

[Cord77]

Wow, it really is a lottery. Do you have any pics of your good one next to some of these bad ones?

Well just spent 58 minutes on the phone to Apple about this issue, I spoke to their senior technical department in Cork for quite some time. I now have a case ID and personal email address of a contact there. He said he will be sending this iPad back up the chain to be analysed.

They are going to send a replacement while waiting for mine to be picked up.

In the meantime I think I have an idea to assist them, as I know this issue can be hard to describe over the phone and people have different tolerances to colours, especially under different lighting conditions. My brother is a semi-pro photographer and has some nice camera gear. I'm sure I could arrange for him to take photos of my original "whiter" iPad 3 compared to this latest replacement. Both side by side, and separately with the exact same lighting, position and angle. I can forward those photos to this board, and to my technical contact at Apple.

I'll reply more once I get this set up.

 

[mariotr87]

What do you guys think about this one:

https://www.dropbox.com/gallery/2557201/1/iPad?h=8ed8c5

This is what I've found myself:

-Light bleeding, but I don't care about this one because it's not noticeable o normal conditions. I noticed it by turning brightness to its maximum level and opening a black picture in a black room.
-Backlight inconsistencies (eg I find the left side (in horizontal), or at least a 33% of it, to be darker/yellower). Look at the pic of the keyboard.

Other than that I THINK that I don't have the yellowish screen that everyone is talking about.

All I'm looking for is some advice. I'm still on my return period, and these problems are kind of killing me just because I don't know if I'm in front of a defective iPad or a normal/good enough one. This is the only new iPad I've ever seen, I ordered it online and I don't have the possibility of exchanging it easily.

So what do you think?

By the way, some of the pics are with brightness at 100% and the others at 50%, which is my normal value.

 

[Magicpie1980]

What do you guys think about this one:

https://www.dropbox.com/gallery/2557201/1/iPad?h=8ed8c5

This is what I've found myself:

-Light bleeding, but I don't care about this one because it's not noticeable o normal conditions. I noticed it by turning brightness to its maximum level and opening a black picture in a black room.
-Backlight inconsistencies (eg I find the left side (in horizontal), or at least a 33% of it, to be darker/yellower). Look at the pic of the keyboard.

Other than that I THINK that I don't have the yellowish screen that everyone is talking about.

All I'm looking for is some advice. I'm still on my return period, and these problems are kind of killing me just because I don't know if I'm in front of a defective iPad or a normal/good enough one. This is the only new iPad I've ever seen, I ordered it online and I don't have the possibility of exchanging it easily.

So what do you think?

By the way, some of the pics are with brightness at 100% and the others at 50%, which is my normal value.

You will not get better than that at the moment mate, that is in the top 5% I have seen, enjoy it mate And you definitely do not have yellowing

 

[mariotr87]

You will not get better than that at the moment mate, that is in the top 5% I have seen, enjoy it mate And you definitely do not have yellowing

That settles it then . Thanks very much for your opinion.
Waiting for them to improve the manufacturing process is something that I'm not going to do, specially because it is not certain when it's going to happen if it happens at all.

Now that I have an opinion to compare i'll start enjoying it more, this uncertainty about what I should do was terrible!

Good luck everyone with your new iPads

 

[db123]

Yeah i did,

So I returned it for iPad no.11 to day and they was so accomidating at covent garden, met the most wonderful customer service agent EVER.... He took the ipads out the boxes one by one and let me choose the best. Now i have a fantastic iPad.

He said you as the customer should not have to put up with this... This guy IS what makes Apple great.

Blacks are darker, colours are richer... You will know the difference between a good one and a crap one. Out of the 11, this one definitely rules)

b

I think, it's nowhere close to iPad 2.

 

[Magicpie1980]

I think, it's nowhere close to iPad 2.

Opinion accepted,

It's a matter of taste,

The iPad 3 has far richer colours and resolution, but you give up a few things to get this...

I'm really happy with my buy now, but I definitely would say wait a little while before purchasing a iPad 3)

Well no real need to be here anymore, I wish all you guys the best in your attempt to get a good iPad

Laters,

B

 

[soldierblue]

I'm not sure what to make of this but... when I got this one, the uniformity seemed pretty good, but now after a couple days of use, it's as bad as any of them I've seen. I saw something similar with one or two of the others, too.

 

[solostars]

Ok, I"m giving up!! This is my 4th one!! Funny, everything looked very white before I did my restore from icloud, then the whites got yellow.

[/IMG]

This is getting old!! Guess it wasn't meant to be. This one is the worst of all 4 I've had.

 

[netnothing]

Ok, I"m giving up!! This is my 4th one!! Funny, everything looked very white before I did my restore from icloud, then the whites got yellow.

This is getting old!! Guess it wasn't meant to be. This one is the worst of all 4 I've had.

Interesting......I thought for sure mine was ok until after my restore. I figured it just had to do with having my stuff on it that I noticed things.

