Your network settings prevent content from loading privately

[HarryMudd]

I just started seeing this error message appearing in my Apple mail. I had started using the privacy setting in mail to load remote content and it was working fine until this afternoon. I’m looking up possible resolutions and found that the options in settings have also changed. Now I am being forced to upgrade to the Cloud+ for $0.99/mo to re-able this feature? Anyone else getting this?

 

[digitalexplr]

Apple has announced an iCloud server issue. Could be you problem.

 

[ThisBougieLife]

Yep, I noticed this today too. Turning off "Hide IP Address" gets rid of it, but this appears to be a problem on Apple's end.

 

[HarryMudd]

Wouldn’t that also turn off the Privacy feature? Kind of the whole point isn’t it? I could just as well click on the “load content” in the email right?

 

[CMoore515]

Noticed this today as well

 

[HarryMudd]

Rats. Service has been restored, but I still have the same problem. I wonder if it’s because I’m going to be forced to pay for the service.

 

[bigboy29]

There are scenarios where this might be a permanent message even if there are no Apple service issues. For example - if you use Pihole on your network (or some other flavor of DNS hygiene) this can be "expected".

 

[Buadhai]

There are scenarios where this might be a permanent message even if there are no Apple service issues. For example - if you use Pihole on your network (or some other flavor of DNS hygiene) this can be "expected".

I see this message on my iPhone and iPad with every email that contains remote content; but only when I'm at home. When I'm at a public Internet access point (like in a coffee shop), the remote content loads automatically. (I should note that I live in Thailand where iCloud Private Relay is not available.) As far as I can tell, I have the WiFi settings for my home network set identically to the settings for public WiFi networks that I use frequently.

I use NetShade Encrypted DNS, but that remains active no matter what network I'm using. Nothing changes if I disable the NetShade DNS.

I remain baffled as to what causes this at my home but not anywhere else.

Any ideas?