Yeah that wasn’t handled like it should have been, especially for loyal customers.
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1Password Getting More Expensive Starting in March
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LordArchie
macrumors demi-god
I get it.. I'm still firmly in the 1PW camp until a better product comes along.
Adora
macrumors 68010
It's bad that I need Rosetta for version 6 and can't buy I license for 7 anymore. If they don't want to sell me any, what shall I do? 🏴☠️? I once tried version 8 and the design was completely new and looked horrible also I want to be able to store everything without an online account.
Adora
macrumors 68010
That's exactly what I need. 🙁
Strangely the iOS app updated for free to 1Password 7 and is able to sync with 1Password 6 through any folder I like to or simply iCloud.
But I don't really need 1Password on my phone. Only on Mac it's important for me.
luccalabs
macrumors member
Wondering why - what are your use cases? I swapped to bitwarden a year or two ago and see no noticable difference aside from a handful of UI elements, security is roughly the same. I suppose to some people the price difference is a drop in the bucket.
I am annoyed that apple Passwords only lets you store passwords and not other info like 1PW, Bitwarden etc..
My tech-sensitive mother just got used to 1Pass, and I don't have the patience to reteach.
I think this is understandable, although I would prefer cheaper of course so it's not preferable. 1Password has not increased pricing in a long time, this jump is probably still cheaper than where we would be with if they had been slowly incrementing over the years. I would still prefer to not have a subscription...
What was pushing me away from 1Password was the absolute dysfunction of their Safari extension. It was slow, inconsistent, buggy, and terrible. Has been for years. A random internet comment I found recently suggested switching off system Live Text (System Settings > General > Language & Region > Live Text toggle to off). This did work and now the Safari extension works like it used to. What a weird bug, I will need to report this as Live Text can be useful.
What is keeping me with 1Password is the ability to share passwords for things with my partner in a secure way. Also cross-platform support with our Windows machines. Nothing else works quite as well for this.
What was pushing me away from 1Password was the absolute dysfunction of their Safari extension. It was slow, inconsistent, buggy, and terrible. Has been for years. A random internet comment I found recently suggested switching off system Live Text (System Settings > General > Language & Region > Live Text toggle to off). This did work and now the Safari extension works like it used to. What a weird bug, I will need to report this as Live Text can be useful.
What is keeping me with 1Password is the ability to share passwords for things with my partner in a secure way. Also cross-platform support with our Windows machines. Nothing else works quite as well for this.
Adora
macrumors 68010
It would be cheaper for them if they never introduced accounts and simply kept this:
Lately, my mobile app has been littered with offers, like one year free of charge for moving to centralized 1PW account. And now it has become clear why.
If they struggle to earn enough, here is a novel idea. Introduce standalone versions with local password storage and develop features users are willing to pay for.
Or keep on working the downhill side of the subscription model. Once user base starts diminishing, the subscription model turns into a game of raising prices quicker than users churn. Lose 10% of users, you need to increase price by 11,1% to keep status quo. That of course increase the churn and it does not take too many rounds before it collapses.
If they struggle to earn enough, here is a novel idea. Introduce standalone versions with local password storage and develop features users are willing to pay for.
Or keep on working the downhill side of the subscription model. Once user base starts diminishing, the subscription model turns into a game of raising prices quicker than users churn. Lose 10% of users, you need to increase price by 11,1% to keep status quo. That of course increase the churn and it does not take too many rounds before it collapses.
I talked to the DEVS recently and they have some huge plans for UPLOCK that they would not openly discuss but said that would be rolled out soon.
LordArchie
macrumors demi-god
That would be great..they recently added reminders., I think location may be on the roadmap, also I'm pretty sure tags are coming and better icon/image support.
I've been 1PW for a long time, I miss the days of interacting with the Dev's.. thats what I appreciate about Uplock, super responsive
WarmWinterHat
Suspended
MisterSavage
macrumors 603
That statement is too vague. You can still get a lot of great functionality for free and if you're an individual the price after increase is $20.