I'm going to restore mine as fresh now and see.

-Kevin

----------

Interesting......I thought for sure mine was ok until after my restore. I figured it just had to do with having my stuff on it that I noticed things.

I'm going to restore mine as fresh now and see.

-Kevin

Nope....no change here for my tint issues. I didn't think it would make a difference but you never know.

-Kevin

 

[solostars]

Kevin, I am sorry that didn't help things!! I thought mine was ok until the restore!! This is so frustrating!

 

[netnothing]

Kevin, I am sorry that didn't help things!! I thought mine was ok until the restore!! This is so frustrating!

No worries....it was worth a shot. One thing Apple got right was restores....they are so easy now.

FYI to people that manually manage Books......an iTunes restore will NOT restore your books. I did an encrypted iTunes backup first as that's faster....but none of my books came back because technically I'm not syncing them with iTunes (just auto downloads).

I ended up wiping that and restoring from iCloud which DOES restore all books.

-Kevin

 

[ramo]

Really!!?!?! 11 iPads to find one that satisfies your requirements? Sounds like you need to find a job. I dont got time for this, I opened mine up and enjoyed it since day 1.

 

[rovex]

Really!!?!?! 11 iPads to find one that satisfies your requirements? Sounds like you need to find a job. I dont got time for this, I opened mine up and enjoyed it since day 1.

Apparently changing something 11 times is acceptable because of the 14 return window...abysmal stuff.

----------

Yeah i did,

So I returned it for iPad no.11 to day and they was so accomidating at covent garden, met the most wonderful customer service agent EVER.... He took the ipads out the boxes one by one and let me choose the best. Now i have a fantastic iPad.

He said you as the customer should not have to put up with this... This guy IS what makes Apple great.

Blacks are darker, colours are richer... You will know the difference between a good one and a crap one. Out of the 11, this one definitely rules)

b

He was more likely a typical Englishman not sharing what his actual sentiments were.

You wouldn't be getting the same respect from me I can assure you.

 

[iLukeJoseph]

Ok, I"m giving up!! This is my 4th one!! Funny, everything looked very white before I did my restore from icloud, then the whites got yellow.

This is getting old!! Guess it wasn't meant to be. This one is the worst of all 4 I've had.

You know that is not the first time someone has said the screen changed after a restore. Maybe try wiping it and then comparing before the restore from iCloud.

You do need to keep in mind that what you are comparing to (the iPad 2) is far from proper white as well. You need to compre to a grayscale card/calibrated image/etc....

What's kind of funny, I guarantee if I were to show the majority of you my MBP or Thunderbolt display that are calibrated to near perfect. People would say it looks to "yellow", white isn't white etc. The MBP comes from the factory very poorly calibrated. But that is normal for laptops. Very very cool color temp out of the box.

 

[Magicpie1980]

Apparently changing something 11 times is acceptable because of the 14 return window...abysmal stuff.

----------



He was more likely a typical Englishman not sharing what his actual sentiments were.

You wouldn't be getting the same respect from me I can assure you.

It was actually 7 not 11,

I paid 600 pounds for this iPad and I think I deserve one without a dead pixel or yellowing, don't you? and if it took 30 to achieve that, I would go through that process with due course, it's my rights as a consumer and your right to dispute that

I really think now that the replacement iPads are where the problems lie, I think the B stock are going to the replacements and the A grade are going to the sealed retail boxes. I think this is a loop where people who get a dodgy retail edition are getting caught in a cycle of continious B grade screens with bad colour shift.

Protect your investments guys at all costs, don't listen to these that say you should live with a B grade product, it's not their decision to make.

Peace

B

 

[netnothing]

I really think now that the replacement iPads are where the problems lie, I think the B stock are going to the replacements and the A grade are going to the sealed retail boxes. I think this is a loop where people who get a dodgy retail edition are getting caught in a cycle of continious B grade screens with bad colour shift.

And please.....if you get a bad one....just return it. DON'T LET YOURSELF GET OUT OF THE 14 DAY RETURN PERIOD.

Don't get caught like me....with a bad iPad that I SEE but Apple doesn't. I have no choice but to sell it at a loss and get a new one.

Don't get tempted by a swap.....if you get a bad one, return it. Then buy another new one to get another 14 days.

-Kevin

 

[Magicpie1980]

And please.....if you get a bad one....just return it. DON'T LET YOURSELF GET OUT OF THE 14 DAY RETURN PERIOD.

Don't get caught like me....with a bad iPad that I SEE but Apple doesn't. I have no choice but to sell it at a loss and get a new one.

Don't get tempted by a swap.....if you get a bad one, return it. Then buy another new one to get another 14 days.

-Kevin

Agreed,

And don't buy from three.co.uk because as soon as you connect it to iTunes your locked in;(

Kev did you give thought to what I said about doing in an earlier post? This really sucks that this is happening;( My whole family are on iOS products and I'm really considering selling them all... My new iPad is definitely the best of the bunch but i am still getting crappy viewing angles from slightly off straight with a green hue descending... This is the first iPad I have had that hasn't had the yellow strip down one side;( perfectly uniform when straight on but non existent viewing angles. Gutted....

 

[castatop]

Hello guys, I'm writing from Italy to report that my "italian" iPad is suffering from yellow tint ipad and especially the display is not uniform..

I have an appointment with the genius this evening, hoping to be more lucky with the second one..

PS The 14 days for refound are working or calendar?

 

[netnothing]

Hello guys, I'm writing from Italy to report that my "italian" iPad is suffering from yellow tint ipad and especially the display is not uniform..

I have an appointment with the genius this evening, hoping to be more lucky with the second one..

PS The 14 days for refound are working or calendar?

As far as I know, it's 14 calendar days (including weekends).

Agreed,

And don't buy from three.co.uk because as soon as you connect it to iTunes your locked in;(

Kev did you give thought to what I said about doing in an earlier post? This really sucks that this is happening;( My whole family are on iOS products and I'm really considering selling them all... My new iPad is definitely the best of the bunch but i am still getting crappy viewing angles from slightly off straight with a green hue descending... This is the first iPad I have had that hasn't had the yellow strip down one side;( perfectly uniform when straight on but non existent viewing angles. Gutted....

Yeah, I keep looking for something else....ANYTHING else to be able to take it in. I have to have more people look at it. So far I'm the only one that sees the issue (of course it's my iPad so that sucks ). But so far only me and my wife have looked. If a can get some more people to look at it in person....then I might schedule another appointment and try my luck again. Otherwise....if no one else sees it....then it's just me. I'll try to sell it for a slight loss (it's a 32GB WiFi so like $550) and just get back in with new ones.

-Kevin

 

[castatop]

As far as I know, it's 14 calendar days (including weekends).

...

-Kevin

Thanks Kevin.

Last question:
This 14 calendar days start from purchase or from iTunes (warranty) activation?

 

[netnothing]

Thanks Kevin.

Last question:
This 14 calendar days start from purchase or from iTunes (warranty) activation?

From whenever you receive the item.

From: http://store.apple.com/us/help/returns_refund

If you want to return an item, you can ship the item back to Apple, or bring it to any U.S. Apple Store for a full refund. For eligible Mac, iPad, iPod, and third-party products, you have up to 14 calendar days from the time you receive your item(s) to initiate a return.

-Kevin

 

[sinser]

Hello guys, I'm writing from Italy to report that my "italian" iPad is suffering from yellow tint ipad and especially the display is not uniform..

I have an appointment with the genius this evening, hoping to be more lucky with the second one..

PS The 14 days for refound are working or calendar?

Ciao, italian too here. Did you get a 14 days refund option while buying in a physical store or did you get it online ? As far as i know there's no refund option in Italy for non-online purchases.

 

[Magicpie1980]

As far as I know, it's 14 calendar days (including weekends).



Yeah, I keep looking for something else....ANYTHING else to be able to take it in. I have to have more people look at it. So far I'm the only one that sees the issue (of course it's my iPad so that sucks ). But so far only me and my wife have looked. If a can get some more people to look at it in person....then I might schedule another appointment and try my luck again. Otherwise....if no one else sees it....then it's just me. I'll try to sell it for a slight loss (it's a 32GB WiFi so like $550) and just get back in with new ones.

-Kevin

Brilliant mate, I really hope it works out for you, PM me and let me know how you get on fella

Cool down mode and wifi drop outs after 25mins of gaming

 

[rovex]

It was actually 7 not 11,

I paid 600 pounds for this iPad and I think I deserve one without a dead pixel or yellowing, don't you? and if it took 30 to achieve that, I would go through that process with due course, it's my rights as a consumer and your rights to dispute that

I really think now that the replacement iPads are where the problems lie, I think the B stock are going to the replacements and the A grade are going to the sealed retail boxes. I think this is a loop where people who get a dodgy retail edition are getting caught in a cycle of continious B grade screens with bad colour shift.

Protect your investments guys at all costs, don't listen to these muppets that say you should live with a B grade product, it's not their decision to make.

Peace

B

I'm sure it was actually 11 times but you remembered just how embarrassing an act it was and have now chosen to lie for the sake of reinstating your dignity and even so, passing out as if 7 is something to be proud of reflects small characters with big egos.

Truth is, making repeated use of terms like 'B grade' and 'A grade' among other egotistical turn of phrases typifies small characters with narrow angles of vision only concerned with what's best for them despite their actions being entirely uncalled for.

I'm glad you have the time to make countless returns to a particular store for what is, essentially, an electronic device that is perfectly functional with a problem that seemingly a limited scope of -- on the dole -- people take issue with.