Emergency access, encrypted file attachments, and TOTP codes are worth $20 a year to me.
Mr. Heckles
macrumors 68000
I know you’re not the one I quoted, but you still proved my point. People have different needs and wants, so people are willing to pay for it.
CalMin
Contributor
Will Tisdale 🎗
macrumors 6502
In the uk, we’re quite fortunate seeing as the moron in the white house crashed the dollar compared to where it was a year ago, so the extra $1 a month works out to be about 74p which I guess I can manage to find. It’s still a 25% increase though.
LordArchie
macrumors demi-god
Off topic: Tell me about it... We have a UK mortgage that I fund monthly from my US account, the exchange rate has become brutal. I pay the equivalent of the "annual family tariff fee" monthly due to the rate...
I am lucky that my subscription renews before the price increase. I have another year to see if it is still worth it. I have been with 1Password since the early days so switching would be a minor inconvenience.
Black Belt
macrumors 65816
Black Belt
macrumors 65816
Ditto. I just went full on Apple and loving it back up to my iCloud. It’s on every device and it just works fully integrated with everything.
The company already makes more than $400 million in annual revenue. Very plainly this seems to be a cash grab to increase revenue before their stated goal of a possible IPO. It's clear they did the math and realized they'll earn more by milking current customers than growing their user base at the old rate. As much I love the app, and have been a happy user for decades, this irks me greatly.
I have been with 1Password since they started; was one of the early adopters. Today I use it on Mac, Windows, Linux and iOS. It being a multi-platform solution is great. That being said, the price increase is just too steep. Yes, I'll grudgingly continue to subscribe. The inertia required to switch over to some other solution is too much, and they know that. But I'm no longer an unwavering fan. I used to gushingly suggest 1Password to family and friends. But I can't expect my parents, in-laws, sister etc. to pay this much for a password manager. They'll just think I'm crazy. Their needs are not as multi-platform as mine. Apple passwords may not be as robust a solution, but it works for most people.
What jumps out at me the most, is that at the end of the day, it's just an app - not a game that needs hundreds of millions of dollars to develop, or a streaming service that has to continuously invest hundreds of millions to generate new content. $48 individual per year is just too much for a password manager, never mind how many new features they add. Adding new features would be an expectation even with the old pricing; it's subscription service after all - not a one-time pay application.
I have been with 1Password since they started; was one of the early adopters. Today I use it on Mac, Windows, Linux and iOS. It being a multi-platform solution is great. That being said, the price increase is just too steep. Yes, I'll grudgingly continue to subscribe. The inertia required to switch over to some other solution is too much, and they know that. But I'm no longer an unwavering fan. I used to gushingly suggest 1Password to family and friends. But I can't expect my parents, in-laws, sister etc. to pay this much for a password manager. They'll just think I'm crazy. Their needs are not as multi-platform as mine. Apple passwords may not be as robust a solution, but it works for most people.
What jumps out at me the most, is that at the end of the day, it's just an app - not a game that needs hundreds of millions of dollars to develop, or a streaming service that has to continuously invest hundreds of millions to generate new content. $48 individual per year is just too much for a password manager, never mind how many new features they add. Adding new features would be an expectation even with the old pricing; it's subscription service after all - not a one-time pay application.
snek
macrumors member
I get there is security, maintenance and stuff, but it feels like I'm paying $48 for syncing a very small file. The electron app don't act like a macOS app tons of weirdness, basic functions still missing but we get "AI-powered item naming". But I guess all of this was excepted when they took that VC money.
AppleMatt
macrumors 68000
I feel the same. It’s exactly their strategy, and in my view the strategy of most companies in the last few years: see just how far they can push with larger than normal price rises. And it’s working! We moan but pay. So it will continue. Realistically, 1Password do not care if you or I or anyone else on this thread doesn’t renew their subscription - because most will. To me, the drop in quality of the app is the real sting. Given the state of software nowadays I happily hurl money at high quality apps. But hurling money at apps which are getting more flakey…
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